Nerissa von Helpenstill is the Store Director of Tootsies in Dallas. Through her leadership, Tootsies doubled its business despite ups and downs and everything in between. 

1:41 How Nerissa Started Her Career at Nordstrom

3:00 Parallels Between Hospitality and Retail

5:15 How to Create a Team Environment in Commissioned Retail Sales

7:13 Managing People Who are Older and More Experienced Than You

11:24 Biggest Shifts in the Fashion Retail Industry in the Last 10 Years

14:51 Dealing with the Pandemic in Store

17:49 How to Manage though Adversity

21:17 Thinking About Fall Sales

22:34 How to Think About Growing Your Business

Connect with Nerissa: https://www.linkedin.com/in/nerissab/

Video interview here.