Episode Transcript
Transcripts are displayed as originally observed. Some content, including advertisements may have changed.
Use Ctrl + F to search
0:00
You're listening to Ruthie's Table four in
0:02
partnership with Montclair. When
0:10
I started the River Cafe with Rose Gray in
0:13
nineteen eighty seven, I was told over and
0:15
over how cutthroat it would be.
0:17
Danny Meyer convinced me otherwise. Opening
0:20
Union Square Cafe and Gramercy
0:22
Tavern in New York more than thirty years ago,
0:24
he proved values matter. One
0:27
could not only treat staff
0:29
with respect they deserve, but make
0:31
customers happy, happier, as we
0:33
always say, when they leave than
0:36
when they arrived. What surprised
0:38
us all was that for his next act,
0:41
Danny launched Shakeshack in two thousand and
0:43
one, a hot dog stand in Madison
0:45
Park. The rest, as they say, is
0:48
history. Today, when I have a question
0:50
about fair policies for the people who work
0:52
with us, or how to think about expanding
0:55
or contracting the River Cafe, or
0:57
whether it be possible to do exchanges
0:59
with our best chefs, I called Danny.
1:02
My heart just melted right
1:05
back at you.
1:06
In so many ways. I turned
1:08
to you as my touchdown for taste.
1:10
There we are, and we're on well eighteenth
1:13
floor. The most incredible
1:15
view to be in New York is to be high.
1:18
People love Soho and they love Greenwich
1:20
Village. I want to get hot. I was going to say,
1:22
I want to get high when I come to New York. But
1:24
for me being high as the great
1:27
luxury. We're
1:32
here surrounded, of course, no surprise
1:34
by food. Amazing doughnuts,
1:37
would you calls?
1:39
Yes, from Daily Provisions.
1:41
From Daily Provisions. And we
1:44
have ice cream from Danny
1:47
Meyer's daughter, Hayley, and
1:50
she makes great food,
1:53
great ice cream, and she
1:55
cooked in the River Cafe. She came and worked
1:57
with us, so she's part of the
1:59
family. Now,
2:02
do you want to tell us about the ice cream?
2:04
Yeah, let's actually you know what I want to do.
2:06
I want to tell you about the crullers because this
2:08
ice cream is going to temper for al times, okay,
2:11
and we can we.
2:11
Can open them and help that process go.
2:14
But the crullers
2:16
are pretty much the signature
2:19
item at a restaurant called Daily
2:21
Provisions, which we opened about six
2:24
years ago right next door
2:26
to Unions to the brand new Union Square Cafe.
2:29
When we had to move it after thirty years, we have this
2:31
extra little space.
2:32
We didn't know what to do.
2:33
With it, and we said, let's give a
2:35
gift to the neighborhood. And what did the
2:37
neighborhood need? We said, a better
2:39
cup of coffee, a really good bacon,
2:42
egg and cheese sandwich, a really good
2:44
donut, and a good roast chicken for dinner. And
2:47
that's Daily Provisions. And the
2:50
cruller is the only donut we serve.
2:53
And Ruthie, if you
2:55
don't think that's one of the top three donuts
2:57
you've ever had, I.
2:58
Just want I won't keep talking on this
3:00
podcast, so.
3:01
I want you to cut yourself
3:04
some of that.
3:04
So tell me about crolers, because tell me about donuts.
3:07
It's not my great
3:09
knowledge.
3:10
Donuts.
3:11
Doughnuts are often cakey.
3:16
This, as you will taste on one bite,
3:19
is not cakey at all. In fact, it's quite
3:21
aggy. And what
3:23
I love about the cinnamon crawler, we only make
3:25
three different kinds. We make,
3:27
a maple croller, a cinnamon croller is
3:30
it's crunchy on the outside and it's
3:32
almost your take a bite
3:35
because it's better if you try it than if I
3:37
describe it.
3:37
Here we go, So
3:40
croller, as I said, I'm
3:43
not the nash and the
3:45
cultural heritage croll thing.
3:47
Come on, show
3:50
me what you got.
3:51
Mlious first from anybody
3:53
on this podcast has actually given me something to eat.
3:56
I really appreciate it.
3:57
This is delicious good. It's
3:59
almost like God is.
4:01
A contrast between the outside
4:04
and the inside.
4:04
Yeah, it's very aching.
4:07
This is divine not to tweet,
4:10
you know, just more that's
4:12
a good thing. I don't live next to It Provisions.
4:14
So that is a croller and that is a
4:17
good one.
4:19
Culture.
4:20
All crawlers are donuts, but not all doughnuts
4:23
are crawl.
4:25
These are until you tell me how you make them?
4:27
Do you know?
4:28
I do? But that's the only thing we got calling
4:31
for us.
4:31
So when you tell me how you make
4:33
your state secret,
4:36
I got it.
4:37
Like everything at the River Cafe, anything
4:40
away this is they're
4:44
just they're just so good. Have a
4:46
sip of your coffee with it, please.
4:48
Okay, this is not a right.
4:49
So those are crawlers.
