0:00

Ron An Aian, my wife wants a newer car.

0:02

John.

0:03

This is where I would stop the conversation because

0:06

you know my wife wants a newer car. Why

0:08

are we talking about this, Happy wife, Happy

0:10

life.

0:10

It's wrong. I gotta make it right.

0:15

Happy life, happy

0:19

line, the car Doctor.

0:21

But this is a brand new car. But I'm sorry the

0:23

winnows don't work. How many miles are on this Richard

0:25

twenty five hundred.

0:26

Okay, so it's time to call a Cadillact

0:29

dealer and say, listen, guys, I've got an intermittent

0:31

problem.

0:31

Welcome to the radio home of ron

0:33

An Aian, The Car Doctor. Since

0:36

nineteen ninety one, this is where car

0:38

owners the world overturned to for

0:40

their definitive opinion on automotive

0:42

repair. If your mechanics giving

0:44

you a busy signal, pick up the phone

0:47

and call in.

0:48

The garage doors.

0:49

Are open, but I am here to take your call at

0:51

eight five five five, nine hundred

0:54

and now heys

0:57

running. Hey, Welcome, welcome,

1:00

welcome, welcome, Panks stopped by the garage

1:02

today. We got a busy hour for

1:04

you've done around the bottom of the hour. Harash Gobin

1:07

from Launch is gonna stop five, we're gonna have another scan

1:09

tool conversation with them, talk a little bit about aidos

1:12

and some of the things they're doing as far as ados

1:14

and then EVS electric vehicles and

1:17

some of the improvements they're making there. They've come out with

1:19

a recent kit that allows

1:21

scan tool functionality to test EV batteries.

1:24

So we're going to talk a little bit about what Launch is doing over

1:26

there, and I don't know other

1:28

things going on this hour. We've we've got some

1:30

calls lined up for you. I want to talk a little bit about the shop

1:33

and take you in the shop over at autozonepro

1:36

dot com. We had a subrew

1:38

this week, which, you know, a twenty twelve

1:40

subrew that needed exhaust and it's exhaust

1:43

is a little tedious. I find there's

1:45

just an awful lot of parts that have to be ordered,

1:47

especially on a suberrew. It seems like they gobble

1:50

up parts left, right and sideways. And

1:53

it required exhaust front to back. There

1:55

was you know, this was a

1:58

twenty twelve outback and the front

2:00

exhaust the catalytic converter with the heat shield

2:03

on it that always comes loose and rattles

2:05

and sounds terrible. It didn't disappoint on

2:07

this car. It was doing the same thing. The cat was still

2:09

functioning, just the heat shield was loose

2:12

and you know, rattling and being obnoxious.

2:14

So we're able to tighten that up for the customer. We've

2:17

got a method where we wrap some hose clamps around

2:19

some critical spots we've identified, and

2:21

we got rid of the rattler, probably

2:24

ninety percent of it, but then the rest of the exhaust needed

2:26

to be replaced. Nothing seems nothing,

2:28

it seems survives North Jersey

2:30

winters. And I'm sure if you're in some part of the country

2:32

where there's salt and snow and the

2:35

chemicals used to get rid of one and

2:37

then the other, your vehicle's.

2:39

In the same condition. So you know from what I come.

2:42

You know, there's nothing better than

2:44

the AutoZone pro dot com website when it comes

2:46

to looking up exhaust. You can get up there, you can look

2:48

at you know, bring up the illustration

2:51

of the exhaust system front to

2:53

back and just tag the numbers and order them right

2:55

online. Just just makes it so easy.

2:58

And you know, tip of the hat to the guy over at

3:00

AutoZone. They do a great job. And the

3:02

AutoZone Pro dot com website. Sure, say save

3:04

this a lot of time. We'll tell you a little

3:06

bit about some drama in the shop. You

3:09

know, something you don't like to have

3:12

to deal with, but it happens.

3:13

Right.

3:13

We had a twenty sixteen Honda V six

3:16

in for a timing belt this week and we've

3:18

been using the We use the Asian

3:21

AI s A n A'sen timing

3:23

belt kits and they work well. They've you know, in geez,

3:26

forty years, I don't think I had I

3:28

had one do what it did to me this week. And

3:32

you know, the nice thing about the kits is they come complete.

3:34

You're buying a water pump, attention or the

3:37

idler pulley, you know, whatever

3:40

components you need to do the job. Timing belt obviously,

3:42

and it's a complete kit and it you

3:45

know, they're usually great. I

3:47

guess every once in a while you're gonna have something

3:49

go cock eyed, and this job sure did.

3:52

So.

3:52

It was getting late in the day.

