Podchaser Logo
Home
Ep. 60 - SES: Expertise and Member Engagement Evolution

Ep. 60 - SES: Expertise and Member Engagement Evolution

Released Tuesday, 5th September 2023
Good episode? Give it some love!
Ep. 60 - SES: Expertise and Member Engagement Evolution

Ep. 60 - SES: Expertise and Member Engagement Evolution

Ep. 60 - SES: Expertise and Member Engagement Evolution

Ep. 60 - SES: Expertise and Member Engagement Evolution

Tuesday, 5th September 2023
Good episode? Give it some love!
Rate Episode

Episode Transcript

Transcripts are displayed as originally observed. Some content, including advertisements may have changed.

Use Ctrl + F to search

0:01

Welcome to the Sales Enablement Society

0:03

Stories from the Trenches , where enablement

0:05

practitioners share their real-world experiences

0:08

. Get the scoop on what's happening inside

0:11

Sales Enablement teams across the global

0:13

SES member community . Each

0:15

segment of Stories from the Trenches share

0:17

the good , the bad and the

0:19

ugly practices of corporate sales

0:21

. Enablement initiatives learned what

0:23

worked , what didn't work and how

0:25

obstacles were eliminated by corporate

0:27

teams and leadership . Head back , grab a

0:29

cold one and join host Paul Butterfield

0:31

for casual conversations about the wide

0:34

and varied profession of sales enablement

0:36

, where there is never a fits all solution

0:38

.

0:40

Hello and welcome back to another episode

0:42

of the Sales Enablement Society Podcast

0:44

, stories from the Trenches the only

0:46

, as far as we know , completely

0:48

bias for us community-based

0:52

podcast , where we bring together enablement

0:54

professionals from all over the world . We

0:56

talk about common problems and how we're

0:58

solving for them , and we also try to draw out

1:01

some unique things that others are experiencing

1:03

and how they're dealing with those , to maybe give

1:05

us all ways to think about broadening what we're

1:07

doing and how we're impacting the teams

1:10

that we serve . Before

1:12

we jump in , I want to make sure

1:14

and thank our friends at Alleggo

1:16

for sponsoring this episode

1:18

. One

1:21

of the common problems that we face

1:23

as enablers is struggling

1:25

to get the sales teams we support

1:27

more efficient and

1:29

improving time to productivity . With

1:32

Alleggo's modern revenue enablement platform , marketing

1:35

, sales and enablement teams get

1:37

on the same page and have

1:39

continuous improvement available . You

1:42

can break through all the noise and deliver

1:44

the buying experience that the buyers

1:46

today demand . I would

1:48

say you're sellers too . They want a modern , clean

1:50

approach to their enablement . Faster

1:53

RAM for your reps , more revenue for your business

1:55

in less time . See how it can work

1:57

for you . You can check it out live at

1:59

Alleggocom . I

2:03

am excited now to introduce you . This

2:05

is a bit of a different format for us . We

2:08

recently had four new

2:11

board members join us and

2:14

we've brought everyone together and

2:16

we're going to have a conversation . I'm excited

2:18

we're breaking a little bit of new ground . I'm

2:21

going to briefly tell you who they are

2:23

and then they'll each introduce themselves a little

2:25

bit . We've got Del Nakai

2:27

, gail Ban

2:29

, mary Beth Hanifer and Chris Kingman

2:31

. Why don't we start off with you , del ? Just

2:34

a little bit about yourself and what you're doing

2:36

on the board with SES .

2:38

Sure , my name is Del Nakai and

2:40

I'm the founder and CEO of a new company

2:42

called Lead to Catalyze . My

2:44

focus for the SES , which I'm really excited

2:47

about , is building out content

2:49

and engaging our members with

2:51

new voices and really focusing

2:53

on ensuring there's really standards

2:56

across the board with how we're operating

2:58

and how we drive impact at our companies

3:00

.

3:00

I'm just going left or right across my screen , gail

3:02

.

3:03

Thanks , paul . I am the

3:05

director of sales and aimment for Genover

3:07

Square . I've been in the sales and aimment space about

3:09

10 years and I've had the privilege

3:11

to volunteer on the conference the last

3:14

two years before I joined the board . My

3:16

passion for SES is really around

3:19

community building and our ability to

3:21

strengthen this evolving

3:23

profession through community .

3:26

Okay , all right , we're going to talk

3:28

more about that in a minute . Mary Beth , let's hear from you .