4:51
And then Hallie after she learned how
4:54
to make ice cream at the River Cafe
4:56
and also in Rome.
4:57
I think she learned in Rome, and then
4:59
she came to she opened.
5:02
Right down the street from Daily Provisions,
5:04
and she is doing such a great job.
5:07
That was exactly three
5:10
years ago. They just had their third birthday.
5:12
It's kind of seasonal toot ice
5:15
cream one the summer, and.
5:17
Yeah, she's got six that are always
5:19
on and then she changes one
5:22
every single day. Now, there's there's a few
5:24
here that we're going to try, and
5:26
we have to because you gave her a lot.
5:28
I want information. I'm going to start
5:31
off with adds
5:34
dream o.
5:36
There's still not is that what it's called.
5:38
It's named that for her mom, Audrey,
5:41
because this is Audrey's favorite flavor
5:43
combination, which is
5:45
vanilla and peanut
5:48
butter.
5:49
So swelled through it, swirled through it.
5:52
I think I better try somewhere we're at it. I'll
5:55
get in trouble. I'll get in trouble with two
5:57
ladies in my life.
5:58
M m,
6:00
this is delicious. ID you have to try this? Well?
6:04
That sounds what's
6:06
good? You know it's really good? Is vanilla ice
6:08
cream? Part?
6:13
Well?
6:13
When she was growing up, was ice cream
6:15
her favorite dessert.
6:16
I think she has probably had ice cream
6:19
every day of her life for the last twenty
6:22
five years.
6:23
So as a child, she
6:25
was five years old, yep.
6:26
Wow.
6:27
She worked in an ice cream store when she was at
6:29
Yale and New Haven and
6:32
she just yep,
6:34
way before she opened a place. Every
6:38
single one of her Instagram posts was
6:40
eating ice cream in someone else's.
6:41
Place, which is pretty cool.
6:44
Now that everybody
6:46
travels, everybody has access
6:48
to obviously the Internet,
6:50
so they can see pictures, read recipes here
6:53
we're you know, hear how people feel about
6:55
the food, et cetera. I
6:57
think the curiosity of chefs to kind
7:00
of cross pollinate is fascinating.
7:03
The key, though, is the
7:05
gimmicky stuff has
7:07
in my entire career, it never lasts.
7:10
It's kind of like music. There's eight notes
7:12
in.
7:12
The octave no matter what you try, plus
7:15
you know the sharps and flats, and
7:17
yet there's a myriad.
7:19
Number of songs that can be written.
7:20
And I think the same thing is true in our industry is
7:23
there's really nothing that new
7:25
under the sun.
7:26
Now.
7:26
What I love about Ruthie
7:29
and the River Cafe, and this is something
7:31
that I really believe in deeply.
7:34
It's not so much about invention as
7:37
it is cooking food
7:39
I know, but cooked better than I knew
7:42
it could be. There is an
7:44
enormous amount of skill involved
7:46
with that, and I wish more chefs
7:48
understood that in excellence
7:51
lies creativity. It's not just coming
7:53
up with something.
7:54
I always say, we don't do ideas, you know,
7:57
No, did you ever have an you know? But sometimes
8:00
people say I have an idea for something,
8:02
you have to listen to it. But generally it's a
8:04
progress of what we did. You know, we did a paran
8:07
almond tarde. It's strawberry season. We'll
8:09
put strawberries, or we'll put
8:11
you know what Haley is doing with her ice
8:13
creams. It's a process. It's your work
8:15
every day.
8:16
Yeah, that's what made me fall in love with barbecue.
8:18
For example, when we did blue Smoke, it's what
8:21
a great pitmaster does.
8:22
They don't reinvent it.
8:24
They say, you see that angry piece
8:26
of meat called brisket. I'm going to
8:28
figure out something to do with that over the next twelve
8:30
hours.
8:31
It's going to blow your.
8:32
Mind just because of meat
8:34
selection, dry rub temperature,
8:37
what kind of wood did I smoke it with, how did I hold
8:40
it afterwards? All that stuff is
8:42
really really hard, and there's a huge
8:44
difference between your favorite
8:46
brisket and your least favorite brisket. But it's
8:49
not about can I drizzle balsamic
8:51
vinegar on it? And I would say
8:53
that from a food standpoint. The
8:56
reason you are my favorite chef in the world.
8:58
I will tell that to everyone,
9:00
not just your many listeners here, is
9:03
that you have the
9:05
confidence to make
9:07
sure that what's on the plate is essential
9:09
to that plate, and if it's not essential, it's
9:12
not on that plate, and you find a way to
9:14
make it taste amazing.
9:15
Do you know how when you edit something, and when you wrote
9:17
your book, or when we try to do something,
9:20
you go through and you take out a word. I
9:22
was saying to them today that friend of mine
9:24
who is a screenwright, told me, don't use the word
9:26
that. You can always take that out of a sentence
9:28
and it still works, which is interesting.
