0:06

It's Reggie Natale , coming to you from a lovely city of

0:08

Atlanta , georgia , going

0:10

out to Laura in Texas

0:12

, and you're in San Antonio

0:15

, texas , today , though you say you might not

0:17

be long you might be leaving there soon

0:19

. There , Laura , you're a woman on the move .

0:21

Who knows where you'll be next time . We have a conversation

0:23

.

0:24

I really am .

0:24

Yes , really am . I was in Austin

0:27

yesterday , so yes , What's

0:29

your next on town ?

0:30

So what are the ? if you have to live in Texas , for

0:33

people who want to move there ? what

0:35

are the best towns to live there , Because

0:37

you're in quite a bit

0:39

of them ? So

0:41

, what are your best towns there

0:44

? Have you lived in Dallas , Fort ?

0:45

Worth . I lived all over .

0:46

Texas . So okay , so you've been in Dallas , fort

0:48

Worth , okay , yes .

0:51

We're very long time . I love Dallas

0:53

and I think it depends on kind

0:55

of what you're looking for . Austin

0:59

is really a very

1:01

pretty city . Of course it's the capital . It's

1:04

got a lot of hills , It's

1:08

part of a hill country . Texas is really

1:10

beautiful . It kind of mimics

1:12

California . I think it

1:14

really is something that a lot of

1:16

Californians , except

1:18

for the heat , love about Austin

1:20

Houston metropolitan

1:23

. it is probably , if

1:25

not number one , number two

1:27

in the nation as far as diversity

1:30

. Really , We'll talk about

1:32

different ethnic groups .

1:33

Yes , I didn't know that It is .

1:36

Fort Worth County a few years ago was the

1:39

most diverse county in nation

1:41

.

1:41

Wow .

1:43

Which is Fort Worth County , is in Houston .

1:45

Yes , i love my diversity , mr

1:47

. Diversity over here , i love it .

1:50

It's extremely diverse , extremely diverse , but

1:53

populated , well populated For

1:55

sure . Then you have Dallas . It's

1:58

gorgeous , it's

2:01

pretty . You get the big city

2:03

but it's still very clean and very pretty

2:05

. Then

2:07

there's San Antonio . We talked about this earlier

2:09

. It is

2:12

a very large Hispanic population

2:14

. The culture and the roots

2:16

are very

2:19

. everything is very from Mexico

2:22

and very you've got Aztec and

2:25

of course you've got the Alamo , it's a lot

2:27

of that culture there . Beautiful city

2:29

, yes , but it's more . I would say

2:31

it's a tourist

2:34

town , definitely . Really , there

2:36

is a little bit of something for

2:39

everyone in Texas . Yes

2:42

, it's a nice state . It's very hot and

2:45

you still kind of deal with good

2:47

old boy mentality in these

2:50

little towns .

2:53

I think you can get that at a lot of states in

2:55

the South especially . I don't come from where I'm from

2:57

. I'm in Atlanta , georgia . We

3:00

know all about those situations here . One

3:04

of the things I wanted to talk about today , or I would

3:06

say , the thing I want to talk- about today because we've done so many

3:08

emotional intelligence shows . I

3:11

have you on all these shows because I want to tap into that

3:13

in your social worker that seems

3:15

to live inside of you there . You know those social

3:18

workers , man . They want to save the world . man I

3:20

work with a couple . They want to save

3:22

the earth man .

3:23

It doesn't matter .

