There is nothing more frustrating it seems for a buyer to instruct a sales consultant to write up an offer for a property and then be told that another party has put an offer in and it is now a multi offer situation. At all times the sales consultant should be working to get the best outcome for their vendor (seller); no doubt about that.  However quite often it is a lack of communication right from the beginning that gets people frustrated and fired up; multi offers seem to cause all sorts of problems and stress.  Real estate sales consultants, the office or branch and brand they work for should all be on the same page so that the vendor and the buyers know what to expect when a multi offer situation occurs.  Not everyone is a winner but if the process is done correctly you should lose gracefully or win triumphantly in an informed, systematic way.  In this episode I give a basic understanding of what a multi offer is; when it occurs and how in good practice it should be handled.