9:31
And I said that, you know, when we
9:33
plate, we do the menu, because you know,
9:35
we write the menu for two meals and
9:37
then we write it. And I was trying to a chef on the phone
9:39
because I was late and we're talking about her menu, and I
9:42
said, go through it and just take one
9:44
thing off. Almost everything you've
9:46
done, just take one whether it's
9:48
a parsi, whether it's a sal severity, whether
9:50
it's the you know, the panchatta,
9:53
just take one thing off. And I'm
9:55
not talking about the kind of cooking that when you
9:57
know the cuisine massaur or that, but it's
10:00
just thinking, isn't it about?
10:01
Does that really need to be there?
10:03
Yeah, there's a writer's expression which
10:05
actually applies to the kitchen,
10:08
applies to almost everything, which is learn
10:10
how to murder your darlings, which is a kind
10:12
of have you heard this well?
10:14
I heard Mark Twain once said, if you see the adjective,
10:16
shoot it.
10:18
But we all, whenever we write something
10:20
or cook something, we assume that that first
10:23
clever idea we had is
10:25
essential to it. In general, generally
10:28
it's not, but it's generally the thing
10:30
we're most in love with that needs to be the thing
10:32
that comes off.
10:43
Did you know The River Cafe has a shop. It's
10:45
full of our favorite foods and designs.
10:48
We have cookbooks, linen, napkins, kitchen
10:50
ware, tote bags with our signatures,
10:53
glasses from Venice, chocolates from
10:55
Turin. You can find us right next
10:57
door to the River Cafe in London or
10:59
online at Shopthrivercafe
11:01
dot co dot uk.
11:10
Of all the books we have, and I see some
11:13
of them on your desk, it was interesting
11:15
to me that you chose for a recipe
11:17
pure al Romana and
11:20
a recipe from Rome, one
11:22
of my favorites, and one of that is in season
11:25
very soon. So would you like to read the recipe?
11:27
I would love to tell.
11:28
People how to make it and tell me why you chose it.
11:30
Well, first of all, I love Rome. That
11:33
is my I don't know, it's just
11:36
my sole place. I
11:38
always associate puntarell with Rome.
11:40
You don't really get it too often
11:42
here in New York. When I've had it at the River
11:44
Cafe, it's better than
11:46
when I have it in Rome, which
11:49
is hard because we have an expression hot dogs
11:51
always taste better at the ballpark. You
11:53
would think puntarelli only tastes
11:55
better in Rome, But at the River Cafe,
11:58
you just you know exactly what to do with it.
11:59
It's a type of chickory
12:02
that is not typically
12:05
found in the United States. It's not
12:07
the easiest thing to handle, and
12:09
you know exactly what to do with it. It's about
12:11
the temperature. It's about the balance of the
12:13
anchovy.
12:14
So may I read the recipe?
12:15
Please read the recipe, and if you feel free to add
12:18
or take away or comment on anything
12:20
you like.
12:21
Okay, So we're going to have two heads
12:23
of puntarelli, five
12:27
salted anchovies, and I bet you have a point
12:29
of view. On where I should get those anchovies, two
12:32
tablespoons of red wine vinegar, one
12:35
garlic clove, two dried chilies,
12:38
one teaspoon of black pepper, four
12:41
tablespoons of extra virgin olive
12:43
oil, and one lemon. So
12:46
To prepare the puntarelli, fill a bowl
12:49
with ice cold water, adding
12:51
as many ice cubes as you can fit in there. Pull
12:53
the hollow buds from the puntarelli heads.
12:56
Using a small knife, slice the buds
12:59
very thin the lengthwise.
13:01
Place them in the water to crisp until
13:04
they curl up. This will take about an hour.
13:07
Rinse and fill at the anchovies, Cut
13:10
them into one half inch pieces and place
13:12
in a small bowl. Cover
13:14
them with the vinegar and stir to let
13:16
the anchovy dissolve. Peel
13:20
and chop the garlic very finely and
13:22
add to the anchovies with the crumbled chilies
13:24
and pepper.
13:26
Add the olive oil.
13:28
Spin dry the punterairelli as for a salad.
13:30
Place in a bowl and serve over the anchovy
13:33
sauce.
13:34
Serve with lemon. Yum
13:38
yeam.
13:39
It's interesting because it feels like a very
13:41
easy recipe to make, and it is, and
13:43
it's one. But when we're explaining it to
13:45
the chefs making it for the first time.
13:48
The balance of anchovies, the balance
13:50
of olive oil, no salt,
13:52
because the salt it's so salty. With the
13:55
anchovies, the christminast. I
13:57
think for myself it is the ideal
14:00
way to start a meal.
14:01
I love it so much, and it
14:03
just works.
14:04
It works. You know.
14:05
When I was growing up, we used to go to restaurants
14:07
and you'd be met with the relish trade,
14:10
which was the celery carrots and lindsey
14:13
pitted black olives on a
14:15
bed of crushed ice. But there was
14:17
something about that really cold,
14:19
crispy Sorry, that made a taste.
14:22
But and this is not really that different.
14:24
No, right, maybe every culture has
14:26
their crispy krispy vegetable. Tell
14:28
me about growing up, then let's talk about we're
14:31
talking about restaurants. But when you said the words
14:33
when I was a kid, So, what was it like
14:35
growing up in the Meyer.
