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Maybe more than anything else, product people want good, honest, relevant feedback about their products. And their go-to source for the straight-up truth? Moms and best friends. They’re the ones who’ll give you the sort of “big-picture feedback
As product people, how do we know when the time is right to “color outside the lines”? Maybe experiment with a new design approach or re-create some of the early Wild West days when design standards were the exception, not the rule. After all,
What does it really mean to be obsessed with serving your customers? How can we balance mission and vision to build great products? In this episode, ITX product leader Matt Bush joins Sean in a lively conversation with Esteban Contreras, a Seni
Innovation is important, especially for digital products. However, it can also be an annoyance if a clear focus on customer needs is not present. In this episode of the Product Momentum Podcast, Sean and Paul talk with Teresa Torres, a product
What does “product-led” really mean, and how can you leverage it in your personal practice and throughout your organization? In this episode, Sean and Paul catch up with Terrence Liverpool, AVP, Consumer Bank Digital Product Manager at Synchr
In today’s episode of the Product Momentum Podcast, Carlos Gonzalez de Villaumbrosia, the Founder and CEO of Product School, shares his inspiration for Product School and its role in shaping the next generation of product leaders. Carlos has an
Great ideas can come from anywhere. It is the job of product leaders to seek out these ideas by taking educated risks, thinking (and working) outside the box. In this episode Aaron Cooper, the Enterprise User Experience Leader for Navigation an
As a product leader, it can be hard to work within a multitude of constraints: profits, product-market fit, time, customers’ needs; the list goes on. Giff tackles the tough questions and elaborates on the product leader’s job as “chief synthesi
We often talk about product living at the intersection of technology, business, and UX. And that makes sense in a limited, Venn diagram way of thinking: Product as the place where these things converge. But as we have discovered, using a 3-piec
If you’ve never done product before, the journey can be super-scary. So many questions: Do I have what it takes? Is this the career I want for myself? What type of PM do I want to be? Where am I in my career product life cycle? Worry no more. I
Without mental shortcuts to help, there’s no way product managers could process the daily waves of information coming at us. We apply these shortcuts, called cognitive biases, to drive efficiency in how we perceive and respond to the world ar
Whether discussing onboarding, the challenges we product managers confront in today’s upside-down world, or the benefits of being a “lazy” product manager, all problems boil down to people problems. In this episode of the Product Momentum Pod
There’s no clear career path to product management. And while that sounds like just another obstacle keeping you from your dream job, it should actually come as a comfort to all you PM hopefuls. Here’s why. It’s about equifinality, which simp
Defining the product manager role is a moving target. It’s tough to put our finger on the skill set we need to land the gig. And then we’re not always confident about what to do once we arrive. In this episode of the Product Momentum Podcast, S
In this episode of the Product Momentum Podcast, Sean and Paul welcome Andrew Branch, Director of Product Engineering at Measures for Justice (MFJ). MFJ, an ITX client and Rochester, NY neighbor, is a criminal justice research organization wh
One concern we product builders often cite with our C-suite sponsors is their disdain for discovery. “We know what users want,” is a frequent refrain when we recommend investment in user research. Sometimes, even we fall victim to that flawed “
With so many touchpoints between Self-Determination Theory and software product development, it’s difficult to know where to begin. Perhaps with this: self-determination theory is fundamentally focused on answering two questions. First, what is
What is an ethical product? In an industry whose mission is to build technology that does good in the world, you’d think that by now we’d have figured this one out. You know, develop a checklist of criteria that helps chip away at our assumptio
What does it mean to be an influential product manager? In short, it means doing the job well. Easier said than done, right? The product manager is the one role in the organization who seems to own all the responsibility for getting things done
Product work is rarely (ever?) as straightforward and ordered as we’d like. It’s important for us as product leaders to embrace this fact and to plan for the interdependencies among all the moving parts. Shaping puts a name to this important wo
Not every product management role is the same. Each requires a different skill set balance, a different temperament, and a different approach to problem solving. Why is that? Because users are individuals. Unique individuals. And while we share
Strong leadership and eager collaboration serve as the hallmarks in the long list of contributions made by ITX veterans and Vice Presidents Nancy Neumann and Lisa Young, the company’s most recent additions to its Board of Directors. In this s
The simple act of telling a story well helps the audience believe that the story is actually happening to them. Whether you’re pitching a product idea to a group of users or to your team, the well-told story resonates. It identifies the key pla
As product builders, we use data science and behavioral science to help us design software solutions that line up with our users’ initial intent. Data science helps us understand who’s likely to take some action. Behavioral science looks at the
Investment in innovation will bring business energy, they say, and will enable new revenue growth. Investment in innovation will lead to more efficient business operation and will deepen your brand’s hold on existing clients while attracting mo
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