On today's episode of The QSR guru Podcast, the podcast dedicated to helping you become the quick service restaurant leader you were meant to be Matt and Tricia are going to discuss confidence as leader.

One of the biggest things that a leader has to have is confidence. You have to have confidence in yourself. You have to have confidence in your team, and you have to have confidence in your decision making.

Tricia has wanted to bring this up because she has noticed a lack of confidence within some of her co workers who are other shift leads and they just don't quite trust themselves to make a decision. Now, when you don't trust yourself to make a decision, your team doesn't trust your decision making and if your team doesn't trust your decision making they will never trust you as a leader.

So confidence in yourself and your decision making is the way you portray that confidence to your team is vital. It is one of the most important things that you can do as a leader is to show confidence. Now we aren't not saying that you have to be right. We are saying you have to be confident in your decisions and confident in yourself to make the right decision.

Whether you do that or not, isn't as important as showing the confidence because the team will respect the confidence. Matt and Tricia in their 20 years of experience they have have both made wrong decisions and they will continue to make wrong decisions but they will be confident about those decisions.

Throughout this conversation Matt also realizes a lack of confidence in one of his shift leads at one of his locations now for the last few weeks, as he's gotten to know some of the new team that he's working with. He's noticed one shift lead that constantly says "Is today the day you're gonna fire me."

At first Matt thought this was a joke. And she was just messing around and throughout the conversation today he realizes that she probably lacks confidence in herself. Whether she thinks she is going get fired or not is not the point. It's more that by bringing up something of that magnitude, there's something there.

She's missing something. She might be lacking confidence or she might be lacking acknowledgement, but something's missing. And throughout this conversation, Matt realizes that he needs to get to the bottom of that and help this team member to grow into the leader that they are meant to be.

So for that and so much more. Listen to today's episode of The QSR guru Podcast, the podcast dedicated to helping you become the quick service restaurant leader you were meant to be.

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