14:36
Household in Saint Louis, Missouri. Yeah,
14:38
Well we didn't. You know, we had a lot of cooking
14:41
going on at home.
14:41
My dad was in the travel business, and
14:44
he was the first American agent for
14:47
an organization called Related Compagna,
14:50
which would later become relay in chateau, and
14:53
so we had French people living
14:55
in our home, in your home, in our home,
14:57
who would work in his office by
15:00
and then at nighttime they were around the table
15:02
and French was spoken
15:04
every night lots of times,
15:07
so the kids wouldn't understand what they were talking about,
15:09
which encourage us to learn French.
15:11
There was always a.
15:12
Bottle of baugeolis on the table, and
15:14
so I, without knowing it, I was getting a
15:16
little bit of an education.
15:18
Who did the cooking.
15:19
My dad cooked a lot, My mom did as
15:21
well. He
15:23
and I cooked together. He taught me how to cook. His
15:26
favorite dish was ratatoui and we had
15:28
a dog by that name, ra
15:30
Tatui when I was seven years old. So
15:34
I grew up, you know, with the smells
15:36
and sounds and fun of cooking, and
15:39
so it was just kind of part of my
15:41
upbringing. I got to go to France pretty
15:44
early in my life, and then later
15:46
Italy, and then I was a tour guide working
15:49
for my dad. He started
15:51
selling group tours. And when my sister,
15:53
who's older than I am, turned twenty, she
15:56
got to pick a city, so she picked Copenhagen.
15:58
When I was twenty I picked the wrong My
16:01
brother picked Paris, and interestingly,
16:04
we all three had a kind
16:07
of love affair with the place we picked.
16:09
I would go back to Rome to study political
16:11
science, and
16:14
and that was supposed to lead me into being a lawyer,
16:16
but thank goodness, I
16:18
would have been the world's worst lawyer.
16:20
Thank goodness. I converted
16:22
quickly, and I said, why not? Why
16:25
not? You know, so embrace My
16:27
real passion was.
16:28
So growing up you had you had a lot
16:30
of French food, and you were you what
16:32
was it from that region because France
16:34
Association.
16:36
No, it's not just that we had French food.
16:39
I grew up appreciating French food,
16:41
but I really, you know, growing up in Saint Louis,
16:43
we didn't have French restaurants per se.
16:45
We had great
16:47
burgers. So I had smash burgers,
16:50
which would one day lead to shakeshack, and
16:52
frozen custard, which would len one day lead
16:54
to shakeshack.
16:55
We had.
16:57
Here's what Saint Louis actually did have.
16:59
Yeah, use have an
17:01
amazing immigrant population. It began
17:03
with lots and lots of Germans. And that's
17:06
how you get restaurants that I used to go
17:08
to called Schneidhorse and Anheuser Busch,
17:10
the beer company was there, et cetera.
17:12
Lots and lots of sausage makers, lots
17:15
of beer companies. So there was
17:17
that going forward. There was also something
17:19
and it still remains, called the Hill, the Italian
17:22
Hills. So lots of Italians came to Saint
17:24
Louis and they had their South
17:26
from the South primarily, and they had their
17:28
own style of cooking that came to Saint
17:31
Louis. To this day,
17:33
they all have almost the exact same menus.
17:36
So their carbonara has cream in it, which
17:39
you would never do. Toasted
17:41
ravioli with Marina and I.
17:43
Wonder where that came toasted that
17:46
is inchreat go figure. I
17:48
don't know, Ruthy, but did
17:50
you like it as a kid?
17:51
Of course I did.
17:53
Yeah. I mean.
17:55
People you know in London like marmite
17:57
or whatever that stuff is called.
17:59
I wanted to do a photography project when I
18:01
came to London. I was doing art school of
18:03
giving Americans more mte and taking
18:05
a photograph of the face up
18:08
to they ate.
18:08
I promised toasted ravioli would only put
18:11
a smile on your face.
18:12
It's really good.
18:13
Yeah, okay, so we're okay. On from
18:15
toasted. So
18:17
you grew up in this culture of your
18:20
mother's cooking, your father's cooking.
18:22
And getting to cook.
18:23
But what I really liked more than anything was going to restaurants.
18:26
I just loved it.
18:27
There was one restaurant that is still around
18:29
called Chris's. It's a German place, k r
18:31
eis apostrophe Chris's, and
18:35
they gave me an idea that I used when
18:38
I opened Union Square Cafe at the age of twenty
18:40
seven, which was to have
18:42
a nightly special that you
18:45
could depend on every night of the week.
18:47
So you knew if you went in there on
18:49
Monday nights, yeah, that was chicken
18:51
and dumplings night. You knew if you went
18:53
in on Tuesday night was sour Brought
18:55
to Night, which I didn't really care about too much, but
18:57
they had a different special every night.
19:00
We did that.
19:01
When I opened Union Square Cafe because
19:03
I love the idea that you
19:05
could create an habitual regular.
19:08
But they also did which I loved from the
19:10
age of six on. They remembered
19:13
my favorite table.
