Understanding SaaS Governance with Jeffrey Tefertiller
Understanding SaaS Governance with Jeffrey Tefertiller
Understanding SaaS Governance with Jeffrey Tefertiller
Jeffrey Tefertiller has been a leader in IT service management for 25 years. In his experience, he's led an ITSM company, worked in-house leading process initiatives, and owns an ITSM consulting practice. In addition, he has written six books so far––everything about ITSM practices.
He is a seasoned IT professional who has successfully led geographically diverse teams, large and small. Jeffrey is a strong believer in using analytics and metrics to measure success and opportunities for improvement.
Jefferey spoke to us about the importance of the SaaS governance process and elaborated the best practices to implement to have a successful SaaS Governance. He also added the need to have SaaS management platforms in this SaaSified world. Finally, he highlighted the effectiveness of SaaS management platforms and how valuable they can be for organizations.
From The Podcast
SaaS Whispers: The SaaS Management Podcast
SaaS is seen as one of the best things that have ever happened in the world of software in terms of costs and ease of usage. But it’s not enough to embrace its advantages alone. There are two sides to a coin, and even SaaS has a lesser-known side that can harm businesses if left unattended. The dark side of SaaS involves shadow IT, security and compliance risks, and SaaS wastage. We’ve started this podcast series, “SaaS Whispers,” to focus on the inefficiencies and cost overruns posed by increased SaaS adoption and how organizations can use SaaS Management Platforms (SMPs) to mitigate these risks and make the most out of their SaaS stack. We’ll be talking to top IT leaders, CIOs, and CFOs, ITAM, and SAM experts from around the world who’ll share their experiences of managing SaaS in their organizations. We’re hoping to bring the conversations about SaaS-based risks from the shadows to the forefront of the technology community through them. Each episode will deal with topics such as SaaS Management Platforms, shadow IT, SaaS security and compliance, problems managing SaaS using spreadsheets, and a lot more.Join Podchaser to...
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