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Pat Williams' Newsmakers: Disney Insider Doug Lipp Goes Behind the Scenes of Disney U - Part 2

Pat Williams' Newsmakers: Disney Insider Doug Lipp Goes Behind the Scenes of Disney U - Part 2

Released Tuesday, 30th April 2013
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Pat Williams' Newsmakers: Disney Insider Doug Lipp Goes Behind the Scenes of Disney U - Part 2

Pat Williams' Newsmakers: Disney Insider Doug Lipp Goes Behind the Scenes of Disney U - Part 2

Pat Williams' Newsmakers: Disney Insider Doug Lipp Goes Behind the Scenes of Disney U - Part 2

Pat Williams' Newsmakers: Disney Insider Doug Lipp Goes Behind the Scenes of Disney U - Part 2

Tuesday, 30th April 2013
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In part two of his interview, Disney customer service and global competitiveness expert, Doug Lipp, discusses what it takes to create world-class employees who are famous for their friendliness, knowledge, passion, and superior customer service.

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