3:25

Anybody is saveable to a lot of

3:27

social workers . I think from a general humanity

3:29

standpoint , it's admirable to have that

3:33

point of view . What we're going to tap into today is

3:35

more kind of like the other side . I'm going to take the other side here

3:37

. I'll play devil's advocate , more so on

3:40

the when does the emotional intelligence

3:42

go wrong ? We've talked about this also

3:44

in other ways , but we've never talked about it specifically

3:46

. We've talked

3:49

about this in ways where , when

3:51

you would talk about past social work

3:53

jobs you've had where you might just have that person that just won't

3:56

say do right , for a better , lack

3:58

of better phrase . They just can't seem to get

4:00

on track . no matter how much time

4:02

and effort that you put into a person

4:04

, i feel like you

4:06

can only do so much for any person , whether

4:09

it's a

4:11

coworker or a friend of mine , a

4:13

family member . I feel the same about this

4:15

across the board , because I feel like people are

4:17

going to have to want something for themselves

4:19

in order to get to certain

4:21

places in life , even

4:24

if it's something small . everybody maybe need help every

4:26

now and then . I don't mind giving them help Where

4:30

this has . The reason this subject has come

4:32

up for me is because I've

4:34

had times in business

4:36

where I didn't

4:38

know if that really

4:40

served everybody . right , when

4:42

you're trying to extend so

4:45

much emotional

4:47

intelligence to one person , that's just not a great

4:49

bit for any organization or something like

4:51

that . I'm pretty sure you've seen this from a leadership

4:53

standpoint , where you might have a team , you

4:56

may have a person and maybe even like the person , but

4:58

they're not necessarily great

5:00

for the organization , for

5:02

the team in general . You know what I mean

5:04

. Stuff like that I'm going

5:06

to ask you the basic question first , and then we'll kind of dig into

5:08

specifics . Do you think there's times when

5:11

there's just too much emotional intelligence

5:13

, or do you think there's times where that can go

5:15

wrong ?

5:18

Absolutely , absolutely . That's

5:20

coming from a person who really

5:24

will go above and beyond

5:26

what the average

5:28

person will do to

5:30

try to help someone

5:32

. But they're absolutely people

5:36

and moments and times and situations

5:39

that you have to say

5:42

you know I

5:45

want this more for this person than

5:47

they do .

5:48

Yeah , for sure .

5:49

And you really have to step away

5:51

.

5:51

Yeah . So let's talk about the

5:53

different times , because I'm pretty sure you've seen this

5:55

in different areas , so let's talk

5:57

about it . And how

5:59

did you know to do that from a social worker standpoint

6:01

? Because it would seem like from a profession that

6:04

that's literally what the job is , right , you're

6:06

there to work with certain elements of society

6:08

and hopefully give them a boost in the areas that they need

6:11

it . When

6:13

did you know that it wasn't really working ? Like did

6:15

they just stop showing up ? How

6:18

did you know that a cause

6:20

was so what of a lost cause ? Because , you know , nobody

6:22

ever wants to think anything . whether it's a

6:24

task , a job , a person is

6:27

a lost cause , but that doesn't

6:29

mean that they don't exist . So how

6:31

did you kind of like reconcile those

6:33

two feelings with yourself when you were in that

6:35

social work setting ?

6:40

Well , i will say this when I first started

6:42

out and I think I can speak for a lot of people

6:45

in this profession you do think

6:47

that you get into it for certain

6:49

reasons . right , it doesn't pay . well , you

6:52

are dealing with human nature And

6:54

they're real loves , which is all over the

6:56

place , which is , yeah , it can be emotionally

6:59

draining , especially when you're dealing with really

7:02

really tough situations that are very

7:04

, you know , just

7:06

emotional , tough situations

7:08

. So people

7:10

who get into the profession really have

7:13

a passion for making

7:17

a difference and for change

7:19

, social change , and

7:21

you know so , for me

7:24

it was pretty

7:26

early in my career and

7:28

it didn't happen

7:30

. It happened because the

7:33

clients that I was working with ended

7:35

up , you know , just kind of

7:37

like not taking any of the help

7:39

and doing the total

7:41

opposite and getting right back into a situation

7:44

that I had worked , along with some

7:46

other people , really , really

7:48

hard to get her out

7:50

of . And

7:54

it was

7:56

it changed . It was personally

7:58

and professionally eye-opening

8:01

and hurtful , but

8:04

I'm so glad that it happened and

8:06

I had a really wise boss

8:09

who kind of explained how

8:11

, if I were to be successful in

8:14

this field , how I needed to navigate

8:16

through

8:18

this field and what I needed to do , and

8:21

it made perfect sense when he said that It

8:24

was like an epiphany for me . You know

8:26

, like do you want to help one person and

8:29

exhaust all of your energy and your

8:31

resources and your time into

8:34

this one person who you

8:37

know ? you know , just like a bad

8:39

relationship with the red flag .

8:40

You see him .

