The quality of the personal connection between the Hiring Manager and Talent Acquisition has a major impact on recruiting effectiveness and employee retention. Yet most companies pay little attention to the internal practices necessary to ensure a successful Recruiter/Hiring Manager partnership.

Our special guest in this podcast is Charlene Santis, who serves as Senior Director of Talent Acquisition at the American Red Cross. Charlene is responsible for building a strategic, scalable, and inclusive talent acquisition team, with a passion for recruiting diverse top talent to the organization.