In this podcast Richard Tucker and Dave Munch, M.D. discuss high reliability organizations. What are they? Do they exist in healthcare? The specific challenges and opportunities for healthcare organizations are examined – including moving beyo

Podcast: Staffing Models

Feb 1st, 2017

In this podcast Richard Tucker and guest Mike Stroble discuss staffing models. What are they? Why are they important? How are they a part of your Lean Healthcare journey? Mike provides examples and expertise from his 30+ years experience in

Podcast: Optimizing Transitions

Nov 30th, 2016

In this podcast Richard Tucker and guests Rick Malik and David Schlappy (chief quality and transformation officer, Reading Hospital) discuss the new tower at Reading Hospital and how leadership was able to optimize the transition with Lean conc

Podcast: Who Owns Quality?

Oct 19th, 2016

In this podcast Richard Tucker and Dave Munch, M.D. discuss the difference between healthcare and other industries in quality improvement and sustainment. Who owns quality? What skills are needed for the sustainment phase of improvement? Why

Podcast: Sustaining and Moving Forward (Part 3 of 3)

Sep 28th, 2016

In this podcast Richard Tucker and guests Mark Graban and Dave Munch, M.D. discuss what leaders need to do to sustain changes and move forward in the Lean Healthcare journey. They discuss the importance of learning by doing, coaches, mentors, a

Podcast: Evolution of Lean Healthcare (Part 2 of 3)

Sep 14th, 2016

In this podcast Richard Tucker and guests Mark Graban and Dave Munch, M.D. discuss the evolution of Lean Healthcare – what has changed in the industry in the past 10 years? They examine the impact of the U.S. economy, the awareness of the role

Podcast: Respect for People (Part 1 of 3)

Sep 7th, 2016

In this podcast Richard Tucker, with guests Mark Graban and Dave Munch, M.D., discusses the impact of misusing or misinterpreting the meaning and goals of Lean Healthcare. They examine how to achieve sustainable staffing levels and the importa

Podcast: Challenges for Lean Leaders

Jul 27th, 2016

In this podcast Richard Tucker and Dave Munch, M.D. discuss the challenges for leaders and new leaders in developing a Lean culture in their organization. Dr. Munch gives specific examples of how to combine content knowledge with practice to h

Podcast: Improvement as a System – Design, Deploy, Sustain

May 26th, 2016

In this podcast Richard Tucker and Dave Munch, M.D., discuss the phases of making improvements and developing people in the improvement system. The Design, Deploy, Sustain model is examined along with the roles of executives, leadership, and m

Podcast: Lean Transformation and Management Systems

Apr 26th, 2016

In this podcast Richard Tucker and Dave Munch, M.D., discuss why some organizations struggle to take their Lean journey to the next level. The components of organizational excellence are examined along with who is responsible for sustaining t

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