8:41

You know is not going to get

8:44

there , or do you want to put your resources

8:46

and your energy and your time and your knowledge

8:49

and your passion and compassion

8:51

into someone who just needs a little

8:53

bit of help and a little bit of push

8:55

, you know , a gentle push . That

8:59

way you can help more people . And I had

9:01

to decide right there , even though

9:03

I will tell you I really still

9:05

wanted to , you

9:09

know , get that person who everyone

9:11

else gave up on . But

9:14

I had to professionally say

9:16

, like , what is going to help

9:19

more people , What is going

9:21

to make a bigger impact

9:23

? And so that's what it was . But

9:25

I think , you know , just for my

9:27

own personal reasons , being hurt and

9:29

going through some things , it really

9:32

is tough for me to not go

9:34

for the person who everyone fit . Nope

9:38

, There is no

9:40

helping that And

9:42

I refuse to get caught up in that . So

9:47

, yeah , I slip .

9:49

That's just the natural . That's the natural social work

9:51

. That's why I said it's in you , no matter what job you

9:53

do . I feel like I don't know if that is air . I don't think that's going

9:56

to leave you because of what you did , the reasons that

9:58

you said earlier . You'd only get into that if

10:00

you feel a certain kind of way about helping

10:02

people . And I don't feel like , even if you change

10:04

jobs , that innate feeling goes away

10:06

. I fight that innate feeling is still there

10:08

. Maybe it's adjusted one way or the other , but

10:11

I feel like it's still somewhat still there . Now

10:13

you looked , you were also

10:15

had people that you manage and stuff like this . And I'm going to

10:17

look at this from a leadership standpoint , because this is where I've seen it , maybe

10:20

you can bring this up on the show is I've seen

10:22

this go horribly wrong in

10:25

leadership perspectives , in leadership and

10:27

from a leadership perspective . You

10:30

can have people that you work with , and the

10:32

way that I always look at this is I have

10:34

to treat all

10:37

of my teammates the same . After

10:40

treating them same , hold them to the same standard . Anyway

10:42

, i should say I'm not going to treat them the same because people

10:44

who are better I'm going to treat better . You

10:46

know , i'm going to treat you kind of like how what your

10:49

work dictates you should be treated . If one

10:51

person's showing up on time or early

10:53

all the time and they're out performing , i'm not going to treat them

10:55

the same as the person who shows up late in his underperforming

10:57

Like that doesn't make sense . But

10:59

I'm going to treat them fairly though . So they're

11:01

all going to get treated fairly . I'm not going

11:03

to play favorites or anything like

11:05

that , so the playing favorite is

11:07

kind of where I'm going to . So , yeah , let's say that you have a

11:10

staff and let's say you have like 30 people

11:12

on the staff and

11:15

you have a couple of bad apples in

11:17

there . I've seen HR departments

11:20

go above

11:22

and beyond to accommodate the bad apples

11:24

, even when they were being kind of like a cancer to

11:26

the job . Like everybody else , they're bringing down morale

11:29

. These people are always seem

11:32

to have a reason to why they can't accomplish things

11:34

. When you have a sympathetic HR department

11:36

that kind of lets that go for

11:38

an extended period of time

11:40

, at what point , laura

11:43

, do you feel like it's not fair to

11:45

the other people there

11:48

, like how much help should you be extending

11:50

to these people before ? you just got to pull

11:52

the plug for the better of the

11:54

team , so to speak .

11:57

Yeah , So you know , this

11:59

is being in social

12:01

work and then kind of going into

12:03

this supervisory role and then

12:05

coming off of the quiet quitting

12:07

.

12:08

Yeah .

