The demand for a more tech-enabled shopping experience was the main topic in this first podcast episode titled Rise of In-store and Online Shopping, in partnership with Retail Asia with George Pepes, APAC Vertical Solutions and Marketing Lead for Retail, Healthcare and Hospitality of Zebra Technologies and Devang Merchant, Director at Markss Infotech Ltd.

George and Devang discussed various topics like the latest shifts in shoppers’ consumption behaviours, to navigating online and in-store operations, and how retailers can harness technology to deal with rising customer expectations in a post-pandemic world.