3:30

Hi , I'm Mary Beth Hanifer and I

3:33

have been a volunteer with the Sales and Amablement

3:35

Society since 2017 , and

3:37

I've been in the sales and aimment space since before

3:39

it was called Sales and Amablement . I've been in roles

3:41

that have evolved from one thing eventually

3:44

into enablement as we know it

3:46

today , and also

3:48

the secretary on the board .

3:50

All right .

3:51

And Chris . I'm Chris Kingman , global

3:53

head of digital enablement for TransUnion

3:55

and founding member of Sales

3:58

and Amablement Society , and I joined

4:00

the board a couple of months ago with

4:02

the specific focus on bringing the project

4:05

with Johns Hopkins to life .

4:08

Yes , and very exciting . So first , thank

4:10

you for everyone . Everyone

4:12

that you've just heard from have just jumped in

4:14

with both feet and the progress

4:16

and the things that they're accomplishing are just

4:18

phenomenal . Watch , gail

4:21

, you started to go down this road , the

4:23

road of why you're so

4:25

passionate about being part of SES , and

4:28

all of us are here because

4:30

we've been passionate about SES for

4:33

some time , some years but

4:36

when you join the board , that

4:39

is definitely leveling

4:41

up in terms of the amount of time , talent

4:43

and energy that you're

4:45

bringing to SES . So

4:48

, since you introduced the topic , maybe just a

4:50

little bit more on why

4:52

your decision to join the board and why you're passionate

4:54

about the work that we're all doing .

4:58

It wasn't even a decision to join the board . I was so

5:00

honored and excited . I think I said yes before

5:02

Bill finished the sentence of asking

5:05

me to join , so

5:07

I was really excited . I

5:09

think the Sales and Amount Society plays such

5:12

a critical role in our industry

5:14

, especially right now , because we

5:16

are in an evolving profession . We're in a profession

5:18

that doesn't have tight swim

5:20

lanes and black and white definitions . Thank

5:23

you , as a community , we have

5:25

an opportunity and a responsibility

5:27

to start adding that type of

5:30

structure , start building that type of

5:32

community to make this profession as powerful

5:34

as possible , and I didn't see any better

5:36

vehicle than doing that , besides

5:39

doing that with SES . Ses

5:41

, as a community , is member

5:43

driven . It started with 100

5:46

people in our room saying , yeah , we're

5:48

here and we're going to do this together . And to Mary

5:50

Bess Point , people have been doing this for years

5:52

under different titles , but

5:54

really had the opportunity in 2017

5:57

to bring together and start to codify

5:59

those ideas . And now

6:01

it's really important to even evolve that curve

6:04

and I wanted to have

6:06

a voice and an opportunity to be part

6:08

of that process , both with my Chicago network

6:10

directly and with the national and then

6:13

a global footprint too .

6:14

Mary Beth , apparently you were enablement before

6:16

. Enablement was cool , so I

6:19

would love to hear your perspective

6:23

. Why are you on the board ? What are you excited about

6:25

?

6:26

I'm so excited to , as Gail

6:29

said , it's taking your

6:31

volunteerism to a new level and

6:34

being able to give back to the community

6:36

that I feel has given so much to me

6:38

. When I first

6:40

learned about the Sales Enablement Society in 2017

6:43

, I had just come out of a company where I'd been

6:45

there for over 20 years , and

6:47

so I had a very what I call the bubble

6:49

around me a view of what

6:51

enablement was and what it looked like . And

6:53

so to come and meet this community

6:56

of people and to learn

6:58

from other practitioners , learn

7:00

about college programs

7:03

and sales , and to learn about

7:05

vendors and just the research analysts

7:07

and the fact

7:09

that everybody came together in

7:12

the Community Sales Enablement Society from

7:14

all of these walks of life it

7:17

just it was just amazing

7:19

to me , and so I started volunteering

7:21

and learning , and I mean I

7:24

just everything that's happened good

7:26

in my life from a career perspective

7:29

and personally these last two years

7:31

has been a direct result

7:34

of , you know , being part of this community .

7:36

So love that . Thank you , del

7:38

. You're the most recent member , and

7:40

then I've got a special question for you , chris , and tie

7:42

us all together , so be ready .

