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The Car Dr Interviews Haresh Gobin, Launch Tech USA Scan Tools

The Car Dr Interviews Haresh Gobin, Launch Tech USA Scan Tools

Released Monday, 25th March 2024
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The Car Dr Interviews Haresh Gobin, Launch Tech USA Scan Tools

The Car Dr Interviews Haresh Gobin, Launch Tech USA Scan Tools

The Car Dr Interviews Haresh Gobin, Launch Tech USA Scan Tools

The Car Dr Interviews Haresh Gobin, Launch Tech USA Scan Tools

Monday, 25th March 2024
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Episode Transcript

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0:09

Welcome back.

0:10

Listeners want a naming of the car doctor. Our next guest

0:12

is no stranger to the car Doctor. We're always

0:15

excited to have him back, as well as all

0:17

the folks from Launch to launch scan tools. Haresh

0:19

Gobin. He's been here before, he'll be here again and

0:21

it's always a pleasure. Sir, Welcome back, Koresh. How

0:23

are you today, Ron?

0:26

I'm doing well. Thank you for having me once again. How

0:28

are you doing?

0:28

We're great. You know what. We have great days,

0:31

great weeks, and we get the fixed cars every day, so

0:33

things are doing well.

0:35

Right, Yeah, I hear you.

0:37

I want to talk at the end of this conversation.

0:39

I want to get into electric vehicles. And everybody

0:42

out there just went electric vehicles and scan tools.

0:44

Yeah, but I want to talk a little bit about scan tools in the

0:46

beginning, you know, I want to do it. Let's do a quick review

0:49

scan tools. Let's let's talk

0:51

basics, right, you know, what

0:53

are they? What? What's the purpose of a scan

0:55

tool as we know it up to this point

0:58

in time.

1:00

Absolutely. Well, let's let's stick a little history

1:03

lessons, and you remember

1:06

in the nineteen seventies and eighties, I believe

1:08

there is the advent of the can can

1:10

network on vehicles, right, and

1:13

that those were the early networks that housed

1:16

engine computer or transition computer and maybe

1:19

ABS module was not as

1:21

complicated as they are today. So

1:24

at that time, with the advent of the

1:26

after the carburetor days and when cars

1:29

went to we're coming towards fuel injection, the

1:31

OBD the OBED port came

1:34

out and manufacturers all started to implement

1:36

an OBD port. So in the beginning,

1:38

there were there was no standardization. There was

1:40

many different like connectors

1:43

and many different ports. Everyone was kind of doing their

1:45

own thing in terms of the manufacturers. As

1:48

week as the time went on, it

1:50

was standardized to a sixteen pin OBED port.

1:53

So scan tools, a scan tool can

1:56

be a simple device that plugs in a

1:58

handheld device that plugs into that poor and

2:00

basically identifies some information from

2:03

the vehicles can network such as trouble

2:05

codes or any

2:07

kind of data. And

2:10

that would be a simple device, a simple scan tool

2:12

device. Now and today into most

2:14

shops across America have something called an

2:17

bidirectional scan tool, and this

2:19

would they're mostly aftermarket

2:21

brands such as ourselves and

2:24

many other different brands out there, but

2:27

a bi directional scan tool is a little

2:29

more capable than that handheld

2:31

DIY tool. So the bi directional

2:33

scan tool is going to be able to

2:35

send information also receive information

2:38

back. So there are some functions

2:40

that are called special functions that they would be able

2:43

to maybe change the parameters

2:45

of the lights, how long the lights stay on after

2:47

you close the door. That would be considered a bi

2:49

directional function. So

2:52

with that said, the more

2:54

advanced scan tools, such as the

2:56

birectional tools that we're referring to, are

3:00

in most shops, most master technicians

3:02

and most technicians today, they cannot survive

3:05

in a shop environment working on various

3:07

makes and models of vehicles

3:10

without a bi directional scandal. That bi

3:12

directional scan tool is fully capable of identifying

3:15

and the faults with

3:17

very relevant information such as

3:19

live data, graphing, topology

3:23

functions. Some of the scantools

3:25

even have database informatics resources

3:28

that's linked up in cross reference

3:30

with the OEM databases

3:33

in terms of specifications of what that vehicle needs

3:35

to be at, where it needs to be at, and how it needs to be running.

