Where Is The Investment and Attention In The Future Of The Hospitality Industry?

RIF010: Meet ADAM The Boba Tea Barista Robot, Restaurants Need To Answer The Damn Phone, What Level In Hospitality Did 9/10 Owners Start Out At?

Welcome into the Restaurant Idea Factory, your source for all the latest and greatest restaurant industry news, trends, and topics.

This week, we discuss

11:02 How sales tax payments keep restaurant owners up at night

18:22 The most outlandish restaurant reviews on the internet

24:01 A robot named 'Adam' that can create customizable Boba tea drinks, and be programmed to be a bartender or sous chef READ HERE

37:06 How 9/10 restaurant owners started their career at entry level positions in the restaurant industry

48:59 Actor Jay Harrington talks about his journey from Hollywood to becoming the owner of Santa Monica's popular pizza spot, Rock'n Pies, and his plans for expanding the restaurant's franchise, as featured in a Los Angeles Eater article READ HERE

56:09 How answering the phone is an Achilles heel for restaurants and hurts the guest experience

Thank you to our segment partners Jordan at 7Shifts, Zack at Ovation, Avi at Marqii and David at DAVO

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