7:44

Yeah , I'm similar to Mary Beth and that I've

7:46

been doing this before . It was

7:48

a thing , so over 15 years

7:50

, and I really only found the enablement

7:52

community within the last couple of years

7:54

, and what I know is it would have

7:57

been amazing to have the support when I

7:59

was just starting out and I want to be able

8:01

to give back and really help the

8:03

community as we're evolving to Gale's point

8:05

, to set them up for success , especially

8:07

because we have enablers coming from so many

8:10

different walks of life and so many different backgrounds

8:12

.

8:14

Right , Chris . So you were in

8:16

the room where it happened and

8:19

would love your perspective from

8:21

why you got involved then and

8:23

then bring us into why

8:26

you're involved so heavily today still

8:28

.

8:29

Sure , so I was . I

8:31

was involved at the LinkedIn

8:33

stage when it was a

8:35

group and there was a lot of talk and posts

8:38

and things like that , and when they decided to put

8:40

something together , the

8:43

first reason I went was because

8:45

it was within driving distance . If that

8:47

was out of state I would not

8:49

have attended . So I was

8:51

very fortunate that they all

8:53

decided Florida was the

8:55

place to be . What drove me to attend

8:57

? I had this feeling that

9:00

like I needed to be there . You

9:02

know , like there's this thing , there's a lot of buzz

9:04

. I see this term enablement

9:06

a lot , but you know I don't have my arms

9:08

wrapped around it , but a

9:10

lot of people are committing to

9:12

coming here and people who you

9:14

know they had a very big presence on LinkedIn . They had

9:16

a lot of good things to say and more importantly

9:19

for me was a lot of people were talking

9:21

about a lot of the things I was doing

9:23

or the questions I had , like what do you do about this

9:25

, what do you do about that ? And

9:27

I just wanted to know . Like

9:30

you know , I think , just like everyone

9:32

else , I was kind of figuring it out in real

9:34

time as

9:36

my organization sort of expanded into enablement

9:39

and I thought , you know what , maybe this could

9:41

be something that's going to help propel me

9:43

. Why am I

9:45

here today ? And kind of what's kept me engaged ? I

9:47

think I've always tried to be active in society

9:49

, you know , and volunteer where I

9:51

can . And , similar to everybody else's point

9:53

, I just feel

9:56

like I've reached the point in my career where I can give back

9:58

and if I can save somebody a couple years

10:00

or , more importantly , a couple headaches by

10:03

giving them some guidance or some , you know

10:05

, some hard game

10:07

knowledge , I'll say I don't want to point to expertise

10:10

, but

10:12

I think there's value in that and certainly

10:14

that's a lot of , a lot of the value I've gotten

10:17

out of it is just meeting people who have been doing

10:19

it before . It was a thing and then

10:21

, you know , sharing their expertise and knowledge

10:23

, and maybe

10:25

it is . I think it's overlooked , but there's a

10:27

lot of value in just networking

10:29

and connecting with folks and talking to them and

10:32

learning even something from somebody for 15

10:34

minutes . And so my goals

10:36

are to expand upon that

10:38

with the college program is

10:40

just increase awareness , increase adoption

10:43

, get it out there in the broader , you

10:46

know , academic sphere

10:48

and really , like you know

10:50

, put another lens on enablement , get

10:52

open more eyes to it and help more people

10:54

.

10:55

I think everyone would agree that this has

10:57

been a transformational

10:59

year . I don't think that's too strong a word for

11:01

the enablement community in good ways

11:04

, but , frankly , also in very challenging

11:06

ways , ways that I

11:09

mean . Anybody who was a hiring manager in the previous

11:11

12 to 18 months before last fall

11:13

was with knows the

11:15

number of recruiting calls and the

11:17

sometimes crazy numbers are being thrown

11:20

in enablement and then it was almost as if someone flipped

11:22

a switch and and things

11:24

turned in the other direction . So

11:26

and I'm whichever one of you is

11:28

wants to jump in on this , but would love

11:30

to have a discussion about the challenges

11:33

that we're experiencing as a community

11:36

and either

11:38

what role that that SES

11:40

is working to play in supporting

11:43

those challenges , or maybe even some things that

11:45

that you think we should . We should be thinking about

11:47

either one . I want

11:49

to go first .

11:50

I'll go first .

11:51

All right .

