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Unleashing AI to Scale Happiness and Loyalty at BARK

Unleashing AI to Scale Happiness and Loyalty at BARK

Released Wednesday, 10th January 2024
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Unleashing AI to Scale Happiness and Loyalty at BARK

Unleashing AI to Scale Happiness and Loyalty at BARK

Unleashing AI to Scale Happiness and Loyalty at BARK

Unleashing AI to Scale Happiness and Loyalty at BARK

Wednesday, 10th January 2024
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On this special episode of Radically Personal, we sit down with not one but two amazing guests, Nari Sitaraman and Hernan Giraldo of BARK. Together we dig into how BARK’s mission to make all dogs happy starts with the people who love them, and how a strong partnership between IT and customer service ensures no dog — or dog parent — is left behind.

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Radically Personal

The world has changed. The way we as consumers communicate, transact, and how we expect to be treated by the companies we buy from; it's all changed. Which means it’s time to get Radically Personal with your customers. Radically Personal isn’t just a buzzword— it’s a customer service movement. It puts the customer at the heart of everything a company does. The result? A stronger connection with your customers, increased loyalty, and even branded tattoos! In each episode of Radically Personal, Gladly CEO, Joseph Ansanelli, connects with radically personal customer service leaders at the world’s most beloved brands. If you’re in the business of customers and curious to learn how these change agents built a Radically Personal service culture that drives their company’s growth, this podcast is for you.

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