12:09

You know , i think one of the reasons

12:12

and not to mention this

12:14

this time that

12:16

we're in right now , i think we'll the reasons . you

12:19

know it's easy to say , wow , hr

12:21

is really letting this person to buy gold folk

12:23

, but I do remember

12:25

a time when needing people so bad

12:28

that you were willing to look over

12:30

and feel them being

12:32

late every day . Absolutely , you

12:34

needed that person . You really did

12:36

need that person . And then the other thing is people

12:39

you know . There was a time

12:41

where you were very conscious

12:44

of the job you did . You gave it to

12:46

a weak notice . People don't do that anymore

12:48

. Hr is not allowed to say that someone

12:50

was not good or great , or

12:52

only allowed to say when that person works

12:54

there , maybe if they , you know

12:56

, are rehireable . Yeah , people can sue

12:59

their HR , And so I think they're very

13:01

afraid of you

13:03

know , litigation and going to court

13:06

and saying that's your name , you know they treat

13:08

people bad . And now , of course , you know they

13:10

made me work 41 hours , you

13:12

know , and there's

13:14

no work life balance . And so now

13:17

you want to , you know you want to be that employer that

13:19

is really . You know . We care

13:21

about work life balance and PTO

13:24

and things like that . So I think that is

13:26

where HR kind of stands right now . They're very

13:28

under-tyed . But as far as supervising

13:30

people and you've got that person or people

13:32

who are not doing what they need to do it

13:35

it there is nothing that runs

13:38

a really great employee

13:41

off like seeing

13:43

employees who

13:45

do bare minimum

13:48

, get that , not get

13:50

, you know , nothing

13:52

happens .

13:52

Yeah , not be held accountable , Absolutely

13:55

.

13:55

There is nothing that makes people feel

13:58

horrible . And so at some point , even

14:00

when you need people , like you have to be able

14:02

to say I cannot allow this

14:05

, because it really is setting a bad

14:07

example for it And it's for

14:09

the people who are doing the right thing . That's

14:12

frustrating . And so

14:14

, again , you have

14:16

to say to yourself okay

14:18

, you know , what's more important here

14:20

Is it do I really need these , these

14:22

people or person so

14:25

bad that I'm willing to accept

14:28

this , this , this , this

14:30

? And you really have to ask

14:32

those tough questions And if not , like

14:35

you really have to let them go . And , of course

14:37

, you have to do it the right way . But

14:39

you know , which also means if I

14:41

let you do this for a year and then all of a sudden

14:44

I'm like listen , this is not working . And

14:46

you're like you know they are like well , for

14:48

365 days it's been

14:51

working . So

14:53

you know it's tough

14:55

, like I think you've got to knit that in the

14:57

bud really really quickly . Me

14:59

too , and not let it go on If you can

15:01

you know everybody's not able to do that , but

15:05

if you can , yeah

15:09

.

15:09

I think you bring up a solid point And I want to pick it back off

15:11

the other point about okay , you have the HR situation

15:13

where you're either such so

15:15

so risk averse from a litigation standpoint

15:17

it is that somebody get away with murder or

15:20

you have situations where you need

15:22

the bodies And you're like , well , i need the body , so I'm going

15:24

to keep this person around , but

15:26

what ends up happening is just

15:29

like what you said it runs off

15:31

other people . So what do you end up doing

15:33

is you keep one person , but then

15:35

you who ? you don't know how many people

15:37

you've ran off . You know , because

15:40

a lot of people just quit and they don't really give you a real

15:42

reason or anything like that . But they've complained

15:44

about this person constantly to fellow

15:47

co workers , you know . But it just seems

15:49

like management deaf ears on management and

15:51

to a lot of times , from a management

15:54

standpoint , they're not the ones

15:56

having to directly to directly work with the

15:58

people you know , so they can . It's easy for them

16:00

to say an HR department to be like , hey , well , yeah

16:02

, you just got to find a way to get along . You guys don't have to like . Remember

16:04

that , remember that phrase . You guys have to

16:06

like each other . You just got to kind of find a way to get along . That's

16:09

forget about that . Like you don't . You don't have to

16:11

like each other , but that's , to me

16:13

, just a way to sweep everything under the rug that a person

16:15

does . You know . Of course you don't

16:18

have to like . I don't even think you have . That even goes . That

16:20

goes without saying . Of course you don't have to like person , but

16:22

a person should be forced to do at least

16:24

80% of the job that I'm doing because

16:27

I'm getting we're getting paid similar . So

16:29

I don't want to come

16:31

in and see a person who's just not carrying

16:33

their weight but is still

16:35

sitting at the same table as the rest of us who

16:37

are and not being held accountable . And

16:40

I do believe that you have to be able to have

16:42

a certain level of accountability from an organizational

16:44

standpoint , to have a certain level of standard , because

16:47

otherwise your standards will start to drop with there's

16:49

no accountability . If you don't care how people look

16:52

, you don't care how they show up , if you don't care when they

16:54

show up , these things will start

16:56

to have an effect on people who are like Well , what am

16:58

I doing at doing more

17:01

of the work , because this person is is

17:03

always late . I have to do more of the work for them

17:05

. Maybe they have to leave early all the time . Now

17:07

, what about the personal issues ? Because you know some people

17:09

will bring their personal into . Oh , i got a

17:11

family issues , i got to pick up my kid , i got to do this

17:14

, i got to do that . Is there a certain

17:16

amount of emotional intelligence there that has

17:18

to be nipped in the bud ? When is it your

17:20

? when is your personal life ? your personal life versus

17:22

what is professional

17:25

? How do you deal with that ?

