For this episode of the Private Equity Power Talks Podcast, we are joined by Reward Gateway COO, Rob Boland. Rob explains how he laid the operational foundations that allowed Reward Gateway to grow rapidly, culminating in the sale of the business to Abry Partners and Castik Capital in 2021. Rob also discusses the importance of operational hygiene, diligent tech implementation, employee mindset and how to remain resilient through the exit process.