Companies are investing in design like never before. But it's worth nothing without a plan. Kristin Skinner, Head of Design Management at Capital One, chats with Lou about the core values of DesignOps and how these ideas are shaking up the traditional corporate structure for the better.

Let’s talk DesignOps. Join us this November at Rosenfeld Media’s first ever DesignOps Summit: http://rfld.me/2uZmSH3

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