3:38

So suffice it to say, a

3:40

scan tool is that interface right, it's

3:43

it's I want to talk to this car, and

3:45

this is the device it's going to do it. It's going to go

3:47

in, it's going to query all

3:49

the computers, all the modules that are on the

3:52

data bus, and it's going to come

3:54

back to me with information, a good clean

3:56

bill of health or you know, we're going to look

3:58

at it in topology, which launch

4:00

does, right. You guys display If there's

4:02

thirty eight computers in the vehicle, you guys will display

4:05

them all on a screen and they'll

4:07

change color. You know, the healthy ones are

4:09

green, the ones that have codes might be read

4:11

or yellow, and so on and so forth. It's

4:14

an interface.

4:15

Absolutely, because it's very imperative

4:18

and it's very critical. That's a technician that's

4:20

working on your vehicle knows

4:23

in a jiffy what your vehicle

4:26

is equipped with, how many different modules, what type

4:28

of technology, So that way they're able

4:30

to plan their path of diagnostics

4:32

to the particular complaint that the car came in

4:34

for and identify that their

4:37

issue accurately and

4:39

concisely, and you know, get on the

4:41

road to repairing it.

4:42

You use the word before graphing.

4:46

What do you mean by I mean? I know what you

4:48

mean, but I want you to explain to the listeners what

4:51

we know graphing as a term. What does graphing

4:53

mean? What's the value of graphing versus

4:56

looking at a digital number. Let's

4:58

say I'm working on a vehicle on I'm looking at

5:01

I'm looking at a throttle position

5:03

sensor that works on a zero to five volt

5:06

scale, and as I accelerate, I'll

5:08

see that I'll see that digital number

5:10

change from zero point two point

5:12

three point four and count all the way up to five vaults

5:14

if I'm going wide open acceleration. What's

5:17

the difference between looking at as a digital number

5:19

versus graphing. Is there an advantage

5:22

to graphing of value?

5:24

Absolutely? Run Only the car doctor

5:27

can ask such a relevant question. You're

5:29

putting me on the chopping block here, but I'll

5:31

try to answer it to the best say can. Okay,

5:35

So let's take

5:37

another one more history of that's in bad

5:41

ten to fifteen years ago. If

5:43

the car had an issue that the

5:46

technicians that were working on the car mostly

5:48

had the diagnostic

5:51

trouble code, the code the DTC

5:53

fault to go off, and what was happening

5:56

is in the past there was a

5:58

lot of parts swapping going on. Let us

6:00

talk about that TPS illustration

6:02

you escaped. So let's say that there was a

6:04

TPS code. The pathway

6:07

to kind of addressing that in the past would

6:09

have been, Hey, let's call up our local parts

6:11

guy and let's get another TPS ensor and throw them

6:13

in here and you know, send the customer on the way.

6:16

So what started to happen is and

6:18

you brought up you I'll bring up I'll

6:20

point out you brought up a very good key where they're voltage.

6:24

That TPS sensor could

6:27

have an intermittent fault that it couldnt

6:29

have that it's not necessarily the

6:31

feel the sensor could have been an

6:33

electrical issue, right. So

6:35

that's the value of graphics, live

6:38

data and graphs. They offer more real

6:40

time insights into what's happening

6:42

with the vehicle that aids in the diagnostics.

6:47

If a voltage signals dropping out, the

6:49

scan tool is going to catch it and display

6:52

it so that our I can see. You know, one

6:54

of the things people don't realize is the human eye

6:56

can only interpret so many

6:59

pieces of data a per second, whereas

7:02

a scan tool is much faster. And

7:04

I've proven this, and I've seen this proven

7:06

time and time again. You'll you'll take you'll

7:08

take cases with a voltage

7:10

measurement with a digital voltometer, the best

7:12

in the world, and it won't catch the glitch.

7:15

But if you put a scan tool on

7:17

that and watch it, you'll see

7:19

the glitch. By looking at the graph, you'll

7:21

see the signal drop out because the scan

7:24

tool is faster than your eye and

7:26

absolutely and that catches it.

