Kim Scott, former Google exec and Apple University faculty member, shares how managers should approach giving feedback and how to build a culture of trust.

Kim has taken her deep management experience and developed a framework called Radical Candor that’s aimed at improving how employees share feedback with each other. Too often employees are scared to share how they really feel, and procrastinate sharing feedback. This dynamic is detrimental to the employee-manager relationship -- according to Kim, “criticizing your employees when they screw up is not just your job, it's actually your moral obligation.”