Episode Transcript
Transcripts are displayed as originally observed. Some content, including advertisements may have changed.
Use Ctrl + F to search
0:03
Ron Anian, I don't know seven f one to fifty
0:05
that had a P zero four fifty six small
0:08
evapp leak. Small. A small evapp
0:10
leak is defined as less than twenty thousands
0:12
of an inch over a period of time, a loss
0:15
of a vacuum.
0:19
The car Doctor, I guess that means you're going
0:21
to be a gearhead, right, You're really going to work on cars
0:23
your whole life. Because while everybody else was
0:25
going out and buying different things, I was so
0:27
excited. I saved my money to buy a battery charger.
0:30
There's something wrong with me, like, I was so excited.
0:33
Look, ma, look what I did. I put a battery
0:35
charger.
0:35
Welcome to the radio home of ron
0:37
Ananian, the Car Doctor. Since
0:40
nineteen ninety one, this is where car
0:42
owners the world overturned to for
0:44
their definitive opinion on automotive
0:46
repair. If your mechanics giving
0:48
you a busy signal, pick up the phone
0:51
and call in.
0:52
The garage doors are open, but
0:54
I am here to take your calls at eight five
0:56
five five six ninety nine.
0:57
Hundred and now he's an amazing
1:00
Here's a cremenous act.
1:01
Here's a startling act. The amazing,
1:03
the thrilling, the greatest, spectacular,
1:05
incredible, exciting, wonderful wirrel fame,
1:08
the most unusual novel action.
1:17
Running.
1:19
Wow. Sixty years since the Beatles
1:21
appeared. Huh, that's that's crazy, And
1:24
I remember it like yesterday. So what does that make me?
1:26
How can I remember sixty years ago when I'm only thirty
1:28
nine. I don't understand
1:31
that. We Uh, we had two
1:33
trucks in the shop this week that I thought were kind of
1:35
interesting. When it was a nineteen Ford
1:38
f two to fifty pick them up truck with about thirty five
1:40
thousand miles on it, and the other one was a twenty
1:42
twenty Ram twenty five hundred
1:44
diesel pickup truck with sixty
1:47
thousand miles on it, and they're both in for service.
1:50
The Ford owner wanted, you know,
1:54
at first, what I thought was a little bit extravagant.
1:57
You know, he wanted to go through all the drive line fluids
1:59
and change all these things that
2:02
I said, Gee, you know, how necessary is this? I
2:04
know how John drives the truck. He drives the truck easy.
2:07
He doesn't push it. He's not using it for
2:09
construction or retail. It's it's just like his daily
2:11
driver. And he doesn't drive it
2:13
every day. He's got other vehicles to drive, and
2:17
you know he's asking for differential fluids
2:19
and transfer case and you
2:21
know all these drive line fluids that, Yeah, if
2:23
you're using it for four wheel drive operation, plowing
2:26
construction, yeah, I get it, and I would I would
2:29
endorse that. But you know, I
2:31
don't know. I guess my reaction was wrong. You know,
2:33
it's because I used to have a harder
2:35
stance on fluids, and then I've softened, and then then I've
2:38
seen what these two vehicles represented to
2:40
me this week, and I'm back in that same
2:42
pool again of change everything.
2:44
It's all bad. The Ram
2:47
pickup had sixty thousand miles on
2:50
it.
2:50
Again.
2:51
The owner is an electrician, I
2:53
know him as well as I know John, and not
2:56
an abused vehicle, not driven hard, not
2:58
you know, used for anything other than just daily
3:00
transportation to get around. And
3:05
it was shocking. It really was both
3:07
trucks, thirty the f two fifty thirty
3:09
thousand miles, the rear end fluid, the gear oil
3:12
that came out of this truck. It was
3:14
smoked. I mean, there's no other way to say it.
3:16
It was discolored. It was thin. It was beat
3:18
up, wasn't watery, it hadn't
3:21
been you know, it's not like it was submerged in
3:23
a lake somewhere. But you could just tell this
3:25
fluid needed to be changed. It was time
3:28
the diesel pick up the twenty
3:31
twenty ram. Same thing, all
3:34
the fluids, and it made
3:36
me realize that, you know, we're
3:40
dealing with I don't
3:42
know, you know we are. Are we servicing
3:45
our vehicles enough? Are we looking at them
3:47
and going, well, it's you know, because I think and
3:49
I think I did, I think I did. I fell
3:51
into the trap. Hey, you know, it's only got thirty
3:53
thousand miles on it's only got fifty thousand miles on
3:55
it. Vehicles go to three hundred thousand miles today. Maybe
3:57
we don't need the service as much. It's
4:00
only it's a truck. It's heavy duty.
4:02
It doesn't need service, it doesn't need
4:04
fluids at this point. It's not working that hard.
