Many of us at Regions know that Rob is persistently living the dream. You’ll struggle to find someone more positive or excited than Rob and it shows. Rob uses this seemingly endless depth of positive energy to manage patient complaints, peer review cases and behavioral health emergency policy and procedure development. Balance this with his family, hockey and residency teaching, you’ll not find a more well rounded ED doc.

Show Links

• Regions Hospital Emergency Medicine Residency
• Homer Simpson, the Devil and Donuts

Show Outline

• Show Outline
• Introduction
• Shift startup
• Shift wrap up
• Mid shift stress, getting behind and bladder capacity
• Feedback at end of shift vs during shift
• Managing workflow during a shift, prioritizing tasks
• Kale vs Cake
• Pre-ordering
• Delegating work during shift
• Mini mental breaks during shift
• Purposeful relationship building with other staff during shift
• Building relationships with patients to feel fulfilled rather than drained
• Closing