We live in a day and age where a small number of imaginary stars can bolster or kill your business.

It can bring a brand new restaurant owner to have a "batten down the hatches" approach weeks after opening because the reviews and the food are just that good. Like lines out the door at 7 am, good.

Or, a business could be one rude manager moment away from being virtually canceled with floods of "I wish I could give 0 stars!!"

Stepping into that mountain of worry and trying to keep that from happening is difficult enough, but building traction for good reviews is even more difficult.

In the face of that, imagine not just securing 500 positive reviews but 500 reviews that lead to an average of '5 Stars' at multiple locations.

Well, that's Mark Rogers for you. Our guest on today's episode was one of the key founders of the aforementioned award-winning gym Austin Simply Fit. 

His recipe for success did not just stop there; however, he had the heart to impact football players of varied ages who might have needed a second shot. So, he helped start and is the head coach for the Leander Wolfpack, a championship-winning semi-pro football team. 

Mark's humble and wise approach to leadership and coaching has led to many trophies and medals for his gyms, teams, coaches, and players.

His straightforward style can be boiled down to doing things right with the right people and then holding them accountable. Finding good people who can become good in their specific roles helps them and the business/team succeed. Here is that in Mark's words:

Top 2 Things to Look For in People (Mark's Secret to Success)

1. Responsibility (availability is your best ability)
2. Coachability (people can almost pretend to be coachable)

Today's episode is full of more simple and quotable lessons like this. So click play and get ready to be hoisting your trophy with your team in no time. The podium isn't that far!

After listening, if you want to learn how to become a coach (mentor) yourself, head to PurposePro.Org