4:07
Yeah, let me tell you, judging by the fluids, these
4:09
vehicles were working hard. You
4:11
know, they were desperately in need of fluid
4:13
and drive line services and you
4:16
know maintenance. The
4:19
RAM needed front breaks. It was time
4:21
to put front brakes on it, and you
4:25
know, I don't do this often, but I will admit that
4:27
there's a category where this happens. Where
4:30
Mike had asked me, he said, hey, Ron, can we avoid
4:32
putting front rotors on it? Because I'm doing front
4:34
breaks early. Now,
4:37
the theory of rotors is,
4:40
you know, there's a scuff on that new roador there's
4:42
a cross hatch finish on that new rotor, and
4:44
that cross hatch that that grainy
4:47
effect helps to break in. A new brake
4:49
pad helps to seat the pads, and
4:52
you can run into problems not doing
4:55
a rotor with breaks, doing what we call a pad
4:57
slap. You know, I got
4:59
it. Roadors were a fortune. The
5:01
brake pads themselves. Anybody want to guess how much
5:04
front brake pads out of Chrysler are for
5:06
a twenty twenty ram twenty five hundred diesel
5:08
and there's a lot of weight on a diesel pickup truck. Tom's
5:11
off by one hundred, three hundred and eighty
5:13
bucks for a set of brake pads. I
5:16
kind of almost fell over, you
5:18
know, four hundred dollars for brake pads. Now, they
5:21
were the most gorgeous brake pads I ever saw. Come out
5:23
of a come out of a cardboard box. I you
5:26
know, if I could, I would have run
5:28
off and married them. They were that good look and it was just you
5:30
know, like coly cow
5:33
and it was funny, right we
5:35
you know, we noticed we measured those brake pads
5:38
had to be twelve millimeters stick. They were a little
5:40
bit thicker than the average brake pad. And
5:42
is that because of the diesel? Is that because of you
5:45
know oe original equipment stuff. And
5:49
his roadors were absolutely spotless. And
5:51
that is one reason why I will do that,
5:53
where I will swap a brake pad on a
5:55
heavy truck if the roadors are
5:57
clean. And his roadors were absolutely
5:59
spotless. And I've noticed that for the
6:01
last fifty years of working on vehicles,
6:04
it seems like the trucks certain
6:06
ones, certain applications, or how
6:08
they're driven, if they're not out
6:10
in an abusive environment, it seems
6:13
like the rotors hold up longer and you
6:15
can get away with it. I think
6:17
it's a case by case basis. I don't say you can do
6:19
it on everything, but if you're
6:22
trying to save some money and
6:24
it's a work vehicle per se, and you
6:27
have no brake pulse. You can try
6:29
it as long as you have the understanding. Hey, if I
6:31
end up with if I end up with a shake, if I end
6:33
up where the brakes don't feel like they're
6:35
seating or breaking in as quickly as they should,
6:37
then you got to put rotors on it. But you
6:40
know, I guess the point of this open
6:43
becomes you've got to take a hard
6:45
look at your vehicle, whatever you're driving. You
6:48
know, most of what we did is
6:50
not recommended by manufacturer in either
6:52
case, because everything is lifetime fluid,
6:54
everything lasts forever. But
6:58
I noticed that they were very specific about
7:00
the fluid requirements. Chrysler
7:02
wanted seventy five eighty five synthetic
7:04
gear oil. They wanted a specific
7:07
fluid for the transfer case. Nothing
7:10
I found on the outside readily available
7:13
for the same way. Both of them required
7:16
a pose additive to the rear axle. The
7:19
brake pads I could have found on the outside,
7:21
but I wasn't convinced, and
7:25
the customer asked specifically for Chrysler
7:27
OWI, And I'm glad to oblige a
7:29
customer, and you know, give them what they want,
7:32
But just look at your vehicle.
7:35
Are you really ready for the road ahead. Are you really
7:37
ready for you know, whatever lies
7:39
beyond? Are you trying to get to that two hundred thousand
7:41
mile mark? And are you doing your maintenance? Are
7:43
you doing enough maintenance? And
7:45
both of these gentlemen, they're both I consider
7:48
them car guys. They're hot rodders, and we know
7:50
each other on that on that on that
7:52
scene, you know, it's
7:55
they're very in touch with their vehicles. And they were absolutely
7:57
spot on and what they required and what they asked.
8:01
We were all shocked, we really were.
8:03
And we saved samples of all the gear oil. And I guess
8:05
that's what I guess that's what car guys do, right,
8:08
you know, it's like proud, proud papas. Oh look
8:10
at the gar oil I took out of the rear end of your truck.
8:13
Wow, look at that. I've never seen anything that
8:15
dark and dirty since well, you
8:17
know, it's it's weird.
8:20
What you know, how men bond, right?