3:53

It was around four o'clock and I was I

3:55

was car was scheduled to go in the morning and had to

3:58

be ready for nine o'clock the following day. And

4:00

I was finishing it up, and you know, I

4:03

just started to pour coolant into the radiator,

4:06

and I hear trickle

4:08

trickle, trickle trickle. I

4:10

hear coolant coming out the other end, Like, uh, oh,

4:13

what happened? And I real

4:15

quick, you know, lifted it and looked

4:17

and saw and yeah, there's coolant coming

4:19

out from under the time and cover. You

4:22

ever see a mechanic take an engine apart, which

4:25

you know, normally a couple of hours in about twenty

4:27

minutes, I just like, what happened,

4:30

you know, like why it's it's just always

4:32

like clockwork. They never seemed to

4:34

be a problem, and this this time, this time,

4:36

you know, I think it's Dandy's fault. Danny came over, said you almost

4:38

done? I said yeah, I said it's I said, these jobs

4:41

are pretty much running the mill. Isn't that how Apollo

4:43

thirteen had its problem?

4:45

You know?

4:45

I kept thinking about that all afternoon, the rest

4:47

of the afternoon. So, uh, you know, quarter

4:50

after four I found this out, and by five

4:52

o'clock I had the engine stripped out and found

4:55

what I didn't want to know. It turns

4:57

out that the water

4:59

pot and if you ever look at the water pump on the V

5:01

six hondas It's just a little rope

5:03

O ring style gasket.

5:06

It had caught on a sharp edge

5:08

of the casting. It they didn't manufacture

5:10

it right and it caught

5:13

on the sharp edge and it had actually cut

5:15

through the O ring. Was it

5:18

was strange. Right as we mounted

5:20

the water pump to the block. At

5:22

first I thought the O ring had worked

5:24

its way out of the groove and

5:27

by tightening it we crushed it. But that wasn't

5:29

the case. I was able to pick at

5:31

a piece of the casting that

5:34

hadn't been smoothed properly during the manufacturing

5:36

process, and I could

5:38

see that it was It had a sharp corner to

5:41

it. It's kind of strange, you

5:43

almost like the casting was unfinished or finished

5:45

improperly, and it caught the O ring. And as the

5:47

O ring was crushed against

5:50

the pump in the while it was in the groove,

5:52

it split the O ring. The O ring just split

5:55

right right in two. And

5:57

so naturally now as I'm putting it together, you

6:00

know, it just it just

6:02

leaked. You know, not a fun time,

6:05

right, And and that's part of the drama

6:07

that goes on behind the scenes in a repair shop. That's

6:09

the things you don't see and

6:11

it's frustrating, you know, just

6:14

when you think you've seen

6:16

everything and you know what to look for in every job or

6:19

a job that you've done a hundred times,

6:21

as they say, you find a new way to have

6:23

a problem, or the problem finds a new

6:25

way to have you. And you

6:27

know, in the end it worked out. We were able to, you

6:29

know, I was able to, you know, we had another gasket

6:31

in stock, and we were able to you

6:34

know, put it back together and get it out

6:36

the door on time. I left late that night

6:38

because I just wanted to double check and be sure. It was

6:40

about seven thirty before I almost eight

6:42

o'clock before I you know, closed

6:44

the doors for the day that day. That was Thursday,

6:47

just past week, and you

6:50

know, just just it happens,

6:52

right, I mean, it's it's unfortunate,

6:54

and I think it's a statement on the

6:57

quality of parts or the lack of quality

6:59

on the parts. You have to look at everything, and

7:02

I can't help but say and

7:04

think, because it's been on my mind the

7:06

last couple of months, that it's

7:08

it's either lack of quality

7:11

parts or lack of parts altogether

7:13

that.

7:14

Is going to slowly undo the industry. It's

7:17

going to be a problem. It's gonna be a problem for everybody.

7:19

You know, We're we're seeing a big,

7:24

a big change up in the

7:26

way. Parts aren't available in a

7:28

plentiful supply as they once were. It's

7:31

it's changed a lot. Just in the

7:33

last couple of years. I

7:35

would say in the last two years, parts have gotten

7:37

scarcer. So it's it's it's an issue,

7:39

and it's it's one that I'm not sure how the industry

7:42

is going to deal with it if it can, you

7:44

know, if it can, if it can overcome it.

7:46

It seems like we're still struggling post

7:49

pandemic now dealing with

7:51

things. And I think also

7:53

the other thing that's putting up against it is

7:55

because I've seen I've seen how business

7:57

has fallen off in the last four or five

8:00

months. You know, a lot of guys

8:02

are complaining and I'm hearing I'm

8:04

hearing things that I haven't heard on in a couple

8:06

of years. And it seems, you

8:09

know, you've fixed all the cars you're going to fix,

8:11

you've bought the new cars you're going to buy, and

8:14

now you're just driving the car until the wheels fall

8:16

off. And it's not necessarily

8:19

like there's a lot of money

8:21

out there right now. It seems like everybody's

8:23

struggling, which is kind of interesting. I

8:27

see things that I don't normally

8:29

see. We had someone in the shop the other

8:31

day. She wheezed the car into the parking lot.

