Different restoration companies offer different cleaning services. Among these many services, fire and water damage are the ones that demand much work and careful cleaning. Today’s guest, Jessica Callan, talks about her journey from being an adjuster to owning the restoration company, On Call Restoration, a cleanup company she established with her husband in 2016 that deals primarily with fire and water damage.

Jessica shares how the restoration industry appealed to her while she was still in college. She also talks about the responsibilities she did in claims management that helped her determine the foundation of her restoration company and the factors that urged her to pursue this business.

“I’m just trying to make a living and make the restoration industry look better because there’s plenty of them out there who just don’t do it right.” - Jessica Callan

In This Episode of Adjuster Talk:Why marketing a restoration company is the most fun type of sales and marketing for JessicaThe process - from start to finish - when dealing with water damageWhy cleaning and storing things on-site is a much better option versus transporting them to another locationWhat made Jessica jump from restoration services to handling claims and vice versaHow Jessica and her husband started their own companyAreas where Jessica conducts their business