8:22
I just uh, But in any event, there we
8:24
were, so do some maintenance, take care of your vehicle.
8:27
Let's let's see
8:29
where can we go. Let's introduce John from Connecticut,
8:32
say hello, and then we're going to pull over and take a pause and we'll
8:34
bring them back. John, Welcome to the car doctors, sir. What
8:36
can we do to get you started today? Yes,
8:39
you're welcome. How can I help?
8:42
Well, first, I want to just tell you really quick that
8:45
I called you about a simplistic tractor. I think
8:47
there was about a year ago or more. And
8:49
what it was was the It
8:51
was the button. The button had worn
8:54
out on the electronic technicians, so we
8:56
just put a key start in there.
8:57
Okay.
8:58
What happens to the is a lot too.
9:00
I haven't seen it on the cars, although I do
9:02
notice. You know, one of the things
9:04
I notice on cars in the last
9:07
three years is certain
9:09
models after they hit the fifty thousand
9:11
mile mark. And I don't know why that's significant, but I just seem
9:13
to notice it. Around the mid that mid one hundred
9:15
thousand marker, I
9:18
noticed the buttons are starting to crack. And
9:21
you don't see it at first. I noticed it on
9:23
my wife's Explorer. Actually that's what made
9:25
me start looking at other cars. So
9:27
you know, if you're driving a push button vehicle, look at
9:29
your button closely, especially at night when the
9:32
lights are on and the button is lit up. You
9:34
know, you'll see a small stress crack in the button,
9:36
and you wonder, is that, you know, is at the beginning
9:38
of the end, you
9:40
know, But yeah, I could, I could believe it. I haven't seen
9:43
any buttons fail, but you know, you wonder,
9:45
you wonder what's going to happen when that button fails. How it's
9:48
going to drive people crazy? So but anyway, go
9:50
on with your question, sir.
9:52
I have a two thousand and seven Toyota
9:54
Yaris and it's got about it's
9:56
got two hundred and thirty two thousand ninit or so,
9:59
and it's been a really good car,
10:02
and it's probably time
10:04
for me to look for another vehicle on
10:07
only because the body is rusting, right,
10:09
you know, because I'm Connecticut and they
10:11
don't They just put that brine
10:14
on their central So yeah,
10:17
I guess there's a there's something that neutralizes
10:19
that, but they don't use it. Miss Date. I don't
10:21
know.
10:22
That's what I've heard, but who knows.
10:23
I don't, but I've
10:25
been I was thinking about a
10:28
a Corolla, which is very good,
10:30
but the CVT transmission
10:33
I'm not so sure about that. But
10:35
some people complain about some people say, well, it'll
10:38
last long enough, you know. And I
10:41
also was thinking about the Prius
10:44
uh, the pres Yes, that's a Prius
10:46
at a Prius Prime. And
10:51
is that battery that the the plug in
10:53
battery for the prime. Is that exposed to the elements.
10:57
You're talking about the one four,
11:00
the the plug in
11:03
part not to my knowledge. Now there
11:06
is there is some sort of protective casing
11:08
around it.
11:10
There is, Okay, yeah.
11:11
There should be. Yeah, I mean they can't expose it.
11:13
They can't expose it to you know, think about if they
11:15
exposed anything, uh, such
11:18
as you know, electrical such as that to the elements
11:20
to the road, to the road, and think
11:22
of the contamination that would endure over the
11:24
course of a few short years and what that would look like.
11:27
So, you know, not not, it
11:29
wouldn't It wouldn't look great. Hey, John, let
11:31
me pull over, take a pause. When I come back, we'll finish up, all
11:34
right, Stay put, I'm Ron and Aye in the car doctor. We'll be
11:36
back right after this. Don't go away,
11:40
you.
11:40
Have done what's
11:47
more fun than listening to Ron and Anie in the car
11:49
doctor and getting that car fixed?
11:51
Right A five five, five, six zero
11:53
nine nine zero zero. Give Ron a call
11:56
now back to Ron. Hey, welcome
11:58
back, John, let's come back to you on Connecticut.
12:01
So my question is, you know
12:03
you're looking at Toyotas. Are you considering anything
12:05
else in terms of a new car purchase.
12:09
No, it's just well maybe Honts, but I
12:12
think Honda has got to hand of get a little
12:14
bit sloppy. It seems like or something from what
12:16
I've heard, and Toyotas.
12:18
I always had Toyotas and I've had good luck with them.
12:20
Well, and then I would stay with Toyota's. You know, every car
12:22
has its problems, right, every every car company
12:25
has their achilles heel. And I
12:27
think, what we what we have failed? I know
12:30
I did until recently. What I
12:32
failed to realize is, and I see a lot
12:34
of people do this is there is a culture
12:36
to purchasing a vehicle, or there's a culture
12:39
within that company their attitude towards
12:41
resolving issues and resolving problems.