8:34

Literally the tires were on

8:36

their last legs. The right rear tire

8:38

had failed. It was it

8:41

was just bald. It wasn't even down to the tread

8:43

bar. It wasn't even you know, like it had.

8:46

This tire had minutes it

8:48

came in that it came in. By

8:51

the time I got out to look at it, the

8:53

tire was on the ground flat and you could see

8:55

the split in the side of the tire where

8:58

the where the sidewalk meets the tread itself.

9:00

And you know, this is somebody we've never seen before. She

9:03

just came in looking for help, and we tried to do what we could

9:05

for but you could see that she was literally

9:08

driving around on four ball tires

9:10

on a fairly new car. It was a twenty one

9:12

or twenty two Honda Pilot. And

9:14

I asked her, I said why, and she said, well, I just

9:17

you know, we're tight on money right now. And

9:19

I said, but you're driving an unsafe vehicle, you

9:21

know, when I see people doing that, When I see

9:25

vehicles that are unsafe that shouldn't be on the road

9:27

and they are. When I see

9:30

parts that are normally like clockwork

9:32

perfect, you just bolt them in and away you go,

9:34

And now I have to look at that again

9:36

and make sure that that doesn't happen again. When

9:39

I find problems with ordering basic

9:41

everyday parts. When I find cars that require,

9:44

you know, seatbelts, for the airbag light not to

9:47

come on that in order for them to be safe and past

9:49

state inspection and those parts are gone, those

9:51

are all signs of change. Those are all signs

9:53

of you know, something's evolving,

9:56

and I don't think it's necessarily evolving in a

9:58

good way. So you know, more things

10:00

we'll be aware of and things we're gonna watch for you. I'm

10:02

Ron an eighty in the car doctor. The number here is eight five five

10:05

five six zero nine nine zero zero. We're back

10:07

right after this.

10:17

Whether it's a little red Corvette or you

10:20

go, you've come to the right place to get that

10:22

car fixed. We're on an eighty in the car Doctor.

10:25

Eight five five five six zero nine

10:27

nine zero zero. Now back to

10:29

Ron.

10:30

And we're back.

10:30

Welcome back listeners, Ron An eighty in the Car Doctor. By

10:32

the way, the phone number to get in is eight five to five five

10:35

six zero nine nine zero zero. Remember that eight

10:37

five five five six zero nine nine

10:39

zero zero. It is the Car Doctor's twenty four to seven

10:41

phone number. And you can give

10:44

us a call. If we're not live on the air, and

10:46

you know in your time zone, whatever, you can call

10:48

eight five five five six zero nine nine zero zero,

10:51

leave a message an executive producer,

10:53

chief cook and bottle washer Tom Ray. We'll call

10:55

you back and get you in for the next live broadcast. Let's

10:57

go over to Bob and Elmira, New York. Bob, Welcome

10:59

to the Car Doctor, sir. How can I help?

11:01

Hey, Ron? So, I have a

11:04

twenty fifteen taoticamer XSC

11:07

and it has a tire monitoring system

11:10

where I can see the pressure on the dashboard

11:13

on each of the tires. Normally

11:15

it works fine, but this past winter

11:18

I had problems where the system would not

11:20

show me the individual tire pressure wouldn't

11:23

show me any problems on the dashboard either. No

11:25

indicators of yellow lights

11:28

are similar. But one

11:30

day I was driving home and

11:32

I saw you light, come on, tell me the

11:35

tire pressure monitoring system was faulty

11:38

and everything you know? It was up yellow on my dashboard.

11:41

So I pulled codes on it. I have a scan

11:43

tool. I pulled the codes and I got

11:45

A U zero zero seven

11:48

to three A U zero

11:50

one four zero, A

11:53

B one five zero A and

11:55

A B one three two four all

11:58

in history. They weren't active codes. Those

12:00

are just before codes I pulled in history.

12:02

I don't know if they're related or not. But

12:05

I'm trying to figure out where do I go from

12:07

here to try to troubleshoot this because now it's

12:09

working fine.

12:10

Right? Are are they the

12:12

original tire.

12:13

Pressure sensors in this nine year old Toyota

12:15

Bob?

12:16

I believe they are ron.

12:18

Okay, So then my next

12:20

comment would be, or next question would be,

12:22

did you notice it more in cold

12:24

weather? In extreme cold

12:27

and as the weather got warmer it seemed to get

12:30

less frequent.

12:31

I think that's what it is. Since we're now getting

12:33

into the forties and fifties, I

12:35

think it is temperature related, right. I

12:38

think when it was really cold in the teens

12:40

the low twenties is when I was seeing

12:43

the slowness. Even when it did

12:45

work, it took longer to

12:47

display the pressures. Now it's coming

12:49

up instantaneously.

