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Ashley Burke's Resilience in the World of Fintech and Cyber Risk

Ashley Burke's Resilience in the World of Fintech and Cyber Risk

Released Monday, 29th April 2024
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Ashley Burke's Resilience in the World of Fintech and Cyber Risk

Ashley Burke's Resilience in the World of Fintech and Cyber Risk

Ashley Burke's Resilience in the World of Fintech and Cyber Risk

Ashley Burke's Resilience in the World of Fintech and Cyber Risk

Monday, 29th April 2024
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0:53

How's it going , Ashley ? It's great

0:55

to finally get you on the podcast . I

0:57

looked back and I think that we've been

1:00

planning this thing for over a year . At this point

1:02

.

1:02

We really have haven't we .

1:06

Yeah , it's

1:08

always interesting to see how

1:11

I fit it in with

1:13

other people's schedule and my own schedule

1:16

. There's always something , something

1:18

that comes up , especially when you have a little one-year-old

1:21

running around the house like

1:23

it's like oh I guess we have to go to the doctor

1:25

today . I guess we have to do whatever you

1:27

know oh , I got . Yeah , I mean

1:29

I don't have kids , but I have a lot of pets

1:31

yeah , yeah , right , like um

1:34

, you know my , my

1:36

wife , when I married her she had two

1:38

guinea pigs and uh

1:40

, you know so . So obviously

1:43

they became my guinea pigs , um

1:45

, very quickly . And you

1:47

know , one of them got sick and it was

1:50

like it was like a random 2500

1:52

bill , oh my goodness it's like this is a guinea pig . We

1:55

got it for 50 bucks . You know , oh

1:57

my goodness , and you

2:00

know . Then the second one got

2:02

sick . Same thing . I'm like , oh

2:04

my gosh , like

2:07

it was just back to back .

2:09

Yeah , I could see that my dog has an ear infection right

2:11

now and it's like it's just

2:13

it's too much . But

2:20

I don't think it's a good comparison in regards to children

2:22

and pets , cause they're they're two different species

2:24

.

2:24

You know what I mean . Oh , yeah , yeah , yeah

2:26

, absolutely , I , you know , go going

2:29

into going into

2:31

being a parent . I didn't realize , you

2:33

know it . It literally takes 100%

2:37

of your when , when

2:39

they're around , it's uh , it's

2:41

insane yeah , it really does .

2:43

It's worth it . You know , like like

2:46

they're just full of love and you

2:49

pour your heart and soul into this little human that

2:51

you love so much .

2:52

I think that's important oh yeah , I , I

2:54

love it . I , I love being a dad . It's

2:56

my favorite thing in the world . I'm so glad

2:59

I'm a dad . Like I want as many kids

3:01

as we can have . You know , like that's

3:03

uh , it's fantastic

3:05

. My boss , he actually has six

3:09

kids and I'm like man , when

3:12

you're gonna stop , he goes no , no , this is the

3:14

last .

3:14

Two are mistakes at least

3:19

he's honest .

3:19

Yeah yeah , well

3:22

, uh , you know

3:24

, ashley , I'm really interested in

3:26

hearing your background . You know hearing

3:29

where your story starts

3:31

for it and security overall

3:34

. You know what made you want to get into this

3:36

field , what

3:38

made you want to go down . You know this path

3:40

.

3:41

Sure , yeah , it's a it's . So

3:44

I'll be very honest . I don't have any

3:46

background in this whatsoever . I

3:48

went , did my bachelor's

3:51

of community studies and then I went on to do my master's

3:53

in environmental studies . So I'm located in Canada

3:56

. I went to Toronto for my master's

3:58

and when I graduated there

4:00

wasn't any work in environment . So I traveled

4:03

, just traveled overseas . I partied

4:05

for a year , had the best time of my life . Then

4:07

I came home and I'm from Nova Scotia

4:10

. So it's a province the most not

4:12

the most easterly , but an easterly province in

4:14

Canada . So

4:19

I'm right on the Atlantic and I love it here . I need to be near the ocean . I think