12:44
And I'm not saying one is better than the other, but
12:46
you know, it's you've got to find something that appeals
12:49
to you, that makes sense, that you you know, that will
12:51
that will work for you. You're it's a major investment
12:53
now, you know. I was saying to my wife
12:55
this morning, how expensive vehicles
12:58
have become and it's
13:00
no wonder that so many
13:02
people, unfortunately are in debt, and so many
13:04
people are hanging on the cars longer, and
13:07
so many people are driving older cars or
13:09
buying used cars because of the price of cars.
13:11
So this is a major decision in life when
13:14
you stop and look at it, what cars cost. That
13:16
being said, you know, I think Toyota
13:18
has a very good culture within it. Coyota
13:20
has a very good experience. Having purchased
13:22
two now in the family, having seen
13:25
two people go through three actually go through
13:27
the process myself included, I
13:29
can say that I think they've got a great process
13:31
and procedure, and I think they have good customer
13:33
service. Can they
13:35
disappoint you? You know what you're gonna
13:37
get to. You're gonna get to the just at a warranty
13:40
mark and something's going to go wrong and they're either
13:42
going to fix it or they're not. But all the car
13:44
companies are like that, you know. But
13:46
they have a good lead up to that, they have
13:48
a good experience, they have a good sales response,
13:51
and I think Toyota should be commended for that. And
13:53
this is from a guy who ten years ago when
13:55
they had all the unintended acceleration issues and everything
13:58
they had going on. I was critical
14:00
of them. I think they've recovered from that, and I think they've done
14:02
a very good job, you know. That being
14:04
said, Honda, I think Honda makes a
14:06
good product. You know, I can
14:08
tell you from the local dealers that are
14:11
around me. They have in I
14:13
got to say it like this, They've got an attitude problem
14:15
in terms of you know, Honda,
14:17
Honda, Honda. You can't criticize Honda
14:20
and admit their faults. They can't, but
14:23
they're there just the same. But again, Honda's
14:25
you know, every car is not for everybody,
14:27
you know. I think what you've got to do is you're coming out
14:30
of a two thousand and seven Toyota
14:32
YR, as you said, very
14:35
very different car than today's technology.
14:37
The car is fifteen going on sixteen years old.
14:40
The technology is very different, and
14:42
you're going to go from a gas version to possibly
14:44
a hybrid version. I wouldn't fear the
14:46
CVET. I think the CVET has had
14:48
massive improvements over the years, and
14:51
to their credit, the majority of car companies
14:54
when they have if at sixty thousand
14:56
miles the trans fails for some odd reason,
14:59
the car companies today know the value of social
15:01
media and how quickly they can be condemned. And
15:04
I think they're standing up and all trying to
15:06
do the right thing quickly and recognize the defects
15:08
and the deficiencies if it exists. None
15:10
that I know of exists in the CVTs on
15:13
Toyota's at this moment. So that being
15:15
said, I would tell you to go drive the vehicle.
15:18
You know, don't make a decision about what to buy
15:20
until you drive something. You may sit in the hybrid
15:23
Prius and go, yeah, this isn't for me, or
15:25
you may sit in there go wow, this is the best thing since
15:27
chocolate cake. You know, you don't
15:29
know, you know, And I would always
15:32
go I always like to do my first road test
15:34
at dusk. I like to go,
15:37
oh, you know, you try to make my appointment
15:39
three thirty four o'clock. We do the walk
15:41
around in the showroom, and then we're out on the road for thirty
15:43
quarter to five, just as the sun is going down. Because
15:46
for me, dusk is an interesting time to be driving.
15:48
There's the change from daylight to night time. You
15:51
know, if you're going to have difficulty seeing, it's going to
15:53
you know, if your eyes have to adjust. You're
15:55
in a strange vehicle, strange environment. I think
15:57
it's a good place to have social impact. It's
16:00
very easy to make a decision about buying a
16:02
car twelve o'clock on a Saturday afternoon
16:04
of the sun shining and the birds are singing. You
16:07
know, you want to know how that car is going to react and how you're
16:09
going to handle it in a
16:11
different environment, a darker environment,
16:13
a change of environment, because
16:16
again, fifteen years you're used
16:18
to you know, you could probably reach every button and control
16:20
in that yours with your eyes closed, right.
16:23
Oh yeah, yeah.
16:24
Now they've moved everything around. It's
16:26
like the Shell game. You know, where's the radio
16:29
knob, where's the heater control, where's the ignition switch?
