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Ryan Hanley: The Podcast

Ryan Hanley

Ryan Hanley: The Podcast

A weekly Business, News and Business News podcast featuring Ryan Hanley

Good podcast? Give it some love!
Ryan Hanley: The Podcast

Ryan Hanley

Ryan Hanley: The Podcast

Episodes
Ryan Hanley: The Podcast

Ryan Hanley

Ryan Hanley: The Podcast

A weekly Business, News and Business News podcast featuring Ryan Hanley
Good podcast? Give it some love!
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Episodes of Ryan Hanley

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Jun 20th, 2018
Joseph D'Souza is making sure Artificial Intelligence understands the things you shouldn't be doing. We've been fending off the InsurTech hype for years, sifting through pretty comparative raters and unwanted interfaces. The hope in tolerating this hype is that something will finally find a way to change the game for g...
Jun 18th, 2018
It might be overused and hard to imagine if you've never experienced it at a high level, but it all come down to leadership. That's the only thing capable of driving any lasting evolution inside a company. Especially one as ridge and by the book as an insurance company. Until that's solved, it's hard for anything else ...
Jun 8th, 2018
If it's not getting done fast enough, there's nothing wrong with going out there and taking it. Your agency will ultimately depend on the speed of adoption and ease of integration the industry may or may not provide. If that's an uncomfortable feeling and a position your agency doesn't want to be in, then it might be t...
May 9th, 2018
Do you know the difference between customer experience and customer service and which happens when? Customer service is when something goes wrong, customer experience however is a much bigger umbrella protecting every interaction you have with clients in your business. It's everything from how you answer the phone, res...
Apr 25th, 2018
If you want to build a business and avoid becoming a slave to your agency, you have to find the next generation of agents. This has to be one of the most important things you do over the next five, 10, 15 or 20 years. You really don't have a choice, because this year alone one out of every four agents will be retiring....
Apr 20th, 2018
It's hard to capture and even harder to recreate, now matter what it's dangerous inside your agency. The truth is, it's so rare to find most agencies don't know what's possible if they had it. That thing, of course, is creativity and the lack of it found within the industry. That's why when someone comes in from the ou...
Apr 18th, 2018
Are you brave enough to actually do the things you wish could be done different? It seems like everyone loves to play armchair InsurTech CEO these days, but actually making it on the field is entirely different. That first step is much easier when you have people with the level of intensity walking on each side. It's t...
Apr 15th, 2018
Is because of a creative culture that won't stop. Culture Tough to pin down. Easy to dismiss. Yet, Culture. As ethereal concept as it may be… is Paramount to victory. Because culture… unlike any other aspect of your business... ...is the psychological manifestation of the soul of your business. You can’t fake it. Cultu...
Apr 13th, 2018
There's a good chance you might not even be able to ante up to today's table stakes of digital presentation. Today's consumer expects to find so much information that you might not be giving them. It's move beyond just a phone, email and website. They expect real tangible things to be delivered to the through a digital...
Apr 11th, 2018
Sometimes it pays to look your best when clients need you the most. There are so many aspects to creating a video "that works" it's impossible to execute them all. Sure, eventually you might get there, but that's 12 months and 40 videos later. The faster you can be authentically good on camera, the sooner the world wil...
Apr 4th, 2018
Most business leaders are pretty good at the skills their actual job requires. That means you are usually above average at selling insurance, but those skills rarely translate into being a good business leader. The crazy part is, controlling just a few core aspects within your business will dramatically improve those s...
Mar 30th, 2018
There's no room for followers or blame within a successful organization. If your leading the agency your people will emulate your energy, so it better be good. If not, you might have just discovered whats been quietly holding you back. It's your job to get as many people above the line as possible so they can hit their...
Mar 23rd, 2018
No matter what you're doing to create opportunities for your business, you still have to pick up the phone and call someone. What temperature that person is at the time of the call is up to and will depend on how much work you already put in. All that work does is give you a chance to care more about that persons probl...
Mar 21st, 2018
Just because you could sell a policy better than everyone else doesn't mean you'll be great at making other people do it. It's a sobering fact for sure, that your skill doing "the thing" has absolutely nothing to do with teaching it. Really it might be a liability more than anything, because part of that success could ...
Mar 17th, 2018
Why should independent insurance agents want to write insurance for that supposedly tasty drink? That's a fair and slightly provocative question that isn't easily answered. In fact, there's so many moving parts that it took Ryan Hanley over a week to research this topic and 26 minutes plus to break it all down. This is...
Mar 14th, 2018
What's stopping you from selling and marketing your agency the way you want? More then likely it's a deficiency in the processes and procedures within how you operates. The more efficiency you can mix in the better experience you'll deliver and ultimately increase your margins. Because the longer you hold on to a perso...
Mar 7th, 2018
It's not a secret, there's a lot of outside money flowing into the insurance industry. Agencies are getting bought like crazy because the investment is so attractive. Even better, people want to give you money to help reinvest in that agency. You combine that with the InsurTech movement that has been sweeping across th...
Feb 28th, 2018
When you're in a room full of 100 insurance agents wanting to do digital marketing, they ask a lot of questions. Which is what they should be doing. Some of those questions might be the same thing you're struggling with in your agency. This is a special keynote presentation Ryan gave to Roberts, Ryan & Associates last ...
Feb 21st, 2018
Connecting online consumers to real agents, in real time crushes the competition. A hospitality business focus on person to person connections and their soul defined concerned for the happiness of the people they serve. Insurance companies should consider focusing on the quality of appointed agents rather than the quan...
Feb 14th, 2018
It’s a question he thinks about every single day. When it’s all said and done, the answer is simple, fulfillment. Fulfillment from helping an industry be something it couldn’t if he wasn’t distributing the knowledge and motivation it needs to move forward. That’s just one of many slightly hot topics Ryan discuses with ...
Feb 7th, 2018
It's just not evenly distributed yet.  That's a quote from William Gibson that you might be surprised to hear used to describe our industry.  Welcome to the debut episode of Ryan Hanley: The Podcast where Ryan lays out his vision for this new audio installment. Agency Nation Radio will remain intact to serve as the cen...
Nov 22nd, 2017
Do you hire people or positions? Because one is going to leave you sanding the corners on the square peg so fits in the round hole. The industry has been struggling for a long time to attract individuals who can help current agency owners do what they can't. It's in these elusive employees that holds the key to unlock ...
Nov 15th, 2017
If we're being honest, it's the most important part of your business that has the biggest chance of going wrong. It's also very possible that what you're currently doing to get the money could be costing you more than it's worth. Looking for better ways to make both of those statements not true should be at the top of ...
Nov 7th, 2017
It's a new day for Agency Nation. If you liked what you saw before you should love what's next. If you want more insurance related content to help your agency get where you want to go, then we need more people creating it. On today's episode, I join my long-time secret friend Ryan Hanley to discuss why he wanted to me ...
Oct 29th, 2017
Creating technology to improves efficiency in form submission is NOT a sexy business. But in terms of improving the effectiveness of independent agencies, there are few processes which eat up more staff time and resources. This is the first episode in a new series focused on highlighting insurtech companies supporting ...
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