4:21

I'll die without it . Like that's my whole persona . It's

4:23

very relaxed , everyone's really

4:25

nice , like , for example , my neighbor will mow

4:27

my lawn . She'll sneak over

4:30

to my house and mow my lawn . Like this

4:32

is just the vibe of

4:34

where I'm at . So I always wanted to be back home

4:37

. So when I came home I

4:39

was working at a call center and then I networked

4:41

into being a university professor . So

4:44

I was a professor . I taught gender

4:47

, class and race , ethics , community

4:49

studies , social justice and international

4:52

social justice , and I taught them First

4:54

Nation communities , which was really rewarding

4:56

and very cool and I taught them First Nation communities , which was really rewarding

4:58

and very cool . But the issue with that is it's not full-time

5:00

work , you're contractual . You teach

5:03

, then you're done . And I

5:05

looked for something more secure and

5:07

I actually ended up in careers . So

5:09

I was at a career center helping people find

5:11

jobs , so

5:19

literally helping people create resumes , how to network , how to do interviews , and I kept

5:21

seeing IT and like developers , security analysts coming

5:23

through my door looking for help , recent

5:25

graduates , things like that , and I was just really

5:28

into it . I thought it was very cool and

5:30

I remember I put a sticky note on my computer

5:32

and I said someday I will work in cybersecurity

5:35

. I had it down , I knew I

5:37

wanted to do it . I found it really interesting

5:39

. I like the security field , I

5:41

like protecting people , I like creating safe

5:43

environments . It seemed like a good fit

5:45

. So I fast forward

5:47

to COVID you know a few job

5:50

losses , etc . And I went well

5:52

, now's my time . So I literally

5:54

took a few courses . I did

5:57

a cybersecurity boot camp and

5:59

I was like , okay , I don't really like anything

6:02

technical . It turns out I'm not a very good technical

6:04

person . I'm like well , how can I navigate

6:06

security , because there's this whole assumption

6:08

. Then security I'm wearing

6:11

a hoodie , I'm typing , I am hacking

6:13

which actually is not security

6:15

at all and I started

6:17

networking . I snuck into a conference for

6:19

students and I said I was a student , which I

6:22

wasn't . I just snuck in , met

6:24

a few mentors , loved

6:27

every minute of it and then

6:29

I eventually got hired in a fintech

6:31

out of Toronto to start

6:33

with RISC and from

6:35

RISC I went from RISC

6:38

to GRC so

6:40

I was helping that I was doing like vendor

6:42

management and security , and

6:44

then I came into like program management

6:47

and that's where I'm sitting now . So I'm

6:49

doing a lot of auditing . I'm doing I'm

6:52

actually in the process of helping manage

6:54

a vulnerability management program like getting that

6:56

off the ground , process of helping manage

6:58

a vulnerability management program like getting that off the ground plus PCI

7:00

DSS , doing other audits . I'm also helping manage

7:02

education , like

7:05

education awareness . So

7:07

I feel like I came at it from a different

7:09

perspective . I didn't go to school , I

7:11

don't have formal education and I'm not very good

7:14

at technical anything , but what I have

7:16

is passion , willingness to learn

7:18

and I love to build

7:20

relationships , which really helps for that program

7:23

management side .

7:26

Yeah , it's really fascinating . You

7:28

know I've done so many

7:30

of these episodes almost 200 at this

7:32

point . Congrats , that's great , oh

7:36

, thanks , yeah , and you

7:38

know , I still haven't heard the same

7:40

background twice , right , like everyone

7:43

has such a unique path into

7:45

security which , you

7:47

know , I think it might be even

7:49

unique to the industry . Say

8:00

, that is because you know , security needs so many different mentalities , so many different

8:02

backgrounds , to have a different you know thought or different , you

8:04

know way of thinking in the room . Um

8:07

, that it will accept

8:09

, you know , just about anyone from any

8:11

background . Right , and I think that that's also

8:13

a huge hurdle for a lot

8:15

of people to kind of get over . Right in

8:17

their head is like , oh , you

8:19

know , I'm coming from

8:21

, you know a music background or something

8:23

like that . Right , yeah , how

8:25

would I ever make that transition ? It's like , well

8:28

, you know , and you did it a very unorthodox

8:30

way , right , you

8:48

kind of focused on one of the I would say one of the lesser , I guess lesser prioritized pillars of

8:50

building a successful career is the networking part of it . You know , and I remember when I was starting