16:31
All of it's changed, and
16:35
you know it's not easy to adapt
16:37
to the newer technology. So you've got to take some
16:39
time and go look at it. You know the other
16:41
thing that I would throw in the mix if you want to just take
16:44
a sample and you don't want to go look at Honda, go
16:46
drive a Ford, Go see what Ford
16:48
does. Go look at something, Go look at the new
16:50
escape. I like the new Escape. I think the new Escape
16:53
is a great vehicle. You know, the older
16:55
models were good. I think the newer models are great.
16:57
You know, I think there's a long line of of
17:00
good vehicle there. I would go look
17:02
and drive. Let's see over at Chevy.
17:04
Just for giggles, go drive a Chevy Equinox.
17:07
I think they've come a long way, all right.
17:10
I would do that just so that you could say you did,
17:13
because you don't want to have you know, you don't want to
17:15
second guess yourself and have buyer's remorse, had
17:17
and drive anything. I just drove a Toyota,
17:19
and you'll probably come back to that, but at
17:22
least it'll make you feel better because when you see the price
17:24
tag of both of those vehicles, you
17:26
know, thirty to fifty grand, depending upon what you
17:28
buy, you're going to go.
17:28
Well.
17:29
I know I made the right choice because I looked at everything
17:31
right, and it's you got
17:33
to keep this in mind. Then I'll leave it here for you.
17:36
John. It's like dating. Don't fall
17:38
in love on the first date. Don't fall in love with the first
17:40
car you drive, because you
17:42
know you may find something else later
17:44
on. You've got to go back and look at least twice.
17:47
In my opinion, and you've got to
17:49
listen to what the and look at what the dealership
17:51
says, and how do they represent themselves,
17:53
how do they present it, how do they present the financing
17:56
options? You know, ask about extended
17:58
warranty, and take a
18:00
look at the service department. Try and take a sneak
18:02
peek when they're not looking. How clean is
18:04
the place, how organized is the place? Is
18:06
that where you want to trust your automotive repairs
18:09
in that particular dealership, that particular brand
18:11
of car. A lot to look at, a lot to consider.
18:13
Good luck, I'm running any of the car doctor.
18:16
We'll be back right after this. Don't go away,
18:41
Hey, welcome back. Let's try something
18:44
different. Let's go to Tim and Illinois,
18:46
but we're going to go in the shop with AutoZone
18:49
at the same time. Tim, Welcome,
18:51
sir. I think I know how I want to handle this question because
18:53
you kind of lead into what I wanted to talk about in the
18:55
shop today courtesy of AutoZone.
18:57
So how can I help you today? Go ahead?
19:00
I have a two thousand and five
19:02
Nissan Centrispec five
19:05
seer. It has a
19:09
It had a rear shock that
19:12
was leaking oil. I was noticing
19:14
some oil by the rear wheel,
19:17
and I thought I could just replace
19:19
the shock strut combination
19:22
with a quick strut. So
19:25
I pulled the old strut out
19:28
and I went to put a new one in. And
19:31
it's nowhere close. I mean, I can pry
19:33
around, I can do things and get it
19:36
where the hole
19:38
at the bottom of the shock. There's
19:40
two bolts that hold it in at the top,
19:43
and then there's a long bolt
19:45
that goes through the shock at the bottom.
19:47
Right, I can't get that within an
19:49
inch of the hole where it's supposed
19:51
to be.
19:52
How do you do you have the other side unbolted?
19:55
No? No, is
19:57
it a beam, rear axle, or an independent
19:59
reaction.
20:01
It's a beam.
20:02
It's a beam. You may have to disconnect
20:04
the other side. How do you how do you have the vehicle
20:07
support it up in the air? Off the off
20:09
the pinch weld of the of the body correct? Yeah,
20:13
okay, and obviously you've got the tire
20:15
off. Did you measure the old strut
20:17
versus the new strut.
20:20
I laid them side by side. They look
20:22
identical.
20:23
Well if they measured, If they measure the same,
20:26
it came out. Brother, It's got to go in all
20:29
right. It's you know, I hate I hate this. I hate
20:31
to say it so basic like that, you're either
20:33
you're not seeing it right the point of angle
20:35
of attack. But if it came out, it's
20:37
got to go in. If you told me it was, you
20:39
know, longer than I think, we've got a reason
20:42
to go and say, hey, maybe you've got the wrong strut
20:45
all right, but I don't think so. If they
20:47
if you physically measure them point to
20:49
point, it might be just
20:51
the angle of how you're trying to put it
20:54
in. Do you recall the direction
20:56
or the the the angle of deflection on
20:58
how you pulled it out? Can you replicate that?
21:01
Yes?
21:02
And you still can't get you still can't get
21:04
it to come in.
21:06
No, I can't get it to come in
21:08
there. And and maybe it is
21:11
that I have to take both sides off
21:13
and then try
21:16
it from from that point
21:18
of view.
21:18
Right, Although I will say, if you got it out, how
21:21
easy was it to get out? Did it just come right out
21:23
with no interference?