11:53

Yeah , I mean , I completely agree . It does feel like a

11:56

switch was flipped right , like all of a sudden

11:58

a lot of our peers are

12:00

saying you know , I'm , I'm part of the

12:02

next round and my tech

12:04

startup decided they needed

12:07

to let go of folks . My perception

12:09

is to the uninformed sales

12:11

enablement is a gamble and

12:14

it's very hard if

12:16

you don't have the right

12:18

conversations or the right value propositions

12:21

. You're effectively asking for budget to gamble

12:24

on this idea of enablement right , rather

12:26

than the inverse of do it and prove it

12:28

works and then get the funding . And

12:31

I just my . My two cents

12:34

are my . My opinion is that a lot of folks , a

12:36

lot of folks , went with the gamble first , instead

12:39

of you know somebody taking out a side of their

12:41

plate and maybe it didn't work

12:43

, maybe it didn't pan out , but it's

12:46

very easy to take bad enablement

12:48

and the label it as an operating expense

12:50

and cut it from your you know

12:52

, your budget as

12:55

a society . What are we going to do about ? How

12:57

can we help that that ? There's a couple things . One

13:00

, the jobs post . I

13:02

think it's critical . You

13:05

know it's great it's . It's

13:07

better than the job sorting functionality of LinkedIn itself . Linkedin

13:12

doesn't recognize enablement as a category

13:14

in its jobs thing which maybe , maybe

13:16

we put a board member on just that , indeed

13:20

doesn't recognize it as a practice or a career and

13:23

so just pulling what is it's

13:25

like 50 jobs maybe is hugely impactful . And

13:29

then another thing I think that we're we're

13:31

now just working on is and Paul and I are just working on is and

13:33

Paul and I are just working on and I have just started these

13:35

conversations but expanding our partnerships

13:37

with folks outside right , looking

13:40

at other organizations that are sales

13:42

focused and saying you know

13:44

can enablement benefit you and your members

13:47

right , and in increasing

13:49

the access to enablement resources

13:51

so organizations might

13:53

be able to engage with enablement practitioners

13:56

without investing that money . And so

13:58

they can , they can validate and they can test

14:00

and they can see hey , this might be worth it instead

14:02

of a blank gamble .

14:04

Gail , your hand was up .

14:05

Chris made such a great point . Thank you so much . And

14:07

I think , to piggyback on

14:09

that , I think there's been a lot of what

14:11

I've been calling buyers for more

14:13

on the part of our CROs and our

14:16

VP of sales . They bought into

14:18

the idea of enablement . They bought into it heavily

14:20

. We've seen organizations that went from a

14:22

function of one to a function of seven or

14:24

eight very quickly and then

14:27

just as quickly didn't see the immediate

14:29

ROI , didn't really understand

14:31

how enablement could affect

14:33

outcomes , just looked at programs

14:35

and have gone hard in the

14:37

reverse . And so I think

14:39

, as part of SES , our goal

14:42

is also to help bridge

14:44

this conversation from sales enablement

14:46

to the CROs , to the sales leaders , to help

14:48

them understand how to build scalable

14:51

, repeatable , responsible enablement

14:53

programs that are there for

14:55

the test of time . I mean , I have always said

14:58

as an enabler , we are here for the long

15:00

term . We are not a quick

15:02

fix , we are not a band aid . We are

15:04

here to build the practices that build

15:06

sustainable businesses . And now we

15:08

have to focus on building sustainable enablement

15:10

practices in our own worlds

15:12

and I think if

15:15

we can do that and influence that as a society

15:17

, we're really a resource for

15:19

our members and to our companies , the CROs

15:22

and the VPs of sales , because they're going

15:24

to get better outcomes from their enablement

15:26

partners when they have a

15:29

really good opportunity and understanding

15:31

of how to leverage these teams .