12:50

Okay, I you know, I always

12:52

as a first step, So the next time you go

12:55

out to purchase tires, Bob, put four

12:57

sensors in the car. Might have to put five sensors

12:59

in the car. This might be five censor car.

13:01

There might be.

13:02

You know, toyotas tend to put sensors

13:04

in the spare, so you want to check that. I've

13:07

given up trying to come up with the year making model

13:09

where it is and it isn't. So I just tell everybody

13:11

just just check the tire, Just check the spare. If it's

13:14

a full sized spare, look at the stem.

13:16

Chances are it's going to be it's going to have a tire

13:18

pressure sensor in it. So you always want to make sure that.

13:20

But something nine years old, you

13:23

know, you start to notice in cold weather

13:25

that's when the battery is taxed because all it is,

13:27

it's just a little lithium

13:30

battery. It's not this huge uh,

13:32

you know, it's not a lot of technology there, and

13:34

it would not be uncommon for them to be starting

13:37

to fail, especially in cooler weather first

13:39

signs first problem issues. So next

13:42

time you put tires on it, you know, consider replacing

13:45

the tire pressure sensors and just.

13:47

Get over it that way. You know.

13:49

Keep in mind too that using

13:51

your scan tool, you will not be able

13:53

to see and I'm assuming here your

13:56

scan tool. Will it get into the tire pressure monitoring

13:58

system? Can you go in and look at the registered

14:00

IDs and things like that?

14:01

Have you tried so you can't?

14:03

Okay?

14:04

Uh, you know if you can do that, but you probably

14:06

can't measure battery strength.

14:08

I will see that when I look at mine.

14:10

I have a I don't have here.

14:13

It's not wanted to your company. That

14:15

is battery voltage

14:17

coming up on this way. I just I can see the

14:20

individual registration codes

14:22

for each each of the right.

14:24

I don't think you'll see battery voltage via

14:27

scan tool in that year vehicle, So

14:29

you need to you know, now you need to go out and buy

14:31

another tool, bob, uh something

14:34

something that just reads the tire pressure

14:37

sensor voltage is uh, you know, a tire

14:39

pressure tool, which they're out there. I mean they're cheap

14:41

enough too, but you know, I can also

14:43

tell you that for the amount of times you're

14:45

gonna you're gonna change them or you know, have to look

14:47

at it. You know,

14:50

just just just just put sensors in it. But my

14:52

guess would be that if the next time it

14:54

happens, you know, you notice

14:56

it's extreme cold weather, chances are it's

14:59

it's you know, it's sensors too. I

15:01

mean, you could take the sensors out of the you know, we could

15:03

go through the pain of taking the sensors, dismount the tire,

15:05

take the sensor out, put it in the freezer,

15:08

and you know, cool it down and then

15:10

notice, do we still get a reading out of it? But we're

15:12

kind of going the extreme way around the barn to make

15:15

the point.

15:16

Yeah, for a nine year old part, I think it makes more

15:18

sense just because tires are coming up

15:20

for replacement anyway, I'll just do

15:22

it at the same time. So the question

15:24

I had as a follow up is can I put

15:27

the scan toll on while the car is running next

15:29

time this happens, or sure I only be doing

15:31

the scan toll on with me.

15:33

Now you can unless your scan

15:35

tool, as long as your scan tool doesn't

15:37

issue or flash a warning. And this is not

15:40

just TPMs, this is this is anything.

15:43

You know, if you notice whenever you log

15:45

into or I'll say it like this, when we log into

15:47

vehicles via scan tool,

15:49

it will say vehicle must be running or vehicle

15:52

cannot be running. Vehicle can be running or

15:54

off. It will tell us either way depending upon

15:56

what system we're getting into.

15:58

You know, for the.

15:59

Most part, what you're trying to do

16:01

at your level, you can get

16:03

in vehicle on as long as the skin tool

16:05

doesn't warn you otherwise, and you can look

16:08

at your data stream and you know, look to

16:10

see what you can see, and you're

16:12

you're not going to have an issue.

16:13

You're not going to make code, You're not going to make lights

16:15

go off. You'r yeah, you might.

16:16

You might trip lights, but that's because the tool is

16:19

accessing information on the on

16:21

the network and it's

16:23

going to cause those lights. And then once you

16:25

disconnect the tool, the lights will go away anyway.

16:28

But you know, follow your tools guidelines whatever

16:30

your tool says. But chances are you're fine.

16:33

You know what you're going to find is now

16:35

let me ask you this question. Can you retire pressure

16:37

will your tool will your tool report

16:40

tire pressure?

16:41

Yes?

16:42

Okay, so and does your tools

16:44

tire pressure that it reports.

16:46

Does it match what you physically have with

16:49

a gauge at the tire?

16:51

It does? Okay, they're accurate. Okay,

16:53

the reporting of the scan tool and my tire

16:55

pressure.

16:56

With Okay, But yeah, you can.