8:52

out , you know I would be going to these talks not know

8:54

anything about security , not know anyone

8:57

there , and I'm trying to network

8:59

, I'm trying to get my foot in the door . You

9:02

know , talking to all these people that I had no

9:04

business talking to , probably , you

9:06

know , and just doing everything I possibly

9:08

could , which

9:10

is really beneficial . It's really

9:12

beneficial to get that experience , to

9:15

learn something new at a , at

9:19

a talk that you , you know , probably

9:21

wouldn't have , you know , been at

9:23

regardless if it

9:25

wasn't , you know , for that little nudge

9:27

, um . So I , I

9:30

really kind of resonate with that

9:32

experience .

9:33

You know it's it's it's

9:35

really unique well , a lot of people

9:37

too are scared to network . You know

9:39

I I'm not petrified of much

9:41

, you know , maybe maybe a wasp

9:43

like you know what I mean . But when

9:45

it came down to it , I was cold calling

9:48

, I was cold emailing . I was going to

9:50

because it was during COVID . There was no in

9:52

person but there was a lot of virtual events . I was going to

9:54

virtual events and

9:58

a lot of virtual events . I was going to virtual events and for me , I think the fear of networking

10:00

simply is that a lot of people have imposter syndrome

10:02

, so we don't recognize our skills and abilities

10:05

and how important they are to an industry that maybe

10:07

we're not in yet . But

10:09

there's also confidence building . How

10:11

do I talk to someone or ask questions about

10:13

something that I don't know ? So we're always worried

10:16

about ? Will I look silly ? And

10:18

I don't care how I look , because

10:20

I know who I am . I'm authentically myself

10:22

and overall I am a nice person

10:24

that will genuinely care about you

10:26

. So when I make these connections

10:28

it is because I'm I inspired

10:31

to be you . I want to learn from you . You

10:33

have something that's beneficial and I

10:35

think you're intelligent . Please share it . And

10:45

from that I've had multiple mentors . Now . I'm actually mentoring now , which I never

10:47

thought would happen in security . I never thought that would

10:49

happen and I'm mentoring . So for people who are just scared to

10:51

take that leap , the worst case , your

10:53

worst ever case , will be a no , that's

10:56

not a big deal . If someone doesn't want to talk to you , it's

10:58

their problem . Go find someone else .

11:01

Yeah , that's a really good point that

11:03

I try to really drive

11:05

home to my listeners is that when

11:10

you approach a situation

11:13

where you're looking for a yes or no

11:15

answer , I I go through

11:17

this all the time with with the podcast

11:19

, trying to find interesting guests you

11:21

know to bring on and whatnot . Right , what's

11:24

the worst case scenario ? If they say no , you're

11:26

in the exact same spot that you are in

11:28

. But if you take that risk and they

11:31

say yes , you're potentially in a

11:33

new spot , you're potentially moving

11:35

closer towards your goal , you know . So

11:37

there's no reason to kind of be afraid of that

11:39

, of that no anymore

11:41

. And now you know , I'm probably like the

11:43

most annoying uh podcast

11:46

host . When I decide to reach out to someone

11:48

, right , like I reach out until I get a no

11:50

or a yes , I'm sure

11:53

it's , I'm sure it's frustrating , um

11:56

, right , it's just , you know

11:58

, as , as

12:01

you know , someone in

12:03

my shoes , right , when people reach out to me

12:05

, I always try to make an effort to

12:07

reach back out and sometimes

12:09

I I forget . Great

12:11

example you know , someone reached out to me , uh

12:14

, back in , like like November to come on their

12:16

podcast , and I

12:19

had completely forgotten to even respond

12:21

and literally an hour ago the

12:23

message popped up like somewhere

12:25

in LinkedIn . You know you haven't responded to this

12:27

person in you know five months

12:29

and I immediately responded

12:32

. You know saying oh my God , I'm so sorry . You know

12:34

, I read this and I thought I responded

12:36

and I didn't and I completely forgot

12:38

about it . And

12:41

it's just . You know , it's

12:43

like that social dance . You know that

12:45

you're playing that eventually you get better at

12:48

as you do it .

