Hiring quality, motivated employees does not necessarily make for a great team. Operators in the hospitality industry also need to invest in their staff with proper training programs, review systems, and management protocol to cultivate a safe, healthy work environment built to last.

This episode of Restaurant Masters is hosted by Doug Radkey, the founder and president of creative agency KRG Hospitality Inc. The author of Bar Hacks, Radkey offers listeners over two decades of food, beverage, and hospitality development experience. In part three of his series on team building, Radkey explores the necessary processes behind setting thoughtful, well-crafted objectives for your staff.