Jennifer Leonard, Chief Innovation Officer and Executive Director, Future of the Profession Initiative at University of Pennsylvania's Carey School of Law, sits down with Craig Miller for a wide-ranging conversation. In this episode, Jen delves into her cutting edge role at Penn Law, and how design thinking and prioritizing empathy can positively impact attorneys' performance and relationships within – and outside of – the firm. Her unique perspective makes this interview one of our most distinctive and insightful yet. 

This podcast is produced by PLI, the Practising Law Institute, for PLI's PD Center. For videos and other resources tailored to the professional development community, please visit https://www.pli.edu/PDCenter.