15:33

Yeah , and I can build on what Gail was mentioning

15:35

in terms of enablement is not a quick

15:37

fix . So that's something I focus on a lot

15:40

, which is change management , and I have

15:42

so many opportunities to talk to members of

15:44

our community because they reach out to me

15:46

and say , hey , I'm going through these different

15:49

initiatives , how do I manage all of this change

15:51

? And I've also talked to so many

15:53

people who were laid off at least a dozen

15:55

who went through the interviewing process and

15:57

it gave me a lot of insight into what's going

15:59

on . And what I'm observing is a

16:01

combination of responsibility , part of

16:03

it on our end and in terms of enablement

16:06

, and part of it in terms of our stakeholders really

16:08

understanding how to leverage enablement . So

16:11

what I'm seeing is enablement

16:13

is oftentimes brought into filling gaps

16:15

, especially in terms of revenue

16:18

leadership , whether it's based on capacity

16:20

, time , skill set , but

16:22

what is missing is really understanding

16:24

that revenue leaders still play a really key

16:26

role in any initiative that we help

16:28

to lead in terms of coaching

16:31

, reinforcing , holding their teams accountable

16:33

to it and the way that SES

16:35

can really help with this . And what we're working on in

16:37

terms of the content initiative is

16:39

having content dedicated to addressing

16:42

not only the needs of our community in terms

16:44

of enablement , but also sharing

16:46

this with our stakeholders , so with CROs

16:48

, even CEOs , and addressing

16:51

exactly how to build

16:53

an enablement function , where to place

16:55

the enablement team , how to define

16:57

enablement in a way that sets them

16:59

up for success , which ultimately

17:01

sets the company up for success . So there's just

17:03

a lot of opportunity there to help

17:06

educate and we're also seeing a lot of

17:08

newer people coming into enablement

17:10

. That to Chris's point earlier . They

17:13

can stand on the shoulder of giants . So

17:15

many of us have done this for so long that

17:18

we've learned by mistake and in

17:20

some ways , newer folks to enablement

17:22

. They don't have the

17:24

ability to make those mistakes . They

17:27

need to hit the ground running . So with

17:29

some of the content we're going to be building , that is

17:31

really meant to help them as well .

17:33

That's a great observation we

17:36

all did have when we came

17:38

into enablement at various stages in our career

17:40

a lot more of a honeymoon period

17:43

than most people are going to get now

17:45

.

17:46

Mary Beth , take a step , building

17:49

on Gail and Gail and Chris , especially

17:53

that honeymoon period , and we have the newer enablers

17:56

and when you look at the job descriptions that are out

17:58

there for enablement , the

18:02

kitchen sink is getting thrown at it . Basically

18:04

, as far as you have to be

18:06

everything and they're wanting

18:09

one person that can be . In

18:11

the past would have been four or five

18:13

people's different functions and it's

18:15

all in one . So it's also

18:17

, I think , what we're going to be up . What we can offer

18:19

our community and our members , and especially

18:21

our newer folks that are newer

18:23

in their careers , is how to approach

18:26

all those different initiatives

18:28

from a change minimum perspective , but also

18:30

how to address those

18:33

strategically and

18:35

so that we're not just viewed as something

18:37

tactical . I mean , yes

18:39

, there are tactical steps somebody would take

18:41

in initiating a program , but

18:44

how to change your thinking and be more

18:46

strategic and have those strategic conversations

18:49

with the leaders that you're supporting

18:51

. So I think

18:53

that's a key differentiator of our community and

18:55

I think of what we're starting to offer as a

18:58

board and as an

19:00

organization build out our

19:03

programs to serve our members .

19:05

Yeah , all right , I

19:08

want to shift gears . I don't want this to be

19:10

too much of a commercial , but we

19:12

got to talk about the SES experience

19:14

in San Diego . So in about 30

19:16

days , maybe a little more , we will all be

19:18

there in San Diego . And

19:21

going back to 2016

19:23

, 2017 , I

19:25

wasn't in Florida for that first meeting

19:28

or involved in the LinkedIn groups before , but it was

19:30

shortly after that that . At

19:32

the time , I was doing some work with Jill

19:34

Rowley and she's going to let

19:37

me know , and I was like , wow , this is cool , there's

19:39

a tribe . So very good

19:41

, now fast forward . There

19:44

are a lot more options for

19:46

folks in the enablement community . So

19:50

what is different about

19:52

the SES experience and

19:55

why should

19:57

people really give it some serious

19:59

consideration again ? When there are

20:01

so many choices , anybody want to

20:03

start off on that one , mary Beth

20:05

.

20:05

Yeah , I think the real

20:08

key differentiator of our experience

20:10

is it's for practitioners , by

20:13

practitioners . We

20:15

are there for our community and

20:17

when we review the speaker

20:20

submissions , we are looking and

20:22

balancing the different themes and

20:24

the roles of

20:26

the folks that are submitting , and they're

20:29

you know where they are in their

20:31

journey as well is for

20:33

what they're offering to

20:37

bring and share with our practitioner

20:39

, you know , with other practitioners . So

20:41

I think that that real key thing there has always

20:44

been , you know , for practitioners by

20:46

practitioners , and oh , my

20:48

goodness , it's what an

20:50

amazing opportunity

20:53

it is to be with your community

20:55

of practitioners and also , at

20:57

the same time , we have our partners

20:59

who are there helping support us through it

21:01

, and so it's an opportunity to

21:03

meet with those folks

21:05

face to face as well .