17:26

Right , have

17:29

I dealt with that ?

17:29

Yeah , i said how have you dealt with it ? Because I have definitely

17:32

dealt with it , But I assume people in leadership

17:34

positions have dealt with it . If

17:36

you have , how have you dealt with it ?

17:40

I have , and I'm going to be honest with you

17:42

, lizzie . That was me at

17:44

some point going to school working

17:48

having a toddler

17:50

, and

17:53

if they were sick it was just me .

17:55

And .

17:55

I've had supervisors who said

17:58

bring them in You

18:00

know , it's why they're not making a lot of noise

18:02

Just bring them in for the day , which

18:05

helped me greatly if they couldn't

18:07

go to the daycare or my son

18:09

couldn't go to the daycare . And then I've

18:11

had supervisors who said , yeah , well , that's

18:13

not my problem , Figure it out . Yeah

18:16

, So

18:21

I do . Pretty much everyone that I supervise

18:23

has children And

18:26

I try to put myself in their place . One

18:30

of the things that I do is I'm

18:33

really big on planning . Like

18:36

, if we plan things out and you've got

18:38

to plan A , plan B , plan C

18:40

, we can work things out right

18:42

. If you tell me three weeks

18:44

in advance you've got this doctor's appointment

18:47

for your child , the dentist appointment , you

18:50

know we're good . If it's a soccer

18:53

game , I will tell you leave early , But

18:55

you have to make sure that everything

18:57

is taken care of when you leave . I

19:00

really am not that person who

19:02

says if someone

19:04

has to take off and leave early every

19:06

single day of the week , I would allow

19:08

them as long as they

19:10

have taken care of their business , As

19:13

long as their work is done . I am not a micromanager

19:16

.

19:16

Me neither .

19:17

What I need is yeah , i don't even believe

19:19

that it takes 40

19:22

hours in

19:25

a week for your work to get done . Sometimes it takes 60

19:27

, sometimes it takes 20 . And if it takes

19:29

20 , i really don't mind paying you

19:31

for 40 because you're going to do 60 the next week

19:34

. So I'm not that

19:36

type of person . But you really have to

19:38

have your everything

19:40

in order , like if you're going to leave early every

19:42

day because you've got to go pick up your daughter , let's

19:44

say , from school at 3 o'clock And

19:47

you're supposed to stay there until 5

19:49

. Absolutely have no

19:51

problem with that , but your

19:54

stuff better be done Like . Nothing

19:56

can be lacking And

19:58

I think people appreciate that too . It

20:00

has given me loyal , loyal

20:02

people .

20:04

Like .

20:04

I can ask them to do anything

20:06

And because I allow them these

20:08

little soccer games and parent-teacher

20:11

meetings and leave and

20:14

early for lunch with their husband

20:16

or whatever , there's nothing

20:18

I can't ask of them .