16:59

You can connect to while the vehicle's running, as

17:01

long as you're as long as the scan tool manufacturer

17:03

doesn't disallow it, you'll be fine.

17:06

And then you know, you may want to consider

17:08

is that a rubber stem TPMs

17:11

sensor or is it a metal stem?

17:13

Should be a rubber I believe it is rubber.

17:15

Yeah, he's a rubber, you.

17:16

Know because by now the nine year olds metal

17:19

ones, and you know, just to mention that

17:21

for everybody else's benefit, is

17:23

the metal stem TPMs

17:26

sensors by now have corroded so badly

17:28

that they're leaking, So they're probably the source of

17:30

that. Gee, I have this mysterious tire leak that I

17:32

get every once in a while, and I get a warning light. Do

17:34

you ever get a warning light, Bob? Do

17:36

you ever get in the car in a cold morning and see the yellow

17:39

TPMs warning light on the dashboard?

17:41

Has that ever come on?

17:42

I do not know, But when I've actually

17:44

checked the pressure itself, when

17:47

the system was offline not

17:49

reporting pressure,

17:52

it was fine. So I'm pretty good at

17:54

maintaining the pressure of the tires, so it

17:57

hasn't been a low pressure issue, got it.

18:00

But yeah, that's what I would do.

18:01

I would, I would, you know, replace

18:03

the censors is a good starting point.

18:05

Check the spare and I bet

18:07

you'll be okay and you can go from there. All right, sir,

18:11

You're very welcome. Bob. I'm on a eding in the Car Doctor.

18:13

We're back right after this. I'm going.

18:43

Welcome back listeners want a naming the car Doctor.

18:45

Our next guest is no stranger

18:47

to the Car Doctor. We're always excited to have him

18:49

back, as well as all the folks from Launch

18:51

Launch Scam Tools Haresh Gob and he's been here before,

18:54

he'll be here again and it's always a pleasure,

18:56

sir, Welcome back, Koresh.

18:57

How are you today, Ron.

18:59

I'm here well, thank you for having me once again. How

19:01

are you doing?

19:02

But we're great, you know what.

19:03

We have great days, great weeks, and we get the fixed

19:05

cars every day, so things are doing

19:08

well.

19:09

Right, Yeah, I hear you.

19:11

I want to talk at the end of this conversation.

19:13

I want to get into electric vehicles, and everybody

19:15

out there just went electric vehicles and scan tools.

19:17

Yeah, but I want to talk a little bit about scan tools in the

19:19

beginning.

19:20

You know, I want to do it. Let's do a quick review scan

19:23

tools.

19:23

Let's let's talk basics, right,

19:26

you know, what are they?

19:27

What?

19:27

What's the purpose of a scan tool as we

19:30

know it up to this point in time.

19:34

Absolutely, Well, we llt'stig a little history

19:36

lesson. And you remember

19:39

in the nineteen seventies and eighties, I believe

19:41

there is the advent of the can CAN

19:44

network on vehicles, right, and

19:47

those were the early networks that housed

19:50

engine computer or transition computer and maybe

19:53

ABS module. So it's not as

19:55

complicated as they are today. So

19:57

at that time, with the advent of the

20:00

after the carburetor days and when cars

20:02

went to we're coming towards fuel injection, the

20:05

OBED, the OBED port came

20:07

out and manufacturers all started to

20:09

implement an OBED port. So in

20:11

the beginning, there were there was no standardization.

20:14

There was many different like connectors

20:16

and many different ports. Everyone was kind of doing their

20:18

own thing in terms of the manufacturers. As

20:21

we as the time went on, it

20:24

was standardized to a sixteen pin obed port.

20:27

So scan tools, a scan tool can

20:29

be a simple device that plugs in a

20:31

handheld device that plugs into that port and

20:34

basically identifies some information from

20:36

the vehicles can network such as trouble

20:38

codes or any

20:41

kind of data, and

20:44

that would be a simple device, a simple scan tool

20:46

device. Now and today in most

20:48

shops across America have something called

20:50

an bidirectional scan tool,

20:53

and this would they're mostly aftermarket

20:55

brands such as ourselves and

20:57

many other different brands out there. But

21:00

a bi directional scan tool is a little

21:03

more capable of than that handheld

21:05

DIY tool. So the bi directional

21:07

scan tool is going to be able to

21:09

send information also receive information

21:12

back. So there are some functions

21:14

that are called special functions that they would be able

21:16

to maybe change the parameters

21:18

of the lights, how long the lights stay on after

21:20

you close the door. That would be considered a bi

21:23

directional function. So

21:26

with that said, the more

21:28

advanced scan tools such as the

21:30

birectional tools that we're referring to, are

21:34

in most shops. Most master technicians

21:36

and most technicians that they cannot survive

21:38

in a shop environment working on various

21:41

makes and models of vehicles

21:43

without a bi directional scan tool. That bi

21:46

directional scan tool is fully capable of identifying

21:49

and the faults with

21:51

very relevant information such as

21:53

live data, graphing, topology

21:56

functions. Some of the

21:58

scan tools even have the DABASE informatics

22:01

resources that's linked up when

22:03

you cross reference with the OEM

22:05

databases in terms of

22:07

specifications of what that vehicle needs to be at,

22:09

where it needs to be at, and how need to see runnymore.