21:25
Yeah? It came out with no interference
21:27
and nothing. You know, it
21:29
wasn't like something slam doing
21:31
I took.
21:32
It out or anything. It just right?
21:35
Why do I hit it and it popped out.
21:37
So let's do this. Let's make a science project
21:39
out of it. If you take the other side out,
21:43
note exactly how you take it out. If
21:45
it came out that way, it's got to go back in that
21:47
way, agreed. Yeah,
21:50
okay, so let's make it simple like
21:52
that. Let me tell you a struts story too, and
21:54
just just be mildly aware of this. Where did you get these
21:56
struts from? Can you tell me?
22:00
Yeah?
22:01
Rock Otto?
22:02
Okay, yeah, rock Otto's fine? You
22:04
know it? Is it a name brand?
22:09
No, it's one of their brands.
22:11
Okay, And I'll tell you what that's okay.
22:14
I you know, I was going to tell you all
22:16
about we had we had an five
22:19
camera in the shop a couple of weeks ago and
22:21
we were doing a suspension overhaul. I'm
22:24
very fussy lately on suspension,
22:26
and that's where I was going with this, and I wanted to share this
22:28
with you and everybody else that I've
22:31
seen the name brand stuff get
22:34
to be very harsh in
22:36
the last couple of years. I'm not sure why, but all
22:38
the name brand struts and shocks that we see out
22:40
there, I find they ride
22:42
too hard and I'm not sure
22:45
if and I'm a little bit frustrated with these
22:47
companies because I've called up to talk to people
22:49
and everybody says, well, you know it meets
22:51
and matches OWE specification. Yeah,
22:53
I don't think so. We did a set of
22:55
front struts in a FOURD escape
22:57
a couple of months back that road so
23:00
badly I had to pull them out and switch
23:03
to a different brand completely. And this is when I discovered
23:06
this. I went from using them on Roshock
23:09
and we put in doural Ass struts,
23:11
and I did the same thing with this five came.
23:13
I put in doorless struts, and I found they
23:16
rode better, they handled better. And
23:18
I've got this theory that these private
23:20
label struts are built
23:23
to a different standard, that they're not trying
23:25
to get such
23:28
an exact harsh environment. I don't know how to
23:30
explain it, really, it just seems like they
23:32
ride better, as if they're not
23:34
over engineered, over complicated. So
23:38
you could be right in your Rock autos. I
23:40
was writing my dooral ast all
23:42
right, and I found
23:44
that the doorless struts rode really well.
23:48
Part of the reason I went with the Rock Auto
23:50
was the car
23:54
is a CenTra sers
23:56
BAC five, right, and they
23:58
had a particular
24:01
model. Let's said it was specifically
24:03
for the Seer SPAC
24:05
five. And what I
24:08
was finding and from
24:10
all the local auto parts
24:12
houses was it theirs
24:15
were the same for all centers,
24:17
and that that was a
24:20
big part of why I chose what I
24:22
chose.
24:23
Did you happen to did you happen to check AutoZone out
24:25
of curiosity?
24:27
Yes?
24:27
I did. They only had dura last
24:30
right.
24:30
Did they say it was specific for the model or did
24:32
they cover did they just have blanket
24:34
coverage?
24:35
There was general for for
24:37
all models.
24:38
Okay, all right, So
24:41
and you found that online or you talked to somebody
24:43
in the store.
24:45
No, I went online.
24:47
All right, at that point you may want
24:49
to talk to somebody in the store. And then what's
24:51
different about it? Is it the physical dimension
24:55
or is it just the ride in the handling?
24:58
I would guess the right in the handling,
25:00
because everything with the car is dimensionally
25:04
the same as the standard CenTra.
25:07
Right.
25:07
I would think a sport
25:09
model.
25:09
With the six speed manual on the
25:12
bigger engine.
25:13
Right.
25:13
Right. Okay, I would tell
25:15
you to, you know, go ahead
25:18
and pull the other side, but I would measure
25:20
this. I wouldn't do this by eye. If
25:22
you're off by a quarter of an inch, that could be
25:24
the reason you're not getting it to go back in, because
25:26
in my mind, if it came out, it's got to go in. Brother.
25:29
There's there's no reason why it wouldn't.
25:32
So you know, and let's
25:35
let's attack it from me. You're very welcome,
25:37
Good luck to you. Let me know what happened. If you have any more problems,
25:39
you know where to find me. Tim all right, ye,
25:42
thank you, you're very welcome. And for everybody else out
25:44
there, for my guys in the field, take a look
25:46
at the AutoZone dural ass line of shocks and struts
25:49
and you'll find more at atozone pro dot
25:51
com. I'm ronning any in the car doctor, I'll be back
25:53
right after this. Welcome
26:08
back, run any of the car doctor. Let's wander
26:11
over to Arizona. Talk to Tom. Tom,
26:14
welcome, what's going on with three buipless saber? How can
26:16
I help you?