19:14
Yeah, I'm the guy.
19:15
Well, there's probably every kid who liked to
19:17
have the table underneath the cuckoo clock, but
19:20
it meant the world to me that they remember that.
19:23
I think that's what we talk about, you know,
19:25
with restaurants, is that we were talking about
19:27
this morning, that you'll go back to a restaurant if they didn't
19:29
cook the sea pass to perfection,
19:32
but you won't go back if there's a waiter that
19:34
makes you feel bad about yourself.
19:36
And then furthermore, taking it back to the positive
19:39
side, you'll always go back where
19:42
you feel most loved. Yeah, and remember,
19:45
I remember the late James Beard
19:47
was constantly accosted in airports,
19:50
restaurants everywhere because everyone recognized
19:53
the bald head with the bow tie.
19:55
And obviously the question everybody asked
19:57
James Beard was what's your
19:59
favorit restaurant?
20:00
Especially in an airport? Where should I?
20:02
And he said, my favorite
20:04
restaurant is the same as yours. Yeah,
20:07
it's the one that loves me the most. That's
20:10
hard to argue with that.
20:11
I would say. You know that you never
20:13
know with the table what they've
20:16
gone through when they come in. You know, they may
20:18
have had they have gotten lost, they might have been
20:20
fired that day, they may be celebrating
20:22
something and most you know, most often
20:25
or maybe we should think about, is they may have saved
20:27
up to come to the River Cafe.
20:29
That's a really good point.
20:30
Really saved up to come. And so how
20:33
are we going to make them feel that everything was,
20:36
you know, here for them. And I think that's
20:38
it's really something I learned from you. I think we've
20:40
all learned that from you. Is how to be
20:43
happy, making people happy, you know, simple
20:46
as that.
20:46
Well, the last thing I want to say about Saint Louis
20:49
is that was the biggest lesson I learned because
20:51
Saint Louis was long on hospitality.
20:54
It wasn't necessarily the food. But then what
20:56
I got to do, probably
20:58
because of the the privilege
21:00
of growing up with a lot of travel because my
21:02
dad's company was a travel business, I
21:05
got the flavor of really good food
21:08
in Italy and in France. But
21:11
I also was able to pair
21:13
that with the kind of hospitality that I
21:15
always got in Saint Louis. And when I moved to New York
21:18
at the age of twenty one, there
21:21
wasn't a lot of hospitality around here. It was
21:23
basically, you're lucky to
21:25
be eating here, and if you don't feel
21:27
that way, we've got a really nice table by the bathroom
21:30
for you. There was a lot of that
21:32
kind of mentality left over
21:34
from the studio fifty four.
21:36
Eras the red velvet rope.
21:38
What year is well?
21:39
I moved here?
21:41
My first night here was
21:43
the night John Lennon was assassinated
21:45
in December of nineteen
21:48
eighty and I got my first apartment
21:50
in nineteen eighty one. It was not necessarily
21:53
a nice city back then, so
21:55
it was kind of a slam dunk when I opened Union
21:57
Square a cafe to say, well, whoever
21:59
wrote the rule that good food's gonna
22:01
taste worse because you're nice to people?
22:03
Yeah,
22:09
if you like listening to Ruthie's Table
22:11
for would you please make sure
22:14
to rate and review the podcast
22:17
on the iHeartRadio app, Apple
22:19
Podcasts, Spotify, o, wherever
22:21
you get your podcasts. Thank
22:24
you. Going
22:30
back then to leaving Saint
22:32
Louis and what was food
22:35
like after that? We suddenly you're on
22:37
your own and what am I going to eat? Or can I afford
22:39
a restaurant? What was that world like when
22:41
you left?
22:42
I couldn't stop discovering things
22:44
everywhere. So when I was in college at Trinity
22:46
College in Hartford, Connecticut, Sunday
22:49
night could be the local burger
22:51
king, because that's what I had enough money to do.
22:54
But I also would go to their little Italy and
22:56
find the best we call them grinders.
22:59
Every town has a different name for submarines
23:02
or poe boys. In Hartford
23:04
they're called grinders. And I'd go find
23:06
the best pizza in the city. It was all inexpensive
23:09
stuff, go find the best espresso I
23:11
could find. Couldn't understand why
23:13
the espresso there would
23:16
be served with a lemon peel and the cappuccino
23:18
would be served with cinnamon, which is
23:20
not what I had seen. But again, because
23:23
of my dad's travel business, until
23:25
I was twenty one, I could fly
23:27
anywhere that pan Am flew for forty four
23:29
dollars round trip forty four dollars. So
23:32
every time we had a three day weekend, I
23:36
got myself down to Kennedy Airport and
23:39
I went.
23:39
I would almost always go to run.
23:41
I went to Venice once in the middle of
23:43
winter, which is the loneliest place on earth.
23:47
I did go to London and
23:49
I really enjoyed it.
23:50
Okay, but you hadn't started. Yeah, this was still
23:52
pre.
23:53
This was still pre in Square Cafe.