12:49

Yes , oh , a hundred percent . Like , how many

12:51

times did you and I go back and forth and then forget

12:53

to respond to each other and then no

12:56

, I'm glad you came at me when you didn't . Do

12:59

you want to come on or no ? Let's get a date Like that

13:01

was great . I admire that . You

13:03

know , sometimes you have to . Life gets

13:06

in the way and I think that's kind

13:08

of where it's at . But you try and

13:10

that's how I feel with security is , you

13:13

know and I say this mostly because

13:15

I'm a woman in security I'm the only woman on my

13:17

team right now . I feel

13:19

very much minority in security and

13:22

I kind of make that my platform to inspire

13:24

other women , and not just young women , but older

13:26

women too . It doesn't matter what age you are

13:28

. The fact is you have transferable

13:30

skills . You have other qualities that

13:33

you can bring into the security

13:35

world that maybe someone else

13:37

doesn't have . Like you

13:44

have your own toolbox and that toolbox is genuinely yours . No one else will solve a problem just

13:46

like you . No one else will have ideas just like you . Like you're an individual

13:48

. So I always kind

13:50

of make that my brand right , like push to

13:52

try new things , don't

13:54

be scared of no's , be determined

13:56

and get out there and engage and

13:59

you know , if you have problems with that , there's

14:01

opportunities to help you .

14:03

Yeah , that's a really good point . You know , and I

14:05

feel like , with

14:08

cybersecurity specifically

14:10

, you know , people always think that

14:12

the field is made up of nothing but highly

14:15

technical people . Field

14:20

is made up of nothing but highly technical people , you know , and I mean , for for a long time even like

14:22

I even thought that , you know , and I was

14:24

in cybersecurity and it was because

14:26

I never , you know , I I

14:29

didn't have like that full , uh

14:31

, diverse experience , I guess , you

14:33

know , and then I went to a credit bureau and

14:36

, uh , you know , we had technical writers

14:38

that were women . They , they

14:41

knew it , you know , just as well as us

14:43

. They were just focused on documenting , you

14:46

know , the work that we were doing so that other people

14:48

can do their job more efficiently , and whatnot

14:50

, not technical , but

14:52

, you know , need to be able to understand

14:55

it to some degree , Right , you

14:58

know , need to be able to understand it to some degree , right , and program managers

15:00

and project managers , and you know there's a lot that

15:03

goes on within security that I think

15:05

people don't really don't

15:07

really realize , you know . So what does your

15:10

, what is your day to day look

15:12

like ? You know , you said that you're , I

15:15

mean , you said you're doing a lot from

15:18

what you said . There's a lot going

15:20

on , so what's your day-to-day look

15:22

like ?

15:22

My day-to-day is different every day . That's

15:24

the thing with it that it may be

15:26

helping set up a vulnerability management

15:28

program . So I'm not familiar

15:31

with vulnerability management , I'm

15:33

brand new to this , but my skills

15:35

match with setting it up and

15:37

managing people and ensuring the deadlines

15:39

are met . You know so more

15:42

. So it's okay . What policies

15:44

or procedures do we have to follow ? Okay

15:46

, these are your ideas . Well , I'm going to challenge some

15:48

of those ideas because to me , to

15:51

have a successful security anything program

15:54

, team management it's

15:56

about people . So if

15:58

we're going to create a vulnerability management program

16:01

, for me it's always ensuring that

16:03

developers , people

16:05

involved in that management , all

16:08

know their expectations . They all

16:10

have policies , procedures , but they also

16:12

feel safe to talk about any concerns

16:14

they have . You know , it's no fun

16:16

to go into something ever it

16:18

doesn't matter if it's in security it's no fun to go

16:20

into something not prepared or not

16:22

knowing what's expected of you . That's no fun

16:25

. So like that's

16:27

kind of part of that that I'm always ensuring

16:29

that these are met , these priorities

16:31

are met and people are helped . You

16:34

know , and for me , security isn't just technical

16:36

, it's a people-centric Teams

16:39

work . You know , and for me , security isn't just technical , it's a people-centric

16:42

teams work together , collaborate . Security isn't every one thing

16:44

, so there's that . It's also ensuring , because I work in fintech

16:46

, that we have our pci , so that's going to be going

16:48

to get evidence . So I'm collecting evidence

16:50

from several different teams and working with auditors

16:53

and you know all this stuff , but also

16:55

doing phishing simulations like I

16:57

. My day is never boring

16:59

. I wish it was boring , that

17:02

would be great , but it never is . There's always

17:04

something on the plate . I'm always having discussions

17:07

and it's challenging me , and I

17:09

didn't think when I went in to security

17:11

because I didn't have confidence in myself

17:13

that I would be

17:16

as good at it as I am . I

17:18

didn't think that lots of other people

17:21

kept being like you're going to be great , you're amazing

17:23

, but for me , I I just

17:25

didn't see it until recently , and

17:28

now I know like I'm doing an okay job , I'm

17:31

pretty good at this and I will take on

17:33

your challenges .

