Excellence is the quality that propels organizations into greatness and success. It is the competitive advantage in a competitive world. What does it look like? How do we do it? Our customers and those we serve expect it but it is hard to f

Hiring the right people is one of the most important functions of great leaders.

Feb 1st, 2021 26m

Our team is only as good as the people on it. When we have an opportunity to hire a new person it is our responsibility to do the due diligence to find someone who will be a positive, constructive, contributing member of our team. Our people

Inc Magazine "Why 70 Percent of Employees Aren't Working to Their Full Potential Comes Down to 1 Simple Reason"

Jan 31st, 2021 7m 32s

Inc. Magazine cited a Gallup study which identified the reason why 70 percent of American employees are unengaged, disinterested, or even hostile toward their company. That means 30 percent are those engaged high performers we all want in our

Excellence in leadership requires Compassion

Jan 29th, 2021 5m 49s

There is a lot of talk in leadership training circles about being an empathetic leader, one who seeks to understand the feelings and opinions of those around them. That is certainly a requirement but compassion takes empathy and puts it into a

What Does A Leader Look Like?

Dec 10th, 2020 21m 37s

If we aspire to be leaders we must understand, the success of our efforts is as much dependent upon who we are as it is upon what we do. We can say and do all the right things but if we don't have a relationship of trust, respect, and transpar

Excellence, what is it, why is it important, how do we get there?

Dec 3rd, 2020 22m 7s

Excellence is a critical requirement for organizations which are growing and improving. Without a commitment to excellence and the processes in place to build it, we will become irrelevant, boring, and uninteresting to our customers and those

Why Do Our Best People Frequently Fail As Leaders?

Nov 19th, 2020 13m 28s

We often promote our best workers, the highly efficient, high production, hard charging allstars to leadership roles then wonder what happened when they fail. We watch in disbelief when this great producer, the allstar, crashes and burns becau

Define and develop the Vision and Mission

Nov 5th, 2020 18m 11s

The Vision and Mission statements of our organization drive everything we do. They define our purpose, the benefits we plan to provide to those who use our service or products, and the process and methods we plan to employ to accomplish them.

Getting from Thank You to You're Welcome

Oct 12th, 2020 5m 56s

All communication between people involves filters. Just because we tell somebody else something doesn't mean they received the same message we intended to send, or that their response will be what we anticipated. Our response is always based

Let's look at a couple of real life examples...

Sep 24th, 2020 10m 24s

In this episode I discuss two articles I read in automotive industry magazines which discuss the principles of leadership. These are examples of the results which can be achieved through application of the principles of leadership and excellen

Leadership includes helping people find the greater meaning and purpose for what we do

Sep 4th, 2020 7m 58s

People work for some reason, most often it's to make money to fulfill some mission of their own, buy a new car, pay the rent, go to the bar, whatever. Over time this becomes repetitious, boring, and actually demotivating because their reasons

5 Basic Components Of An Excellent Leadership Foundation

Aug 29th, 2020 3m 12s

Excellent organizations all share certain basic characteristics. The benefits of being excellent are many, I discuss just a few in this podcast. I've found that all excellent and well led organizations share certain foundational characteristi

Introduction to Leadership, Excellence, and a Royal Coachman

Jul 1st, 2020 6m 36s

My book has been out for its first couple of quarters and I'm excited about the response it has received. This episode discusses the motivation behind my book and the why I wrote it. I touch on why everyone should seek to improve their leader

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