PL KEY 10: IF YOU GOTTA EAT CROW, EAT IT WHILE IT’S STILL WARM. WHEN IT’S COLD IT’S HARD TO SWALLOW. If you have screwed up, admit it and apologize. The Chinese say when you bow, bow low. It is tough for some of us to say I made a mistake, I let you down. When it happens say it and mean it, “I’m sorry.”
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