17:33

I might not know everything , and that's okay

17:35

, but I'm going to learn as I go and if

17:37

I have questions I'm going to ask , and I've you

17:39

know , I've worked for some companies before where that

17:57

was kind of the culture , right , when people

17:59

were afraid to ask questions to

18:01

certain people because

18:03

you know they would be undermined in some way

18:05

, you know behind closed

18:08

doors , without them even realizing it , or whatnot

18:10

, and that's yeah

18:12

. And that's always a terrible environment

18:15

to really be thrown in , especially

18:18

as someone that's just starting out . Oh wow , you

18:21

know , this was on a team

18:23

where we were all very , you

18:25

know , early on right , Like half

18:28

of the team just graduated college , oh

18:30

wow , and you

18:33

know the other half of the team had just started

18:35

in security and so

18:37

to be thrown into that environment it's like

18:39

man this can really sway me

18:41

away from cyber security altogether

18:43

yeah , oh , 100 .

18:45

I remember when my so when I first got into

18:47

this , I did um , I was

18:49

asked to do a presentation and

18:52

it was just kind of not technical

18:54

. It was a presentation about transferable

18:56

skills , because I have this career background

18:59

. That's what I've been doing is transferable

19:01

skills how do you take your skills and utilize

19:03

them somewhere else . So I did this whole presentation

19:06

and we're talking about feeling

19:08

like maybe you don't want to go in security and for

19:10

me this will be a bit graphic , but it'll make sense . I'm

19:12

not going to go in full detail , but as

19:14

I did that , someone stole

19:16

my presentation and they drew

19:18

, like you know , very

19:21

provocative , mean things on

19:23

my presentation . They wrote curse

19:25

words , you know , like

19:27

very sexualized , rude

19:30

comments on my presentation , to

19:32

the point that , being a woman , this is

19:34

my first ever presentation

19:36

in security where , being a woman

19:38

, I almost felt like , okay , if this is what this environment

19:41

is , I don't want to be here , I

19:43

don't want to be in this . You know , like that's not

19:45

a very accepting environment . But

19:48

I did end up , you know I turned

19:50

it around , but they drew

19:52

very bad drawings and then I eventually

19:54

said if you're going to draw it , draw correct . You're a horrible

19:56

artist , you know , and

19:59

everyone laughed like

20:01

do it right the first time , so

20:04

either way . Then they got kicked out

20:06

and that's where I kind of turned my presentation

20:08

around to why

20:10

it's important to recognize that this is what

20:12

women can go through , why it's important to understand

20:15

that being a

20:17

woman , being a minority , being

20:19

, you know , someone not usually

20:21

found in the field , can be challenging

20:23

. And I feel very grateful because my

20:25

whole team is so

20:27

supportive and they're dynamite and they constantly

20:30

are pushing and they have my back all the time , like

20:32

I'm very lucky and I love it , you

20:34

know , but some people they

20:36

just leave because they they don't feel that

20:39

connection or being welcome yeah

20:42

, it's , you know it's , it's uh , it's

20:44

crazy the things

20:47

that , like , women

20:49

have to put up with or not have

20:51

to , but you know what I'm saying , like what they go through

20:53

in the workplace .

20:55

Um , I , I've had on , you know , several

20:58

other women and they all have , you

21:00

know , different stories . Some of them , you know , have

21:02

really good stories of not , you

21:04

know , uh , encountering any of that or anything

21:07

like that . But you know , it's so

21:09

childish , right , like it's so childish , right , like it's

21:11

beyond childish even . It's like why

21:14

, like this is another professional , right

21:16

, like she knows

21:18

her stuff in her area , she's

21:20

not trying to venture out , she , she's

21:22

, you know , staying within her bounds

21:25

, not saying anything incorrect , and

21:27

you're giving them a hard time for no

21:29

reason .