26:16
Sir?
26:18
Hi?
26:18
Thanks? Have a break noise
26:21
in the rear after a break
26:23
job and intermitt
26:26
it and it seems to happen
26:29
going very slow driving into my
26:31
driveway right
26:33
before I stop. It's it's almost like
26:36
the sound you hear on an airplanes when they break on.
26:38
The runway that grave
26:41
kind of sound.
26:43
Yeah, and when I back up, it
26:45
makes it. But it doesn't do it all the time. It
26:47
doesn't do it.
26:49
Driving speeds, kind.
26:50
Of blow speeds.
26:53
And I took it back after a couple thousand
26:55
miles because it did it from the beginning, after
26:57
the break job, when they put new rotors
26:59
and paths and they
27:01
said, oh, it looks fine. The pads look good,
27:04
the pins look greased, no
27:07
problem.
27:07
This is this is good.
27:09
This is an O three less saber rear
27:12
four wheel disc car. Yes,
27:15
okay, rear breaks. It's
27:18
I'm gonna say it's an It's either either
27:21
in the compound of the brake pad itself,
27:24
or perhaps there is a shim,
27:27
you know, the caliper, the guide shim
27:29
for the brake pad that they're not seeing is
27:31
rubbing and they have to look really
27:33
close to the point that
27:36
they're not going to catch it all the time, those
27:38
little shims. Is it a is
27:41
it a can you say if it's a
27:43
chalkboard, a piece of chalk on a chalkboard
27:46
kind of a sunds Is it a low level scrape
27:48
at times? Or is it is
27:50
it purely grinding like grit.
27:54
It's more like grinding, but it's
27:56
not that loud, and it doesn't
27:58
happen all the time.
27:59
Right if you least the break, does it go away?
28:05
Yeah?
28:06
Well, if it goes away at that instant,
28:08
I could still be a shim because the shim could
28:10
be slightly mispositioned. Have
28:13
they have they taken the pads
28:16
in the caliber back off to look for anything rubbing?
28:20
No?
28:20
I think that's their next step. Are these guys your regular
28:22
mechanic.
28:25
It's a break that's
28:26
a.
28:28
Chain break shop, So I
28:30
think it's a two step conversation. I think it's
28:33
have you had any problem with your brand
28:35
of pads before? Listen? Breaks
28:37
are a very near and dear subject
28:39
to a lot of mechanics. You know, they'll they'll and
28:42
I think we tend to guard our our
28:45
brands as closely as the identity of
28:47
our children, if you know what I'm saying, because we don't want to let
28:49
any trade secrets when we're talking amongst
28:51
ourselves as mechanics, you
28:53
know, unless we specifically ask some guys.
28:55
Some guys believe in cheap pads. Some guys believe
28:57
in spending big money. I'm kind of
28:59
middle of the road. I'm happy with the brake pads. I'll tell
29:01
you I use. We use power stop pads and Dura
29:04
rotors all day long and
29:06
you know, great stuff, great
29:09
stuff. They work well. We also
29:11
use the dural Aast line of brake pads
29:13
for Moto Zone. They work well all day
29:16
long, no problems, right, you
29:19
know. I find that I find
29:21
that the line of break parts
29:23
that guys are using, well,
29:26
they'll know my point is what's
29:28
working and what's not right.
29:30
They know that, yeah, we've had this
29:33
problem with this set of pads or that set of
29:35
pads. So if they're saying
29:37
that they don't see anything and have
29:39
they heard the noise, no,
29:42
okay, then a they've got to hear the noise.
29:45
But you know, they've got to do something for
29:47
you at the very least possibly pull
29:49
them apart. Is something rubbing, If something's
29:51
not rubbing, then I think that they've got
29:53
it. They're obligated to, you know, swap
29:55
in another set of pads to see if it's a pad noise
29:57
issue.
29:58
All right, I do want.
30:00
To do that test. If I do
30:02
take my foot off and it stops,
30:05
what does that mean?
30:06
Well, I thought you said you do take your foot off and it's a stop.
30:09
Well, I think so, but I need to go. I'm
30:13
coming to stop.
30:14
Well, if you take your if you take your foot
30:16
off and it stops, then we
30:18
know it's an application of the break, and I'd
30:20
be inclined to think it's more break
30:23
pad. However,
30:25
you know the break shim or the guide.
30:28
The guide could be not the guide, but
30:30
the shim itself that holds
30:32
it to the bracket could be moving on the bracket
30:34
as well. Let me ask you
30:37
this question. If you can catch
30:39
this in a moment of noise, if you step
30:41
harder on the break, does
30:43
it go away?
30:46
Well, my car would stop, Well.
