How to Understand Customer Emotions with Adam Toporek, CTS Service Solutions
Released Tuesday, 24th October 2023
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How to Understand Customer Emotions with Adam Toporek, CTS Service Solutions
How to Understand Customer Emotions with Adam Toporek, CTS Service Solutions
Tuesday, 24th October 2023
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In this Retain: The Customer Retention Podcast episode, Lauren DeSouza speaks with Adam Toporek, Customer Service Expert at CTS Service Solutions. Together they delve into how to become the customer’s hero; how to respond to negative and positive emotions of the customer, and unpacking if technology is a hassle for customers or not.
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Retain: The Customer Retention Podcast
Welcome to Retain: The Customer Retention Podcast! Join host Lauren DeSouza on her journey to discover the power of retaining customers. Accompanied by marketing experts, this podcast will demystify customer retention and deep-dive into how international companies are using it to keep their customers coming back for more.Join Podchaser to...
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