21:30

Even if they didn't

21:32

stay in their bounds or whatever . That

21:34

would be what I

21:36

mean . Like there's , we have

21:39

discussions .

21:40

Don't go to this lens like

21:42

silly stuff , you're right oh , yeah

21:44

, yeah , I mean I , I , I

21:47

want to , I guess , clarify , like the bounds

21:49

statement , right , the reason

21:51

why I said bounds is because

21:53

people in the community can

21:56

like , when you're out of your depth

21:58

, right , and you're not , you know , an

22:00

expert in some area , it opens

22:03

the door for people to criticize

22:05

you , right , not that you shouldn't talk about

22:07

it , not that you shouldn't ask questions about it or anything

22:09

like that . Um , but I'm saying , like

22:11

, you didn't even open the door for

22:13

anyone to do this and they kind of

22:15

kicked it down . You know what I'm saying

22:18

. So , like it's not , I didn't want

22:20

that to come off as , like

22:22

you know , oh , they should just stay

22:24

within their area .

22:25

No , no , I got it and I think , but

22:29

it's not at all . Yeah

22:31

, and I think but it's not at all .

22:32

Yeah , to have those , but it is important to have that fostering

22:35

environment and it

22:37

really was like that one

22:39

, that one experience really

22:41

could turn a person off , you

22:43

know yeah , I mean , honestly

22:46

, if that happened to me , I mean I probably

22:48

would like just walk off

22:50

stage right , like I I

22:53

honestly I don't know how I would handle

22:55

that Like that would be , I would

22:57

find a new career , probably if it was early

22:59

on too , like oh

23:01

yeah , I'm , I'm not , I'm not going

23:03

back there , I'm not going into this career , that's

23:06

just , but that's just me . You know , I

23:08

really give you a lot of credit for sticking

23:10

with it , because , honestly , I

23:13

probably wouldn't have stayed with it .

23:14

A hundred percent . I remember once . So it's interesting

23:17

. This is I love talking about this because I'm very

23:19

passionate about it , but also a lot

23:21

of women go through similar things , but they never bring

23:23

it up because it's there's a fear

23:25

of this . Oh , if I talk about

23:27

my experiences or if

23:30

I cry , I'm weak , and

23:34

it's like no , you're not weak , you are a human . Your feelings are valid

23:36

, everyone's feelings are valid . Leave it there . I remember , even

23:38

outside of security , like

23:40

so , I have IBS , so I'll get a bit bloated

23:42

, and people will come up and touch my belly and

23:45

be like when are you having your baby ? Oh

23:47

yeah , like when are you due ? Like

23:50

I'm not thank you

23:52

, or I respond go , I'm just fat . Like

23:54

, leave it alone , you

23:57

know . So there's just these weird things that

23:59

happen that I was not prepared

24:02

for entering the workforce . But

24:04

if I'm bringing that back to my team now

24:06

, like I was very clear

24:08

with them , all of my experiences , bad

24:11

managers I've had , like my

24:13

, because I still have imposter syndrome

24:15

, and you know , every time

24:17

I do something , even if I do it well , I wonder did

24:20

I do it Well ? Was that good enough , though

24:22

? Really it was , and I'm getting immaculate

24:25

compliments all the time . Oh , you did great . But

24:27

your self-doubt still kind of leaks in

24:29

. But my team has been dynamite

24:32

. You know , I was open with them about my experiences

24:34

and they are like they're . They're supporting

24:36

me , they're like my little cheerleaders , you

24:39

know , you got this . Oh my God , this was so good

24:41

and it's really beautiful to have . And

24:44

they're all dudes , like they're all men , and it's

24:46

amazing . Right , it's something I

24:48

didn't always have in my career

24:50

, so I'm grateful for that .

24:53

Yeah , it's , you know , you , you

24:55

, you touch on a lot of things there , so

24:58

you know . I think the

25:00

first key point might be that you're

25:02

open , you know you're , you're very honest

25:04

about you , know your own skill sets

25:06

right and where they lie and potentially

25:09

even your own insecurities with it right

25:11

. Because I remember when I was

25:14

trying to get into security

25:16

right and I just took the security

25:18

plus book and opened it up and I was like how

25:20

in the world am I going to learn

25:22

all of this ?