30:48
It would stop, it would it
30:50
would stop. But in the in the
30:52
application, in that moment, does it change
30:54
the pitch? The point I'm trying to get at
30:56
is is it is it sensitive
30:59
to the the amount of load
31:01
you're putting on the brake pedal to how loud
31:03
or how quiet and diminishing
31:06
does the pad become. You've got to play with that a little
31:08
bit.
31:09
You know that it's usually it's
31:11
usually happening at one or two miles per
31:13
hour speed. It's like, right.
31:15
Before I stop, then I'm gonna
31:17
say it's in the pad, and I'm gonna
31:19
say it's it's just it's just that moment of
31:21
speed. You could try deglazing
31:23
the brakes. Do you know how to deglaze?
31:26
You mean, drive real fast and slam.
31:28
On the no no, no, find a find
31:30
a big empty parking lot, you
31:32
know, and just
31:35
in reverse, do you
31:38
know, six seven, eight, ten miles
31:40
an hour in reverse and pop the brake
31:42
real hard. What you're trying to
31:45
do is scuff the brake pad in the opposite
31:47
direction. And what
31:50
you will do is you will scuff off you
31:52
know, it's like it's like rubbing a piece of wood against
31:54
the grain. You're gonna you're gonna
31:56
scuff off a surface. And
31:58
if if they're glaze, if they're right,
32:01
if they've got some sort of streak
32:04
set into them, as far as how they've broken in,
32:06
you're now going to break that pattern and start to
32:08
break them in and repolish them all over again.
32:12
Okay, but doing the reverse, you're saying
32:14
right.
32:15
In reverse because you want to go opposite how
32:17
do you normally drive going forward?
32:19
Right?
32:20
Yep?
32:21
Okay, so you want to go opposite of that, your
32:23
noise happens pulling into the driveway or out of.
32:25
The driveway, both
32:28
more both, Okay, Okay,
32:32
then.
32:32
Let's let's let's just try a deglazing. But
32:34
if that doesn't work, if the noise wasn't there
32:36
before the break job, it's on the break
32:38
shop to make you happy. And
32:41
you got to explain, You got to explain that to them.
32:43
Let them keep the car for a day and drive it.
32:46
They can't reproduce the noise they said they
32:49
drove it fine. Then a
32:51
lot of times.
32:53
As a shop owner, as a shop
32:55
owner and and somebody
32:57
dealing with customers all day long, I'm
33:00
gonna tell you they're obligated to redo the job. They're
33:02
obligated to put on another set of pads. They're obligated
33:05
to look at the shims. They're obligated to verify that
33:07
it's nothing they did on the chance
33:09
that it's just a coincidence that had happened right after
33:11
the job. What's
33:14
gonna what's gonna build? What what's gonna build
33:16
customer trust? Sooner or later? Redoing
33:18
the job? Right, you gotta go back and
33:20
talk to him, Tom, and you gotta you gotta
33:22
see what they say and kind of work it from there.
33:24
Call me back, tell me what they say. We're all kind of curious,
33:27
and we'll go from there. At that moment, I'm running
33:29
Indy in the car. Doctor. We're back right after this. Welcome
33:44
back. Let's uh. I want to go back over that last
33:46
call from Tom. It sounded like Tom went
33:49
to a chain break shop,
33:51
right, that was that that did his breaks? And
33:54
I want to talk a little bit about you know, AutoZone
33:56
and dural list in this conversation. So
33:59
they didn't use AutoZone a dual list. I'm not implicating
34:02
them in any any way, shape or form. I'm
34:04
just saying whatever brand that that
34:06
that brake shop used, they'll
34:08
know if they have a problem. They'll know if you know,
34:11
we've had issues with whatever breake number pad,
34:13
part number pad he put on that on that set
34:15
of brakes. And any shop,
34:18
never mind any break shop, but any shop worth
34:20
its salt has a warranty, has a guarantee
34:22
they can fall back on, and I think they're obligated
34:25
to fall back on that and say, hey, we
34:27
did this if we put
34:29
a set of dural list on something, as
34:31
we have dural ass breaks and
34:34
we've had a problem, which you know, one
34:36
percent of the time, there's there, there could be
34:38
right, manufacturing defects, something. All
34:41
right, you go back to AutoZone. It's not a
34:43
problem. It's it's bang,
34:45
zoom out the door. Here's the next set of pads. Because
34:47
they know that they've got to make you happy, so you can
34:49
make your customer happy. So for all my guys out
34:51
there in the field, check out AutoZone pro dot
34:54
com. And that's the point I want to make. I'm on any
34:56
in the car doctor till the next time. Good
34:58
mechanics aren't expensive, priceless.
35:00
See you
35:10
Sh
Podchaser is the ultimate destination for podcast data, search, and discovery. Learn More