22:11

So, suffice it to say, a

22:13

scan tool is that interface, right,

22:16

It's I want to talk to this car,

22:18

and this is the device that's going to do it. It's going to

22:20

go in, it's going to query

22:22

all the computers, all the modules that are

22:24

on the data bus, and

22:27

it's going to come back to me with information a

22:29

good clean bill of health or you know,

22:31

we're going to look at it in topology.

22:33

Which launch does.

22:34

Right. You guys display If there's thirty

22:36

eight computers in the vehicle, you guys will display

22:38

them all on a screen and they'll

22:40

change color. You know, the healthy ones

22:42

are green, the ones that have codes might be read

22:45

or yellow, and so on and so forth.

22:47

It's an interface.

22:49

Absolutely, because it's very imperative

22:51

and it's very critical that's a technician that's

22:53

working on your vehicle knows

22:57

in a jiffy what your vehicle

22:59

is equiped with, how many different modules, what type

23:01

of technology, So that way they're able

23:04

to plan their path of diagnostics

23:06

to the particular complaint that the car came in

23:08

for and identified that

23:10

their issue accurately and

23:13

concisely, and you know, get on the

23:15

road to repairing it.

23:16

You used a word before graphing.

23:20

What what do you mean by I mean? I know what you

23:22

mean, but I want you to explain to the listeners what

23:24

we know graphings a term.

23:26

What does graphing mean?

23:27

What's the value of graphing versus

23:30

looking at a digital number. Let's

23:32

say I'm working on a vehicle I'm looking at

23:35

I'm looking at a throttle position

23:37

sensor that works on a zero to five volt

23:39

scale, and as I accelerate, I'll

23:41

see that I'll see that digital number

23:43

change from zero point two point

23:46

three point four and count all the way up to five volts

23:48

if I'm going wide open acceleration.

23:50

What's the difference between looking at it as a digital

23:53

number versus graphing? Is is there an

23:55

advantage to graphing a value.

23:58

Absolutely run only to doctor

24:00

can ask such a relevant question. You're

24:02

putting me on the chopping block here, but I'll

24:05

try to answer it to the best, say cand So

24:10

let's let's take another one more history

24:12

of lesson back ten

24:15

to fifteen years ago. If the car

24:17

had an issue that the

24:20

technicians that were working on the car mostly

24:22

had the diagnostic

24:25

trouble code, the code the DTC

24:27

fault to go off. And what was happening

24:29

is, in the past, there was a lot

24:31

of parts swapping going on. So let's talk

24:33

about that TPS illustration you

24:36

escaped. So let's say that there was a TPS

24:38

code. The pathway to kind

24:41

of addressing that in the past would have been, Hey,

24:43

let's call up our local parts guy and let's

24:45

get another TPS ensor and throw them in here, and

24:48

you know, send the customer on the way. So

24:50

what started to happen is and you

24:52

brought up you I'll bring up I'll point

24:54

out you brought up a very good key where their voltage

24:57

that TPS sensor is

25:00

could have an intermittent fault that

25:02

it couldnot have that it's not

25:04

necessarily to feel the center. It could

25:06

have been an electrical issue, right

25:09

so that's the value of graphics, live

25:11

data and graphs. They offer more real

25:13

time insights into what's happening

25:16

with the vehicle. That aids in the diagnostics.

25:20

If a voltage signal is dropping out, the

25:23

scan tool is going to catch it and display

25:25

it so that our eye can see. You know, one

25:27

of the things people don't realize is the human eye

25:29

can only interpret so many

25:32

pieces of data per second, whereas

25:35

a scan tool is much faster. And

25:37

I've proven this, and I've seen this proven

25:39

time and time again. You'll take you'll

25:42

take cases with a voltage

25:44

measurement with a digital vaultometer, the best

25:46

in the world, and it won't catch the glitch.

25:49

But if you put a scan tool on

25:51

that and watch it, you'll see

25:53

the glitch. By looking at the graph, you'll

25:55

see the signal drop out because the scan

25:57

tool is faster than your eye,

26:00

absolutely and that catches it.

26:02

So you know, if we're going to graph, I

26:04

get it, and we want to graph. We want to look at

26:06

values that way. So is

26:09

the physical size of a scan tool

26:12

a good indicator of its ability to graph

26:14

and do all the other functions? You know, do we want

26:16

to buy a small scan tool, A big scan tool. How

26:19

do we determine it? What are we looking for?