25:23

You know like .

25:23

I got my bachelor's in criminal justice

25:26

. You know like and

25:28

it wasn't until fairly

25:30

recently that I

25:32

didn't have imposter syndrome anymore . You know

25:35

like , I always felt like like

25:37

oh , I'm a fraud , right

25:39

, like they're going to find out that I'm a

25:41

fraud and if I say the wrong thing

25:43

or do the wrong thing , like they're

25:45

just going to get rid of me , you know , and that's

25:48

going to be the end of this run , right Like

25:51

I . I had that

25:53

literally up until probably two

25:56

years ago , maybe maybe two

25:58

years ago maybe even sooner

26:00

you know , and I've been for

26:04

10 years- Wow .

26:05

So for eight years of your career

26:07

in security you had imposter

26:10

syndrome . Wow , I

26:12

guess that speaks numbers .

26:14

Oh yeah , absolutely . You know I think

26:16

it's important to to

26:18

mention . You know everyone goes

26:21

through something like this right , like , if you're

26:23

not , I feel like if you're not going through

26:26

imposter syndrome at some point in time in your career

26:28

, you're probably not pushing yourself

26:30

outside of your box . You know you're probably not pushing

26:32

yourself outside of your comfort zone and

26:35

I feel like it's more prevalent when

26:37

people are really trying to do something

26:40

that's new . You know that they haven't

26:42

done before , they didn't even think that they could do

26:44

, and they're trying to do it anyways because , like

26:46

it's just stuck in their head and it's like I have to

26:48

try . If I don't try , I'm going to regret

26:50

it . You

26:53

know it's like that . You know that , that voice in the back of your head . Same thing with the podcast

26:55

. You know , like I used to have a little bit

26:58

of imposter syndrome . You know , talking

27:00

to someone , you know that might be the founder

27:02

, ceo or cso

27:04

of a company , and now it truly

27:07

doesn't matter to me what the person's

27:09

title is , like it , it does

27:11

not matter because they're all people

27:13

.

27:13

This is this . Is it that right ? Everyone's

27:16

a person . And , on top of that , that

27:18

cso was where you were . You

27:21

know what I mean . It's not like they were born

27:23

, they went and took education . They just

27:25

became a cso . Like that didn't happen

27:27

. They had to go through trials

27:29

, tribulations , had had to learn , and that's

27:31

why I think that's an important perspective

27:34

to look at . You know it's everybody

27:36

started somewhere .

27:38

Yeah , yeah , I , uh , I have a good friend

27:40

of mine that you know , when I

27:42

, when I got nervous talking

27:44

to people , he would say oh well , you

27:46

know , are they like from a different species

27:49

, like , are they human ? You

27:51

know , do they bleed red red ? You

27:53

know , and obviously all

27:55

the answers are yes and he goes well , then , what

27:57

are you nervous about ? It's just another person

27:59

and he

28:01

, he made a . You know it was

28:04

a really good way of thinking about it , you

28:06

know , because at the end of the day , we're all just people . We

28:08

may have different titles and whatnot , but we all have our

28:10

own story , our own path . You know

28:12

that we went down right and I , I , I own path

28:14

. You know that we went down Right and I , I , I hope my conversations

28:16

, you know , with you and with other people will help

28:18

someone , you know , kind of realize

28:20

that and and understand

28:23

that they can do whatever they , whatever

28:26

they set their minds to . You know they can

28:28

do it , no matter how big of a jump it is , which

28:30

you know , with , with , with , with you

28:32

going from the career center right

28:34

into cyber security

28:37

. I mean , if I were to , if

28:39

I were to guess , you know a hundred times

28:41

right where you were going to go from

28:43

a career center .