7:29

So you know, if we're going to graph, I

7:31

get it, and we want to graph. We want to look

7:33

at values that way. So is

7:35

the physical size of a scan tool

7:38

a good init indicator of its ability to graph

7:40

and do all the other functions? You know, do we want

7:42

to buy a small scan tool a big scan tool? How

7:46

do we determine it? What are we looking for?

7:48

Yeah? Yeah, it does matter because

7:51

I'll refer back to our launch x

7:53

four thirty one professional scan

7:55

tool line, the

7:58

flagship tool at the top of that mountain

8:01

on our line, our flagship

8:03

scan tools the Throttle three, and that has a thirteen

8:05

point three inch screen. So

8:07

that would be like, you know, a

8:10

paradise in terms of like viewing

8:13

the information for the technician on the screen, so

8:15

they'll be able to look at that those the graph

8:18

a lot more accurately and just

8:20

just be a little more comfortable in the analysis.

8:23

At the same time, you wouldn't want to graph.

8:25

There are little handheld tools

8:27

with smaller discin smaller display

8:29

screens out there that that maybe they

8:32

propagate that they're that scan

8:34

tour or that tool has ability to graph,

8:36

But I would advise against

8:39

that because you know you won't be

8:41

able to find the right analysis on a smaller,

8:43

smaller screen. It doesn't have

8:45

to be a thirteen point three inch screen. We have

8:47

other scan tools in our lines, in

8:49

our diagnostic line that is about

8:52

six or seven inches, and that also would suffice.

8:54

But suffice it to say that

8:57

the scan tool we're looking for, it's

8:59

not so much to physical size, right, We're

9:02

looking for memory and processor

9:05

speed and capability as well.

9:06

Right, Yes, absolutely,

9:10

refering back to our launch Throttle three, our flagship

9:12

tool for example, that has a memory

9:15

that's of a goliath, that's two hundred and fifty

9:17

six gigabytes of storage and eight gigabytes

9:19

of memory. That's more than enough

9:22

to be efficient, you know, in connecting

9:24

to the equal and accurately pulling out

9:26

the data for a data analysis

9:28

and live graph graphing.

9:30

Well because graphing with a tool with less memory

9:32

or slower memory or slower processor may

9:35

not be as effective as graphing with a tool that's

9:37

got top of the line memory and top of the

9:39

line processor. Yep, I get it, Hey,

9:41

hare Esh, Yeah, you know, I want to pull over

9:43

and take a pause. When we come back, I want to talk

9:45

about electric vehicles in the marketplace

9:48

and how the need for scan tool was

9:51

created as a result, and I want

9:53

to talk a little bit about launching their first to market

9:56

EV scan tool capability. So sit tight.

9:58

I'm running ending in the card doctor or we're here

10:00

with Harsh Cobn of Launch Lunch

10:02

Diagnostics. We'll both be back right after this. Don't

10:04

go away

10:14

run the back rodin Indian cardoctor. I'm here with Haresh

10:16

Gobin, who's giving us a time today.

10:18

We appreciated Harash Launch scan

10:20

tools, talking about you know, scan tools

10:22

and doing a little bit of a deeper dive than we normally

10:25

do. When we pulled away for the pause, you

10:27

know, I mentioned that EV's

10:30

in the marketplace electric vehicles. There

10:32

is now a demand and a necessity for an

10:35

electric vehicle scan tool, and

10:38

Launch is first to market

10:40

with this capability, and

10:43

I wanted to talk a little bit about it. I don't want to go into you

10:45

know, I know, Harash, that you've got you

10:47

you've developed some

10:50

tools, bench testing tools where the batteries

10:52

out of the vehicle and we're going to test those

10:54

components on the bench. I

10:56

want to talk about there's an EV add

10:58

on kit that you have that you've

11:00

developed, and I want to talk a little bit about what it took to develop

11:03

that and that worked specifically with the

11:05

launch scan tools for on the

11:07

vehicle diagnostics. Am I saying

11:09

that right?

11:10

Right?

11:10

Is that a fair explanation?

