Diane Batayeh is the Chief Executive Officer of Village Green Holding LLC, and plays a pivotal role in the development and implementation of their business plans and strategic initiatives. She is an example of Village Green’s "Promotion from Within" philosophy joining Village Green Holding in 1980, as a part-time sales consultant before eventually becoming the Chief Operating Officer and a Board Member in 2011, then President/COO, and ultimately Chief Executive Officer in 2017. Diane and Village Green firmly believe in the upward spiral of good fortune and are proud to support various charitable causes, including Ronald McDonald House Charities and the Live Like Roo Foundation.

Listen in as Realty Mogul’s CEO, Jilliene Helman, and Diane Batayeh discuss the value of working in and having an intimate understanding of all facets of a business and why Diane spent her whole career as one company. They consider the best practices in property management in the current climate and whether owner-operators are more reliable and effective than third party operators in getting problems resolved. Diane also shares a little about her role on the NMHC Executive Board’s Executive Committee and gives us a macro perspective on what she anticipates the coming months holding for real estate.

“Get comfortable being uncomfortable. You never know where life will take you.” - Diane Batayeh

This week on The Reality Mogul Podcast:

●      What led Diane into becoming a part-time leasing agent for Village Green Holding

●      How she is keeping her employees motivated and focused both in regular times and in these challenging times

●      Why she is an advocate for servant leadership

●      The biggest mistakes property managers make and how to overcome them

●      The crucial 4 Ps and how to use them to manage well

●      Evolution of Village Green Holdings and why they value the family feel of the business

●      The impact of the property manager on the collections rate

●      Ways Village Green Holding have they changed their practices in light of COVID-19

●      The impact of technology and virtual leasing on their business and how they have protected their online security

●      How underwriting has changed over the last six months

●      How Village Green Holdings are managing bad debt in different asset classes

Connect with Diane Batayeh:

• Village Green Holdings website
• Diane Batayeh on LinkedIn
• Village Green Holdings on Facebook
• Village Green Holdings on Instagram
• Village Green Holdings on Twitter

Connect with Realty Mogul:

• Realty Mogul Website
• Realty Mogul on LinkedIn
• Realty Mogul on Instagram
• Realty Mogul on Facebook
• Realty Mogul on Twitter