23:55
But I was educating myself and I would eat
23:57
anywhere by myself. You
24:00
know, I'd go to Popeyes Fried Chicken any
24:02
anywhere where I could, or
24:04
I'd go to diners in Long Island. I would
24:06
just get in my car and
24:09
go see what was was.
24:11
Do you have friends who shared that passion or not.
24:13
As much as I did.
24:15
You know, I would drive people crazy
24:17
because I couldn't like
24:19
New York is one of the greatest walking cities in
24:21
the world, and I couldn't
24:23
pass a menu on the outside of a building
24:25
without studying it. And I would do that in every
24:28
town in Italy, every town in France. When
24:30
I went to London by myself for
24:33
those two weeks, I had
24:35
this book.
24:36
I think American.
24:37
Express published the book, and it was their
24:40
reviews of you know, one hundred
24:42
restaurants. And I
24:44
didn't have much of a budget, so I saved
24:46
up for the ones I could get into. There
24:49
was one restaurant that I went to and
24:52
they wouldn't take me as a solo diner, so
24:55
I made a reservation for two
24:58
and I walked dan and
25:00
I kept looking at my watch, Where's
25:02
my friend, Where's my friend? And I
25:05
finally ordered a
25:07
decent bottle of wine for
25:09
myself so they wouldn't kick me out, you
25:12
know, no solo diners going to order a
25:14
single bottle of wine. But you
25:16
know, I was learning about hospitality too, because they weren't
25:18
very, very nice at that point. But you
25:22
know, I just I just love discovery.
25:24
I think discovery is one
25:27
of the great things in life when
25:29
and by the way, as
25:32
you get older, you can still discover things you've
25:34
never tried before.
25:36
But when it comes to food, it's like.
25:38
Can I ask you a question. When you were traveling
25:40
and exploring all these places, were you conscious
25:42
of a difference between a restauranteur and
25:44
the chef or were
25:46
you seeing it then a chef's eze or.
25:50
That's such a good question. I think I
25:52
probably was. There were many many restaurants
25:55
at that time where
25:57
you didn't have.
25:57
Any idea who the chef was.
26:00
Know, you obviously had some trail
26:02
blazers in London
26:05
everywhere when it came to chefs, and I
26:07
was very, very inspired and motivated by
26:09
that. As a matter of fact, when
26:11
I first broke the news to my parents that
26:13
I was not going to become a lawyer as
26:15
everyone had expected, but so I was going to go into
26:17
this business, I said, I want to be a
26:19
chef. Because I had seen people
26:22
like Alice Waters and
26:24
Joyce Goldstein and Jeremiah Tower
26:26
and Wolfgang Puck and Paul Prudhom you know,
26:28
I can mark guy named Mark Miller and
26:31
the Miller Yeah,
26:33
yeah, great memory. And all these people
26:36
had liberal arts educations. So I
26:38
wasn't going to let my parents down, but
26:40
I was afraid to tell them.
26:41
I wanted to be a restaurateur.
26:43
And so
26:45
it got to the point where my dad said, well, then you're going
26:48
to really need to you better get some cooking
26:50
in and he set up two stages
26:52
for me in Bordeaux at
26:56
places that had been part
26:58
of laying chateau. And the
27:00
first one I went to was called La
27:02
Reserve in Paysack Love
27:06
Reserve.
27:06
Where where was that reserve?
27:10
Restaurants called Aurey Cat.
27:12
Yeah, so this one was in
27:13
the Bordeaux village called.
27:16
Paysack pe s S A C. And
27:19
the day I got there.
27:22
As a stagier, they
27:24
had just lost their second star, and
27:27
so everyone in the restaurant was completely
27:29
demoralized. As a matter of fact, on day
27:31
two, four of their cooks
27:34
left because God forbid, they did not want
27:36
to have a one star. Micheline restaurant
27:38
on their on their resume. So
27:41
what that meant is I got a big promotion meeting.
27:43
I got to open the oysters and pull the
27:45
feathers from birds and chop the shallots
27:47
and all that kind of fun stuff. But
27:49
I also got to cook family meal for them,
27:52
and that was that.
27:54
Was a big deal.
27:55
Well, the very first day that
27:58
I got to cook family meal, I'll never forget. I
28:00
made my grandmother's
28:04
spare ribs with her barbecue sauce
28:06
Cote de port, Cote de port, and
28:10
they loved it. And then I made a
28:12
pasta for them, and I forget
28:14
what the pasta was, but I
28:17
could not believe my eyes that all these mishline
28:19
level cooks, you know what, they dressed my
28:21
pasta with ketchup. They just started pouring ketchup
28:23
all over the noodles. I've never seen that in my
28:25
life, but I guess they considered
28:28
that to be a good.
28:28
Pass your did you feel
28:30
more Italian than French and more French than
28:32
Italian or was it?
28:34
Well?
28:34
During that time I had also
28:36
spent I probably spent half
28:38
my time in Italy. I was in Rome, Bologna,
28:41
Milan, Sardinia, and
28:43
I think I probably always felt
28:47
like both. I
28:49
think that, you know, the original Union Square Cafe menu,
28:52
we had pasta
28:54
dishes, we had confe de Canard.