20:21

You know what's strange is I'm very much with

20:23

the figure it out person . I think

20:25

I think I'm both Because when

20:27

you were just giving that example just now , laura , i was thinking

20:29

which one of those do I fall into ? Do I fall

20:31

into the person who's going to be like bring

20:35

your kid in , or do I fall into the figure it out

20:37

person ? I feel like I'm a little bit of both . I

20:39

find I'm a little bit of both Because I think sometimes

20:41

Well , I think it depends on the person , right

20:43

? Yeah , yeah , because sometimes you need

20:45

to help . You need to help sometimes

20:48

And

20:50

life can be hard . So I'm sympathetic

20:52

to that . Like life can be hard , and

20:54

if it's not an every single day

20:56

thing , if it's not an every single one

20:58

thing , and , like you said too , i

21:01

give a lot of flexibility to my teammates

21:03

who handle their business more so than

21:05

my ones who don't , you get no flexibility

21:08

. And the ones who do , you

21:10

get extreme flexibility . I'll let them

21:12

, let me . They can just come up to me and

21:14

say , hey , i need to go for whatever reason . If you're

21:16

a hard worker , absolutely , absolutely

21:19

, see , whatever you see , see you later . You got to take off

21:21

time , whatever . When people have to take off time

21:23

for things , or maybe they're coming in

21:25

later for things and stuff like that , you

21:28

can accommodate that for your hard workers . But I

21:30

feel like your hard workers have put in that work already

21:34

to set that table , so to speak , for themselves

21:36

, so that when these things do happen , i'm

21:38

going to give them more leeway , but at

21:41

the same time , for people who aren't that

21:43

way , from playing devil's advocate , i've

21:46

had to figure it out myself , so I know

21:48

what that means And I know that I'm not going to look

21:50

at people as if they're worse than

21:52

I am . If I could figure it out , you

21:54

could figure it out . So

21:57

I do definitely get that

21:59

point of view as well , and I'm sorry . I think you were about to say something

22:02

. I cut you off .

22:04

No , i agree with you wholeheartedly And

22:06

I think it depends on the person . I think if

22:09

you've got a hard worker who never

22:11

asks for anything , you

22:14

trust that when they do that

22:17

they're telling the truth , that they really need their help . And

22:19

then you've got some people who just take

22:21

advantage . I had a young lady And

22:24

this was the hardest thing for me . She was

22:26

trying to get her children back . Well , actually

22:28

I can say that she was not . She

22:30

was in a position to do that , but

22:33

she really wasn't trying hard

22:35

And she was just , when I tell you

22:37

, royally screwing up . I'm

22:39

talking feeling

22:42

. Oh , whoa , whoa , whoa , you're out of here

22:44

, yeah , and so I'm giving well

22:46

, because I know she's trying to get her kids back

22:49

from CCS . I'm like listen

22:51

, give it back . Let's write a letter

22:53

, what happened ? Because I know . And

22:56

the last thing she did I was just like you've

22:58

got to go . And she was like but I

23:00

won't get my kids back . And I was like I

23:03

don't think you really want to . Because

23:07

everything that you're doing is counterproductive

23:10

. Like I have given you , i

23:12

have offered her she had to go to training And

23:14

she was like , well , the bus doesn't go there And I'm

23:16

like , ok , i was going to get you Like , those

23:19

are the types of things that I do Well

23:21

now , because you know . And then

23:23

I was like , OK , I get what is going

23:26

. So , yeah , there are

23:28

times where it

23:30

is difficult , But you

23:33

have to make that choice , And the things that you

23:35

are not willing to correct , those

23:37

are the things that other people

23:39

in their eyes , you're willing to accept

23:42

. Do you feel

23:44

like there's like a line between ?

23:45

self-sufficiency there and just like

23:47

because there's a baseline

23:49

right there of self-sufficiency , right Like there's a

23:51

baseline of kind of like my

23:53

jobs have never told

23:57

, like I've never depended on my jobs to get me to

23:59

the job , if that makes sense . You

24:01

know I've never depended on them to like to

24:03

figure out how I was going to get there , because if

24:05

you had told them that in an interview , they wouldn't have hired you . If

24:08

you had told them that in an interview some of the things that

24:10

a lot of people asked for after they got the job

24:12

if you had told the people that before

24:14

they hired you , then they would look at other

24:16

applicants , they would look at other candidates

24:19

to see if they were a better fit than which you are . And

24:22

because I'm constantly thinking there's a

24:24

better fit out there , you're probably taking up space for

24:26

somebody else that we

24:28

could hire and get in here . There

24:31

is a certain amount of you need to be

24:33

handling your own business like . I am

24:35

very much on that . We've come to talk

24:38

about this before And

24:40

I'm definitely harder on that sense of

24:43

like you need to be handling your own business and I hold

24:45

my listen . I hold my friend family to that own

24:47

standard and myself to that own standard . I'm not

24:49

holding people to a different standard

24:51

than I hold myself loved ones to . Is

24:56

there such a thing as so much emotional

24:59

intelligence that it becomes a crutch for people ?

25:02

Absolutely . You can definitely

25:04

enable people And I probably

25:07

am that person And

25:10

you know you're going back

25:12

. I think we really I don't

25:14

think you ever should you were saying I don't think I've ever

25:17

asked a job And

25:19

we would never

25:21

think to say , okay , well

25:23

, i'll work here . But let me just say this I'm

25:26

going to need to do this .