11:12

Absolutely? Absolutely, it's

11:15

uh, we're referring it the product,

11:17

referring to the product as an EV

11:20

add on kit for the diagnostics

11:23

cancel, the launch diagnostics cantol.

11:25

Right, and and that kit

11:28

as as an interface allows

11:30

the technician to do what

11:33

what sort of testing or what things can he look at

11:35

with that add on kit? What's there to look at in an EV.

11:37

You would think it's just a giant battery in

11:39

a computer, right.

11:41

Correct, But there's a lot of important

11:44

information on the EV that

11:47

the ad on kit's going to be able to give the technician.

11:49

So they're going to be able to identify battery

11:52

pack information such as how

11:54

many battery packs are modules are in that vehicle,

11:57

the state of charge of the battery packs, the

11:59

state of health of the battery packs, the temperature

12:01

which is very important single cell voltage

12:04

readings and on the temperature each

12:06

cells, so very very critical

12:08

information to see if you have a faulty

12:10

battery which can be like a hazard. Right,

12:13

this is EV technology, is a new technology,

12:16

so yeah, very relevant information

12:18

for the technician and shop.

12:20

I mean they had to the powers that be at Launch,

12:22

yourself and Harlan and you know, you guys all sat

12:24

down and talked about this. You know, it

12:27

had to be a major cash

12:29

commitment, right, I mean to develop this isn't

12:31

something you just come up with overnight to be able

12:33

to work on evs. How long has this

12:35

program been in effect? And you know where do

12:37

you see it going? Is it growing? Is it going

12:40

to expand you think as the demand for EV's

12:42

goes up.

12:44

Absolutely, you know, winner philosophies

12:46

here at Launches were very ambitious

12:48

and forward progressing in terms of we

12:51

are ultimately committed

12:53

to the card through this. The automotive aftermarket,

12:55

the independent shops across America, So

12:58

with that said, our R and D campaigns are

13:00

they usual, They start pretty

13:03

pretty well

13:05

and then I in advance. So yeah, we've been divulging

13:09

into this area because we see

13:11

that uh evs are

13:13

being driven across

13:15

America. There's a lot of different OEM manufacturers

13:18

that are offering new models in their in their

13:20

front in their equal lines now, so

13:23

we felt it was really important.

13:24

This this EV diagnostic kit in our

13:26

last minute and a half harrash. This

13:30

is a standalone kit? Or does this work with

13:32

an existing launch scan tool?

13:35

So it's a standalone kit that's the technician

13:37

or the shop purchases and invest

13:39

in, and it can be it

13:41

can be paired with their launch X four

13:43

thirty win scan tool. Anyone of to launch X

13:46

for thirty one scancel, gotcha.

13:47

So it's it's not necessarily a

13:49

complete scan tool. It's it's it's it's it's

13:51

a it's cables and adapters to YEA

13:54

to interface with evs.

13:56

Yeah, it's a kit with non

13:58

standard battery pack connector jumper cables.

14:01

And I'm sixteen ten OBIDI diagnostics.

14:03

And then I guess, I guess is the EV

14:05

changes is the batteries change as the electrical

14:08

demands change. We can change the cables,

14:10

we can change the kit, we can update software in the scan

14:12

tool, and we're good to go.

14:14

Correct. Yeah, and we're very We're

14:17

on the we're always

14:19

like linking at the market in terms of what what the OEMs

14:21

are doing, and you know, if they're changing ports,

14:23

and you know, we always repivot

14:25

and try to offer that.

14:26

Yeah. Well yeah,

14:29

Launch has a great history of that, brother, So yeah,

14:31

I get it one hundred percent. Hey, listen,

14:33

our time, Our time is dwindling away. Where can

14:35

the listeners go get more information?

14:38

Absolutely, listeners can get more information

14:40

on our website www

14:43

dot launch tech usa dot com and

14:45

you can navigate to the product section. You'll find

14:47

all the information for the scan tools and

14:49

the ev products and any other products

14:52

that are interest to

14:54

the technicians and car enthusiasts.

14:56

Perfect as always, harrash A real pleasure. I'm

14:58

on a nady in the car. Doctor.

15:14

It was a solemn manner

15:17

and a bagagrspared and there

15:19

was small colon normal sand

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