26:21

Yeah, yeah, it does matter because

26:24

I'll refer back to our launch X

26:27

FOURT thirty one professional scan

26:29

tool line. The

26:31

flagship tool at the top of that

26:33

mountain on our line, our

26:36

flagship scan tool is the Throttle three and that

26:38

has a thirteen point three inch screen. So

26:41

that would be like, you know, a

26:43

paradise in terms of like viewing

26:46

the information for the technician on the screen, so

26:49

they'll be able to look at the graph a

26:51

lot more accurately and just

26:53

just be a little more comfortable in the analysis.

26:56

At the same time, you wouldn't want to graph.

26:58

There are little handheld tools

27:01

with smaller discreen smaller display

27:03

screens out there that maybe they

27:06

propagate that they're there, that scan

27:08

tour, that tool has ability to graph,

27:10

but I would advise against

27:12

that because you know, you won't be

27:14

able to find the right analysis on a smaller,

27:16

smaller screen. It doesn't have

27:18

to be a thirteen point three inch screen. We have

27:21

other scan tools on our lines in

27:23

our diagnostic line that is about

27:25

six as seven inches and that also would suffice.

27:28

But suffice it to say that

27:31

the scan tool we're looking for it's

27:33

not so much the physical size, right, We're

27:35

looking for memory and processor

27:38

speed and capability as well, right.

27:41

Yes, absolutely, recuring

27:44

back to our Launch Throttle three, our flagship tool

27:47

for example, that has a memory that's of

27:49

a goliath, that's two hundred and fifty six gigabytes

27:51

of storage and eight gigabytes of memory.

27:54

That's more than enough to be efficient,

27:56

you know, in connecting to the equal and accurately

27:59

pulling out the day for a data

28:01

analysis and live graph graphing.

28:03

Well, because graphing with a tool with less memory

28:06

or slower memory or slower processor

28:08

may not be as effective as graphing with a tool

28:10

that's got top of the line memory and top

28:13

of the line processor. Yep, I get it,

28:15

Hey, hare Esh, you know I want to pull

28:17

over and take a pause. When we come back, I want to talk

28:19

about electric vehicles in the marketplace

28:22

and how the need for scan tool was

28:24

created as a result, and I want

28:27

to talk a little bit about launching their first to market

28:29

EV scan tool capability. So sit tight, I'm

28:32

ronning Indian in the Card Doctor or we're here with Harsh

28:34

Cobn of Launch Lunch Diagnostics.

28:36

We'll both be back, right after this, don't go away

28:48

running back Ron an Indian, the card doctor.

28:49

I'm here with Harash Gobin who's giving

28:51

us as time today.

28:52

We appreciated Harrash Launch scan

28:54

tools talking about you know, scan tools

28:56

and doing a little bit of a deeper dive than we

28:58

normally do. We hould away for the pause.

29:01

You know, I mentioned that EV's

29:04

in the marketplace electric vehicles. There's

29:06

now a demand and a necessity for a

29:09

a an electric vehicle scan tool, and

29:12

Launch is first to market

29:14

with this capability, and

29:17

I wanted to talk a little bit about it.

29:18

I don't want to go into.

29:19

You know, I know, Harash, that you've got you

29:21

you've developed some

29:23

tools, bench testing tools where the batteries

29:26

out of the vehicle and we're going to test those

29:28

components on the bench. I

29:30

want to talk about there's an EV add

29:32

on kit that you have that you've

29:34

developed, and I want to talk a little bit aout what it took to develop

29:36

that and that works specifically with the

29:39

Launch scan tools for on the

29:41

vehicle diagnostics. Am I saying that

29:43

right? Right?

29:44

Is that a fair explanation?

29:46

Absolutely? Absolutely? It's

29:49

uh we're referring it in the product,

29:51

referring to the product as an

29:53

EV add on kit for the

29:56

diagnostics cancel, the launch diagnostics

29:58

cantol.

29:58

Right, and and that kit

30:02

as as an interface allows

30:04

the technician to do what

30:06

what sort of testing or what things can he look at

30:09

with that add on kit.

30:10

What's there to look at in an EV?

30:11

You would think it's just a giant battery in a

30:13

computer, right, correct.

30:16

But there's a lot of important information on

30:19

the EV that the ad ont

30:21

kit's going to be able to give the technician. So

30:23

they're going to be able to identify battery

30:25

pack information such as how

30:27

many battery packs or modules are in that vehicle,

30:31

the state of charge of the battery packs, the state

30:33

of health of the battery packs, the temperature which

30:35

is very important, single cell voltage

30:37

readings and on the temperature of each

30:39

cells, so very very critical

30:42

information to see if you have a faulty

30:44

battery, which could be like a hazard.

30:46

Right, this is EV technology,

30:48

is new technology, so yeah,

30:51

very relevant information for the technician.

30:52

And shot, I mean they had to

30:55

the powers that be at Launched, yourself and Harlan

30:57

and you know, you guys all sat down and talked about this.