21:07

Since Mary Beth stole everyone's answer , I

21:10

will say that's why she went first

21:12

. Yeah , yeah , the

21:15

benefit for me and I've been , I was at

21:17

a lot of the earlier conferences , did

21:20

a lot of digital ones and then I missed

21:22

the last one due to a hurricane . But

21:25

the benefit for me and it's always been the benefit

21:27

for me is you have to think

21:29

about where you are in your enablement career

21:31

and the reality is , unless you've

21:33

been to three or four organizations , like if

21:35

you've been doing it at one place for a good amount of time

21:38

, you really only have one flavor

21:40

of enablement . Like enablement looks one

21:42

way to you . The real

21:44

benefit for me is meeting people at

21:47

different organizations or

21:49

within different industries and

21:51

understanding how they do it and

21:53

understanding the problems that they face . The

21:56

greatest learnings I get are sitting down with

21:58

somebody who does enablement

22:00

outside of the tech industry , who

22:03

approaches a problem that maybe

22:05

I've already solved or maybe I'm just

22:07

now becoming aware of and hearing

22:09

what they did about it . It's

22:12

even if that's a 20 minute conversation over

22:14

lunch and then

22:16

a LinkedIn connection . You

22:18

know you can reach out to that person a year

22:20

down the road and say , hey , you

22:22

said you did this thing . This

22:25

is now a priority for me . It's initiative . Can

22:27

you tell me how you did it ? And

22:30

I've done that a handful of times and

22:33

100% of the time people like , absolutely

22:35

, here's my calendar , let's talk about

22:38

it . The easiest

22:40

way to get ahead in enablement is to

22:42

have the frameworks and have

22:44

the answers , and at that conference is where

22:46

you're going to go get them .

22:47

Absolutely , and we're live and it's in

22:49

person and it's practical , and

22:51

all of those things come together to make the experience

22:54

so critical . I will

22:56

sound a little like a commercial , because I get to , because

22:58

I get to work on the conference . It's October

23:00

2nd through the 4th . It's San Diego . We've

23:03

got 30 plus sessions , we've got hackathons

23:05

, we've got workshops , we've got hands

23:07

on , we've got amazing keynote speakers . And

23:10

, to Chris's point , this is the one time of the

23:12

year you can take two and a half

23:15

days out of your life , off of

23:17

Zoom , and be in a room

23:19

with real human beings who are doing

23:21

what you're doing and solving the problems and

23:23

facing the same challenges , and

23:26

that energy will sustain you for the other

23:28

361 days of the year . And

23:30

we need that , especially now that so much of

23:32

us have gone to almost full

23:35

Zoom or working virtually or

23:37

not . We can't sit shoulder to shoulder with our

23:39

salespeople . We can't break bread

23:41

as often with our leaders and

23:44

enablers . For the most part , a large part

23:46

of our community that attends the conference

23:48

are solo

23:50

practitioners or a team of maybe

23:52

one or two , and so that's

23:55

. The other advantage is that we build

23:58

community , because that becomes our team

24:00

. So many of us are working alone

24:02

or working with small teams . That

24:04

conference is a place to start to build your

24:06

virtual department , and

24:09

there are so many times I go out to Connections

24:11

and say I'm building a framework , I need help

24:13

, I'm building this , I need help , and

24:16

that community is 100% there and

24:18

the conference is the place that you can make

24:21

and bridge those connections in a real live

24:23

, human , non-zoom setting .

24:25

Non-Zoom setting . That should be the headline . That's

24:27

our tagline .

24:29

That was Zoom .

24:30

As the conference chair , I want to ask

24:32

you just kind of an add on to that . It's

24:35

not the SES annual conference or

24:38

something similar , it's the SES

24:40

experience and that name

24:43

I know you were involved in choosing and it

24:45

was very intentional . Why

24:47

experience versus whatever else we could have

24:49

called it ?

