On today's episode of the QSR Guru Podcast, the podcast dedicated to helping you become a quick service restaurant manager you were meant to be, Matt & Tricia discuss consistency.

Consistency is an issue that isn't just down to your product consistency is your packaging. The way your parking lot looks on a day to day basis, how staffed your restaurant is.

One of the main topics we're going to discuss today is consistency in your staffing. People don't like going into a restaurant and having a great experience deciding that they're going to come back and not getting the same level of hospitality. That drives people away, that makes them not trust you and your brand.

Matt & Tricia are also going to talk about consistency in your products. You know, obviously we all want our products to be the exact same every single time so that our customers know what to expect. But consistency in your product even goes in between products. So one of the examples that's brought up is having a great cheeseburger, but really bad fries that just takes away from the overall experience. You have to make sure that everything is on point so that you have a consistent great product across your entire menu.

We're also going to discuss some of the ways that you can make sure that your guests have a great experience before they even get into the building. You want to make sure that you have a great cleanliness standards inside the building. And you also want to make sure that the standards are outside the building. Again, it's consistency. You want to be consistent in the way that your parking lot is kept up so that you set a good impression from the very beginning with your potential meet customers.

So for that and so much more than today's episode of The QSR guru Podcast, the podcast dedicated to helping you become the Quick Service Restaurant Leader you were meant to be.

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