In this episode of the Restaurant and Retail Revel(ations) podcast, PDQ Chief Operating Officer Eric Knott shares how listening to your customers, testing your ideas, and caring about your people are part of the fast-casual restaurant’s recipe for success.

PDQ stands for “People Dedicated to Quality,” and true to the brand’s name, the PDQ franchise goes to great lengths to ensure it ranks among the best fast casual restaurant options in the marketplace.

Whether you’re interested in why PDQ chicken could be a smart franchise investment for you, or to see how the brand’s quality-first operations result in an irresistibly craveable menu, tune in now for Eric’s insights!