Contact management matters, maybe more than you already know. Today’s guest knows it, which is why he goes out of his way to learn and understand even more about the business he’s in on a regular basis. Today, you’ll hear about Jon Ferrara, founder and CEO of Nimble. Listen in to learn more about his history, what Nimble does and how it can help, and some of the many things that Jon knows about CRM and content management.

Episode Highlights:

• History of CRM and contact management
• How long Jon has been running Nimble
• Nimble’s relationship with Microsoft
• Where sales professionals are today
• Tools and processes for building relationships
• Why you need a process for serving others
• Nimble’s discount code: JON40
• How a Twitter comment shifted into LinkedIn, email, and Jon’s calendar
• Working on staying top of mind to prospects, customers, and influencers

Resources: 

Jon Ferrara

Nimble