31:00

You know, it had to be a major cash

31:03

commitment, right, I mean to develop. This isn't

31:05

something that had just come up with overnight to be able

31:07

to work on evs. How long has this

31:09

program been in effect? And you know, where

31:11

do you see it going? Is it is it growing? Is it

31:13

going to expand you think as the demand for

31:15

EV's goes up?

31:18

Absolutely, you know wonder philosophies

31:20

here at launches were very ambitious

31:22

and forward progressing in terms of we

31:25

are ultimately committed

31:27

to the car entusis the automotive aftermarket,

31:29

the independent shops across America. So

31:31

with that said, our R and D campaigns

31:33

are they usually they start pretty

31:37

pretty well

31:39

in then in advance. So yeah, we've been divulging

31:42

into this area because we see

31:45

that evs are

31:47

being driven across

31:49

America. There's a lot of different OEM manufacturers

31:52

that are offering new models in their in their

31:55

people lines now. So we felt

31:57

it was really important.

31:58

This this ev diagnosed the kit in our

32:00

last minute and a half harrash. This

32:03

is a standalone kit or does this work with an

32:06

existing launch scan tool?

32:08

So it's a standalone kit that the technician

32:11

or the shop purchases and invest

32:13

in, and it can be it

32:15

can be paired with their Launch X fort

32:17

thirty wins scan tool. Anyone of to launch X

32:19

for thirty win scancel, gotcha.

32:21

So it's it's not necessarily a

32:23

complete scan tool.

32:24

It's it's it's it's it's a it's cables and

32:26

adapters to yeah, to interface

32:28

with EVAs.

32:30

Yeah, it's a kit with non standard

32:33

battery pack connectors, jupper cables. And

32:35

I'm sixteen ten of OBIDI diagnostics.

32:37

And then I guess, I guess as the ev

32:39

changes, is the batteries change, as the electrical

32:42

demands change, we can change the cables,

32:44

we can change the kit, we can update software in the scan

32:46

tool, and we're good to go.

32:48

Correct. Yeah, And we're very We're

32:50

on the We're always like

32:53

looking at the market in terms of what what the OEMs

32:55

are doing, and you know, if they're changing ports,

32:57

and you know, we always repivot

32:59

and offer that.

33:00

Yeah.

33:00

Well yeah, Launch

33:03

has a great history of that, brother, So yeah, I get

33:05

it one hundred percent. Hey, listen, our time, our

33:07

time is dwindling away. Where can the listeners go get

33:10

more information?

33:12

Absolutely, listeners can get more information

33:14

on our website www

33:17

dot launch tech USA dot com and you

33:19

can navigate to the product section. You'll find

33:21

all the information for the scan tools and

33:23

the ev products and any other products

33:26

that are interest to the

33:28

technicians and car enthusiasts.

33:30

Perfect as always, Harash, A real pleasure. I'm

33:32

running Nady in the Car doctor, just reminding me we'll

33:34

be back right after this.

33:35

Don't go away. Welcome

33:46

back, run An eating in the car doctor.

33:48

I want on once again thank Harash Gobin from

33:50

Launch launch tech USA dot com for stop

33:52

them buy I'm interesting right, They've developed

33:55

an add on to existing scan

33:57

tools so they can already have the capability to

34:00

on electric vehicles. It shows the demand. And uh,

34:02

you know one thing I've learned in order repair

34:05

all these years is there's always another

34:07

tool to buy. You know, you're

34:10

you're never going to stop buying tools as long as you're

34:12

in it. And I guess, I guess Harrash

34:14

is just proving that fact now with scan tool add

34:16

ons for electric vehicles and the testings

34:18

that you have to do to a battery. And that's good,

34:21

right, because we want to be we want to be ready for,

34:24

you know, whatever comes our way. It seems

34:26

like it's in always evolving doorway.

34:30

You know that you're always trying to pass through to get

34:32

to the other side, and even the basics, right, I

34:34

can't tell you. For some reason, in

34:37

the last seven months, I've bought a couple of wrench

34:39

sets. You would think I've got every thirteen millimeter

34:42

metric set, fifteen millimeter rench

34:44

set, et cetera.

34:45

But you know, they keep

34:47

coming out.

34:48

With different styles, different flexibility,

34:50

different lengths, and you're just we're

34:52

just always expanding and always evolving. There's

34:55

never a shortage of tools that you're going to need to

34:57

buy. As cars continue to evolve, and whether

34:59

it's electronics like what they're doing

35:02

with like what Launch is doing with electric vehicles,

35:04

or what they're doing with hand tools, there's

35:06

always.

35:07

Something else to buy. Hey, it's been a great

35:09

hour. I want to thank you for stopping buying.

35:10

I want to remind you till the next time I'm mominating in

35:12

the car doctor, the mechanics aren't expensive,

35:15

they're priceless.

35:16

See