25:27

Right , did you come pick me up ? You need to do that . Give me

25:29

a ride over here , man .

25:30

Yeah , like , and you should

25:32

a lot . I don't think that is their problem .

25:34

Yeah , that's not it .

25:35

I don't think you should ever look to your

25:37

job to make all of these special accommodations

25:39

unless you , you know , are have a disability

25:41

. Those are the only times I think a job

25:43

should be required to make accommodations . But

25:46

other than that , i'm no job really should

25:48

be ever should be required

25:50

to make any kind of accommodations

25:52

. I , admittedly

25:54

, will do these things just because

25:56

that's where I come from . I

25:59

know what it's like to you know

26:01

your car stop in

26:03

the middle of the road and you're trying to catch the bus

26:05

and you , well , i know what that's like

26:08

and I've never forgotten that and

26:10

that is why I go above and beyond

26:12

and do things that really

26:14

I probably shouldn't

26:16

. But on

26:19

the flip side , no one should ever

26:21

ask for a job to

26:23

do those things or expect those

26:26

things , and it really does

26:28

. I think you

26:31

can enable people and I think we as

26:34

as a society I see

26:36

us heading that way . I mean , i'm

26:38

not saying what I do is right . I think I

26:40

am not . That's

26:43

not common , but you know , i

26:45

can try all I want to . That's just kind of in me

26:47

.

26:48

Right .

26:48

But I do see a society that

26:50

, like these younger generation

26:53

, you know they'll call We've

26:56

hired them , They won't show up for orientation

26:59

, They'll call the third day of orientation

27:01

. Oh yeah , by the way , I had a

27:03

you know something major happen . So

27:06

can I just come to the next orientation And

27:08

you think like you have the audacity

27:10

to like , And

27:15

I don't know if we're not teaching them proper

27:18

. I've had somebody come in

27:20

or in an interview and sit in the

27:22

style in the chair and

27:24

talk about smoking weed .

27:27

I've had people come in with flip-flops in the interview

27:29

.

27:29

Yes , yes , i've had people

27:31

in the interview . I

27:35

think to myself do I make people feel

27:38

that comfortable , or

27:40

do they really not know that that is inappropriate

27:42

, Because I do have a way of making

27:45

people feel really comfortable , because

27:47

I know interviewing can be very

27:49

intimidating and overwhelming . Especially

27:51

for young people who haven't done it . So I make them

27:53

feel very comfortable . But then they get really comfortable

27:56

and I think okay , was that me

27:58

, did I do that Or like did you

28:00

hire any of these people ?

28:01

Did any of these people get the job ? Laura ?

28:06

Let me see what the young lady

28:08

who had the flip flop on do you get the job

28:10

? She

28:12

didn't end up working out the one who

28:14

was sitting Indian style , you know . She

28:17

was like yeah , cuz I work for a farm . And I was like , oh

28:20

, that's cool , like the ghost and you

28:22

know animals . And she's like no , no , no , no , like it's like

28:24

a No , what a farm . Okay

28:29

, so are you gonna be able to pass the ?

28:31

drug . Yeah , that's legal in some

28:33

states , i mean , and at least she

28:35

came straight forward like I'm not bad .

28:38

I'm not gonna pass that to

28:40

not in Texas . I'm not passing . Are

28:43

you high now ? that's what I'm Right

28:46

now , so put your to swing

28:48

your your legs all around the

28:51

chair and I Don't

28:58

know . I , i Seer

29:00

for this younger generation . I didn't have to tell my son

29:02

who's going to an interview And

29:05

he had some jeans and they had like some hope

29:08

. Oh , oh , no , no , sir

29:10

, and if we're having a problem , sure to have this

29:12

. And I said no , you can't wear those jeans

29:14

in an interview , like

29:17

no , that's not appropriate

29:19

, it doesn't look professional . You

29:22

know you don't have to wear a tie , but no , i'm gonna

29:24

wear some slack and a nice shirt

29:26

. So I

29:29

don't know what , what we're , what

29:32

we're teaching this

29:34

generation , and then they show up to work

29:36

late , don't call in . I

29:42

don't know , reggie , i don't know it's , it's

29:44

, it's different

29:47

, it's different . This workforce

29:49

is a little different than you know my

29:51

age .