28:56
Union Square just changed the way
28:58
we thought about restaurants. It did.
29:00
It was a I remember going with Richard. It must
29:02
have been what year.
29:03
Did you open nineteen eighty five?
29:05
Yeah, it must It was certainly before
29:07
the River Cafe. And we used to make some journeys
29:09
to New York. And I remember, you know,
29:11
there's certain things. You remember where you were when that song
29:14
played, or where you are when you had that I remember
29:17
where we were, where we sat, the
29:19
whole square.
29:21
How did that happen? How did you Well?
29:24
I wanted to open a restaurant that, if only it existed,
29:26
would be my favorite restaurant in the world. And as
29:28
I was saying earlier, it was truly an
29:30
amalgam of my favorite
29:33
places to eat in the world. They were always
29:35
I had no interest in being an
29:37
exalted kind of restaurant, but I wanted
29:39
to be a place that you would feel equally comfortable
29:42
wearing jeans or wearing a coat and tie, if that's
29:44
what you felt like.
29:47
It's called Union Square Cafe.
29:48
Union Square Cafe and that's what we did.
29:50
With the River Cafe. People always said, why did you put
29:52
the word cafe, you know, which is not a
29:55
cafe, But you didn't. We didn't. I think
29:57
probably just wanted to step
29:59
away from that.
30:00
And let people know that everyone's
30:03
welcome for every kind of.
30:04
Occasion of something.
30:05
Doesn't that you can eat.
30:06
At the bar from the day we opened. We
30:08
had good wines by the glass from the day we opened.
30:11
But I actually had the But Jesus
30:13
scared out of me because early
30:16
on, as I was planning this
30:18
thing, my uncle introduced
30:21
me to the guy that was the food and beverage
30:23
director at the Harvard Club. He said, you need to talk to
30:25
this guy because he knows everything about restaurants. So
30:27
the guy starts grilling me, what kind of restaurant are
30:29
you going to open? And I said,
30:31
I don't know. I'm going to have a little French stuff, a little
30:34
Italian stuff, a little California
30:36
kind of stuff. And he said,
30:39
I'm going to tell you right now it's not going to work.
30:41
And I said, what do you mean?
30:42
And he said, when people decide
30:44
where they want to eat in New York, they
30:47
say French, Italian, Chinese,
30:49
German, no one says, let's go out and eat eclectic.
30:52
It's not going to work. And I fortunately
30:55
did not let that stop
30:57
me. I just wanted to have food that I loved.
31:00
And to this day, you
31:02
know, I've already been in touch with two of our
31:04
chefs today, three of our chefs. Actually,
31:07
I just that's one of my favorite
31:09
parts of my job is talking about food.
31:12
So from from Union Square, the
31:14
next you expect you did another one,
31:16
you did. I'm not going to have just one restaurant. I'm going
31:18
to do another restaurant.
31:19
You ten years after the Square cafe.
31:22
That was ten years later.
31:24
Yep, because I said, I'm never opening a second
31:26
restaurant like someone else.
31:27
I know.
31:27
I'm I remember once calling
31:30
you, as I kept saying, for advice, and I said, should
31:32
I do river cafe cafes? And we could
31:34
do? Somebody wants me to do one here and
31:36
and he said, really, don't think
31:39
about more than one. You did say
31:41
that to me. You said, just think one and then grow,
31:43
you know, don't think did you think.
31:45
Did I say don't think about a river cafe cafe?
31:47
Or don't think many river many?
31:49
That's what I'm saying.
31:50
When you started Shakeshack when you did, you
31:52
didn't think it would be a global thing
31:55
that I know.
31:56
We wanted to open something to help
31:58
Madison Square Park. In fact, we did open a
32:00
second Shakeshack for five years. Can you believe
32:02
that it just was never ever. The
32:05
part of the plan was that we wanted
32:07
to have a place that, if it worked, would
32:10
attract people day and night to
32:12
keep the park safe, because people make people
32:15
using a park, keep park safe.
32:17
And then furthermore that a percentage
32:19
of every sale would go right back into
32:21
the park. That's all we wanted to do, and
32:25
it worked. It worked so well that
32:27
we said we better do a second one because the
32:29
biggest complaint we're getting is the.
32:31
Lines are day long.
32:33
They're still long. I have to say there's one around
32:35
the corner from in Victoria from where.
32:37
I live Victoria, Nova.
32:38
Yeah, and in the line so long,
32:41
Well.
32:41
People need to get the app that.
32:43
That's kind of like when you see people waiting in line to
32:45
pay their tolls, why didn't you just get easy
32:48
Pass.
32:48
It's not that it's one thing.
32:49
You both got amazing restaurants
32:52
and you've got just one restaurant, and you can
32:54
create that and create that. It's being
32:57
the best food and the best service
32:59
together. How did you do that when you're
33:01
running out dozens of them?
33:03
It must be very different skills.
