Step Eight is about unfinished business.  This step sets the stage for you to relate to yourself and others in a new way.  The first order of business here is to define “harm” and “amends”.   Harm includes the following:  damage, impairment, wound, injury, trauma, and change for the worse, any act of sexual abuse, incest, physical injury, and psychological harm, financial or emotional damage.  It is the act of spoiling something, or damaging someone.  If you committed harm the way to restore the balance is to make an amends.  Amends includes a verbal acknowledgement of what was done, accompanied by a change in behavior.  The change in behavior should mirror the opposite of the harm done.