29:53

For sure , I think that is . I think , it's different

29:55

than it was even 10 or 15 years ago . It's

29:57

different , it's extreme from what I've seen , i

30:00

think . I do think , though , that

30:02

being said , there was a baseline

30:05

for professional etiquette . There's a baseline

30:07

for it . And do you have to wear a tie ? No , but

30:09

can you put up a button up on ? do you

30:11

probably don't want to rock the jeans , and that's

30:13

probably not the best time to do that , like some

30:16

people are in unfortunate It's very

30:18

unfortunate situations Where

30:20

they lack the resources

30:22

to have any kind of professional clothes , i

30:25

told people to go to Goodwill and get a couple things

30:27

at least , just to get through the interview and get your first

30:29

couple checks , but

30:31

you know some people .

30:33

The motivation .

30:34

They exactly , exactly so that you

30:37

know you're not looking crazy on interviews . But you

30:39

have to know and that's not necessarily where some of the people

30:41

that I've seen this they don't fall into those categories

30:43

, they're just very

30:45

kind of casual , have a very casual

30:47

kind of approach to life . And what are the signs

30:50

then for you ? That

30:52

, because I know , for me it's instant like

30:54

if you're , i'm more

30:56

of a person who You're

30:59

gonna have to adhere to certain things , or I'm not gonna have credibility

31:02

with my more harder-working Teammates . I'm not

31:04

gonna have credibility with them if I'm letting you get away with murder

31:06

, so I'm going to not

31:08

have a very high

31:10

bar for Taking

31:12

care of these issues . You know you got . If I see

31:15

one or two of them , i'm gonna I'm

31:17

gonna say necessarily Move

31:19

to have you like fire , cuz it

31:21

takes a lot for me to call for a person's job because some people just have

31:24

bad days . So I'm not . It takes a

31:26

lot for me to do that , but

31:29

I will definitely take steps to make

31:31

sure that I'm seeing you less

31:33

and to make sure that my teammates aren't as affected by you . But

31:35

where is that for a person like you , though , cuz

31:39

you're gonna go further . Now what it . What are the signs

31:41

that makes you finally cut somebody off from That

31:45

type of help or that type of sympathy

31:47

that you may be showing towards them ?

31:50

I think when You

31:54

stop Putting forth

31:56

an effort , then

31:59

You

32:01

know that's my key to stop putting forth an effort . Hmm

32:05

I see , and when I say putting forth

32:07

an effort , i mean like You're

32:11

not even calling in , that you're gonna be late , like you just showing up , like yeah

32:13

.

32:15

And that's a base I you know , everybody got their phones . So

32:17

I yeah , not an excuse right in

32:19

today's time . Yeah at all , yeah .

32:22

Yeah , yeah . So

32:24

you put forth no effort . I certainly

32:27

am not and You

32:29

know , even when I was doing social services

32:31

and you know , willing to do Move

32:34

mountains for you . If I move

32:36

one you gotta move to . I will not work

32:38

harder on your behalf than you

32:40

. Well , i , you

32:43

know I will point

32:45

you in the direction , but at some point you've got to

32:47

take a step . So That

32:50

that's it for me . If

32:52

, when you put forth no

32:55

effort , then that it really

32:57

is , you're begging me to stop putting

32:59

forth effort .

33:00

I Don't think that's unfair

33:02

at all there definitely appreciate you

33:04

taking some time out here , lord , to discuss

33:06

these things , because I like tapping into your Social

33:09

workers . Like the opposite side of me , i

33:11

have no inner social worker in me

33:13

whatsoever , so I like bringing on a person

33:15

who's way more compassionate than I am to

33:17

discuss these subjects , and I appreciate you taking some

33:19

time out here , laura .

33:22

Absolutely . We got a fine and healthy balance between

33:24

the two of us . Because I can , mine

33:26

can be a little bit , you know , on the Bar

33:29

end of the spectrum to . So , as

33:32

always , i always enjoy talking to you , reggie

33:34

.

33:35

Well , this is Reggie to check us out

33:37

. Stitcher a heart radio , google podcast

33:39

, ever podcast . Butterfly , wherever you find your podcast . See

33:42

you next time .