33:04
Yeah, I think the common skill
33:06
set is if you can actually really
33:09
really advance the workplace culture
33:12
and the hospitality culture for all
33:14
of your stakeholders, that's common to
33:16
all of them. As a matter of fact, I care
33:19
as deeply about the guest experience
33:21
in the workplace experience at Shakeshack
33:23
as I do at the Modern or Gramercy Tavern
33:25
or Manhattan. The
33:28
skill set that goes with that is completely
33:31
different. So for example, if you're going to get a
33:33
job at the Modern, which has two
33:35
Michieline stars, we're going to look
33:37
deeply into your
33:39
work resume. Do you have
33:42
the wine knowledge or do you have the
33:44
culinary knowledge? At Shakeshack.
33:47
I don't think one person in the history of Shakeshack
33:50
has ever been asked, can I please see your credentials
33:52
for how well you make milkshakes or burgers.
33:55
I think we hire one hundred
33:57
percent for emotional skills in hospitality
34:00
skills, and then believe
34:02
that we can teach and train people. So that's the
34:04
thing that every day
34:06
I get up. If I have one job.
34:09
It's truly, you
34:11
know, fueling the culture how
34:14
we do things.
34:15
And that culture, I think is what you
34:18
do, what we try to do with the people who actually
34:20
work and go to work every day.
34:22
And I think if we want to go to work, they'll want
34:24
to go to work. I think if my view
34:28
is that we want somebody to want to come to.
34:30
Work, absolutely, And I think, what of
34:33
the many, many things that you've done brilliantly,
34:35
is you've created two
34:37
communities that have fallen in love with each other,
34:39
the people who work there and
34:41
the people who dine there, and then collectively.
34:44
I see it every time I go.
34:46
We we do, we try.
34:48
Excuse me, I feel it every time I do.
34:50
I want you to come more. When do you come again?
34:52
I don't think I ever go to London and don't
34:54
see you. So don't give me that. I don't go
34:56
to London all the time.
34:57
The guilt, guilt, guilt. So food
34:59
is can which it is if it's
35:02
love, it's sharing, it's
35:04
staving off hunger, it's thinking
35:06
about what you want to eat with excitement and
35:09
getting to know culture. It's also comfort.
35:11
And so I suppose my last question to you, Danny
35:14
Meyer, my friend nice
35:16
speed dial is what
35:19
would be your comfort food?
35:20
Fried chicken, fried chicken, really
35:23
good fried chicken.
35:24
Okay, and what do you do? How do you
35:26
make that? Well?
35:27
I actually don't make it that often because
35:29
it makes a bloody mess and there's so much good
35:32
fried chicken that you can get out there. But when I
35:34
do make it, it's very,
35:36
very very simple. It's very
35:38
simple. So the key thing is obviously
35:41
getting a good chicken. The next key thing is
35:43
what are you frying it in? And you're
35:46
going to laugh, but I use Crisco.
35:48
Yeah, Crisco, Motzola oil, Crisco.
35:50
Yeah, they're pure, aren't they? It's pure? Is
35:52
it pure? Is Crisco? I know it? Sola is
35:54
pure. Large mother
35:56
used to use Motzola oil
35:59
because it was pure.
36:00
This is loud, this is lard.
36:01
And you get a
36:03
reasonably shallow frying pan with
36:05
the top on it. And meanwhile, with
36:07
the chicken, you've just seasoned it salt
36:10
and pepper. That is it, salt and pepper,
36:12
lots and lots of black pepper. And
36:14
then you dredge it in flour that's
36:16
also been seasoned with salt and pepper. That's
36:19
it, and then you
36:22
cook it one side
36:24
down over
36:27
sort of medium high heat,
36:30
right and then as
36:32
soon and you've got to be somewhat patient. You can't
36:34
turn it too quickly or it'll stick to the bottom.
36:37
But if you just make sure
36:39
that the bottom has cooked pretty well, turn it over,
36:41
lower the heat, put the top
36:44
on, the lid on and so it steam
36:46
finishes the whole thing and it
36:48
should come out pretty crispy and just absolutely
36:51
delicious and you feel yep,
36:53
And I spend the rest of the time cleaning up
36:55
the kitchen after.
36:56
That, not much comfort. Well, thank you, Danny.
36:58
It's great to see you. I'll see you in line.
37:01
I love that you came here to do this and I love this
37:03
podcast.
37:04
Now it's honor to have you and delicious
37:07
food.
37:07
I'm so happy, all right, Brawlers
37:10
forever.
37:10
And Hallie is ice cream. Thank
37:12
you, Thank
37:18
you for listening to Ruthie's Table four in
37:20
partnership with Montclair.
37:30
Ruthie's Table four is produced by Atami
37:33
Studios for iHeartRadio. It's
37:35
hosted by Ruthie Rogers and it's produced
37:37
by William Lensky. This episode
37:39
was edited by Julia Johnson and mixed
37:42
by Nigel Appleton. Our executive
37:44
producers are Faye Stewart and
37:46
Zad Rogers. Our production manager
37:48
is Caitlin Paramore and our production coordinator
37:51
is Bella Selini. Thank you
37:53
to everyone at The River Cafe for your help
37:55
in making this episode.
Podchaser is the ultimate destination for podcast data, search, and discovery. Learn More