24:52

Oh , because experiences are

24:54

memorable . I spent

24:56

the first 20 years of my life working in conferences

24:58

and events and I still have a passion for it

25:00

. We can talk , we

25:02

can teach , we can learn , but when we

25:04

experience , it sinks

25:07

in at a much deeper level . It becomes

25:09

part of who we are . You will

25:12

remember experiences long after

25:14

books that you've read or movies that

25:16

you've seen , or even conversations , because

25:18

experiences are what moves

25:20

us as human beings . And being

25:23

able to create an experiential

25:25

space where we can bridge connections , where

25:27

we can have live workshops , that's

25:29

the passion behind SES . It

25:31

isn't , and it's never intended to be

25:33

a talk down session . If it

25:35

was , we could just do it on Zoom . We

25:38

could get a lot of great talk , but

25:41

in the reality of we've

25:43

encouraged a lot of hands on

25:45

a lot of opportunities

25:47

for workshops . We want you to come away

25:49

with notebooks and a pen

25:51

and actually write things down and

25:55

make it stick in your brain , because you're experiencing

25:57

it and

26:00

that's an exciting opportunity for SES

26:02

.

26:02

And I know that as part of and we've

26:04

had you have some really great help in

26:07

the selection committee . I know we had a maybe

26:10

even a record number of people

26:12

submit abstracts for presenting

26:14

this year .

26:15

Naring that down could not have been easy

26:17

.

26:18

But I believe one of the criteria was that

26:20

workshop interactive experience

26:23

that you were all looking for in

26:25

their abstracts , so that it wasn't going to be talking

26:28

at them at the audience . True .

26:30

Yeah , that's absolutely part of the criteria

26:32

. We always look to make sure we have a handful of

26:34

new practitioners who have never spoken

26:36

with us before . It's really important that

26:38

we shuffle voices and we hear from community

26:41

members that are new to our space . We

26:43

really promoted the idea of workshops . We actually

26:46

have a workshop space specifically

26:48

for the hackathon and for some

26:50

other workshops that will be happening , and

26:52

we look for diversity of topics

26:55

. Even when we get multiple

26:57

topics on the same track , we look for how

26:59

is this practitioner going to speak about

27:01

metrics or about measurement

27:04

a little bit differently . We

27:06

also look at where do we have practitioners that maybe

27:08

come from larger organizations who are going to bring

27:10

one viewpoint , where they have a team of 20

27:12

enablers versus people who are solo

27:15

enablers and they're DIYing it all

27:17

, and so that mix and match really

27:19

allows an audience , an attendee

27:21

, to come in and pick and choose

27:24

the tracks and the sessions that are really

27:26

going to resonate with them and where

27:28

they want to learn from . Maybe they're with a really

27:30

small org and they want to see hey , what would it be

27:32

like if I ?

27:33

went over and joined Amazon .

27:35

And they can learn from those practitioners

27:37

. So that's the goal

27:39

of the tracks is to give a lot of diversity

27:41

, a lot of hands-on opportunity

27:43

and a lot of community building

27:45

.

27:46

Thank you , and that half hour

27:48

flew by . So , chris

27:50

Marybeth Del Gail

27:52

, thank you for bringing

27:54

your energy and

27:56

your talents to supporting

27:59

our global enablement community , and

28:01

thank you for the last 30 minutes and spending

28:03

some time out of your day with us . I

28:06

also want to thank our audience

28:08

, who invests time with us every

28:11

other week to tune in and listen . And

28:13

finally , I want to thank Alleggo . We

28:16

are a nonprofit , for those that may not be aware

28:18

, and we definitely are

28:20

dependent on the kindness of our friends , and

28:22

Alleggo has consistently been one of those

28:24

, and we appreciate it . So we'll

28:27

be back in two weeks with another guest

28:29

and new content . In the meantime , stay safe

28:31

.

28:32

Thanks for joining this episode of Stories from the

28:34

Trenches . For more sales enablement

28:36

resources , be sure to join the Sales Enablement

28:38

Society at sesocietyorg

28:40

. That's sesocietyorg

28:45

.

Rate

Join Podchaser to...

  • Rate podcasts and episodes
  • Follow podcasts and creators
  • Create podcast and episode lists
  • & much more

Episode Tags

Do you host or manage this podcast?
Claim and edit this page to your liking.
,

Unlock more with Podchaser Pro

  • Audience Insights
  • Contact Information
  • Demographics
  • Charts
  • Sponsor History
  • and More!
Pro Features