James Mastrantonio is one of the best people I know at building deep relationships with his clientele just beyond selling them luxury fashion. Starting his career working at the flagship store for Valentino on Rodeo Drive in LA, James made his way to New York to manage the major department store business for Giorgio Armani where he grew sales double digits year over year purely through the power of strong relationships (with clients as well as with the other salespeople, the tailors, and pretty much anyone he came in contact with).

Through his experiences James lays out the strategies for being successful in the luxury sales career. We cover:
- Strategies for building long lifetime value with your customers
- Selling by caring and focusing on the long term
- His thoughts on where the luxury retail is moving in the future

James now does personal client appointments with individuals and small groups through Fashion Consigliere.
You can also follow him on instagram @jmastrantonio

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Nick McHenry is the co founder of Clientelier that helps luxury retailers build their business through an all in one clienteling application.
Learn more at Clientelier.com