Service Success Academy welcomes Ian Schotanus to episode #89 of Pipeline to Profitability. Ian is a Co-Owner & Senior HR & Safety Consultant at The Big Picture Consulting. Ian began his career as a technician for the U.S. Navy, where he specialized in advanced electronics performing maintenance on the three largest AC units on the ship.  Now, with over a decade of experience as a nationwide HR & Safety compliance consultant, Ian has made a name for himself as “H.R. Guy” — the person business owners turn to for all their HR & Safety consulting needs. He has a well-established knowledge base specifically geared to assist service providers

If you are a plumbing or drain business owner or manager looking to generate more revenue from your existing plumbing and drain calls, without complicated or pushy sales tactics. I want to let you know that each month I work with a limited number of companies.

Email me at [email protected] with the words “I’m Ready” and I’ll get you the details.

Ian’s book recommendations: It's Your Ship, and Get Your Ship Together by Captain D. Michael Abrashoff

Big Picture Consulting: https://www.thebigpictureconsulting.com/

Looking to grow your drain division? Get started here: https://www.servicesuccessacademy.com/

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Welcome to a thoughtful and insightful episode of Pipeline to Profitability! This edition features the trusted "HR Guy" of the home service industry,Ian Schotanus , co-owner, and senior HR and safety consultant at The Big Picture Consulting. Having navigated the industry for over a decade and drawing from his experience as an ex-Navy technician, Ian is the embodiment of a reliable expert for your business needs in HR and safety compliance.

On our journey through this episode, we explore the heart and science of employee incentive structures. Ian not only shares his personal voyage from technician to invaluable HR consultant but also dives into the nuances of well-devised compensation plans. In a realm known for differentiation based on roles, Ian ventures into the realm of unity and shared vision. He brings to the fore the innovative idea of no distinctions between technicians, service associates, or installers in compensation. The result? A boost in team unity, decrease in internal strife, and enhanced brand representation.

With policy creation, employee engagement, and communication at the heart of successful HR, Ian simplifies the path to harmonious company-employee relationships. Listen, as he champions employee preferences in decision-making and vividly illustrates the role of a balanced incentive scheme in supporting team sustainability, while protecting the brand image.

Whether you run a small business, lead a team, or are an integral team member, tune in to this episode. Discover the potential of a unified compensation plan featuring successful techniques such as the Flex Rate and Commission Based Structure and learn how to restructure your employee incentive systems for increased success and sustainability. Prepare to witness the evolution of workplace harmony and profitability dressed in simplicity!