28:44

I never in a million years

28:46

would have guessed cyber security yeah

28:48

, and it's kind of funny to me because I had a

28:50

manager that , oh , we just did not

28:52

get along , we did not get on at all , threatened

28:55

to make me cry , like just not

28:57

a good manager , and I think

28:59

this is going to sound ridiculous , but I'm actually

29:01

grateful for that experience

29:04

because it made me push myself more

29:06

, like I was pushing myself to

29:08

prove to that person that I'm not a huge

29:10

fan of you know what ? I'm better

29:12

than what you think I am . I'm more

29:15

than what you think I am and I'm going to prove to

29:17

myself that you're wrong . And

29:19

that's been in the back of my head the

29:21

entire time while I was pursuing this career . I'm like

29:23

I'm going to prove this guy wrong , and I know it's not

29:25

the best way to do it , but it

29:27

was the kick that I needed . You know

29:29

, that person influenced my , and

29:38

the fact that almost like they tore me down

29:40

wasn't what I needed . So in the back of my head

29:42

I was like no , no , no , no , I'm

29:44

going to prove this person , I'm going to do what I want

29:47

to do , I'm going to get there . And then I did

29:49

and it was a huge accomplishment .

29:51

You know , it's interesting that you bring that up . I had a very

29:54

similar experience early on

29:56

in my career , and I don't think I've really

29:58

talked about it on the podcast

30:00

. You know , so early on

30:03

in my career a contract had ended

30:05

kind of abruptly with a company

30:07

. They extended several times , little

30:11

did I know they were going to go bankrupt within a year and so

30:13

they canceled the contract and

30:18

within like a week or two , maybe three , I had another job . I didn't know it at the

30:20

time , but this company , and specifically

30:22

the hiring manager over

30:25

the department , had

30:27

a fantastic history

30:29

of hiring people and

30:32

arranging the contract in such a way where

30:34

they can terminate you for any reason without

30:36

cause within 90 days . And

30:38

I didn't I didn't , you

30:41

know , understand that . I figured

30:43

it was , you know , a normal thing , cause

30:45

I'm so early on in my career . Um

30:48

, I figured , well , what am I going to do in 90

30:50

days ? That'll get me fired . You know , like I'm going to be learning

30:52

about the company and what to do

30:55

and all this other stuff , and

30:57

so I didn't think anything of it . Well

30:59

, you know , he , he gave

31:01

me these three or four major projects

31:04

to do , and I mean when you set

31:06

a goal in front of me , like I , I

31:08

just march towards it , like it doesn't matter what happens

31:10

, I just go towards it until I hit . Until

31:12

I hit it , you know , like I'm never late on deadlines

31:14

or anything like that , I finished

31:17

the goal , the , the projects , two

31:19

weeks before the 90 days and

31:23

, you know , the following monday I'm

31:25

like oh right , and come to find out

31:28

. He has a history of doing this , where he

31:30

purposefully hires people

31:32

to do projects that other people don't want

31:34

to do and gets

31:37

rid of them at the 90 day

31:39

mark or right around it . You know , and

31:41

uh , that was , that

31:43

was a huge thing for me . So I'm already

31:45

hurt , you know , from that perspective

31:48

. And it's the holiday season , so literally

31:51

in the holiday season , if you get fired

31:53

, you know you are waiting until January

31:55

to get a new job because a

31:58

hundred percent of companies are posting but

32:00

no one is really hiring . You may even

32:02

interview but no one is hiring . Right

32:05

, and you

32:07

know , I'm a new grad from school

32:09

, I have bills to pay , I have a

32:12

car loan , I have student loans , you know all

32:14

this other stuff . So it

32:16

was extremely stressful for me at the time and

32:18

I interviewed with

32:20

you know another company . Eventually

32:23

I got the job with this company , but

32:25

he requested to speak

32:27

to my previous manager and

32:30

my previous manager it

32:33

came down maybe a year later into

32:35

this new role . It came

32:37

down to my previous manager had said I

32:39

don't think he's cut out for IT . I

32:41

don't think that he should be in this field . He should probably

32:44

find another place to work . Well

32:46

, my new manager had said

32:49

anyone that'll say that about

32:51

anyone regarding it doesn't

32:54

know what the hell they're doing , and so

32:56

I completely disregarded everything

32:58

that he said . And I was like man , like

33:00

that , you know

33:02

, not not only was that a really good thing for him

33:04

to to do , it really spoke to

33:06

his character , but

33:09

that when he told me that

33:11

, when my new hiring manager told me that , probably

33:13

a year later , you know , in my , in my yearly

33:15

review , um , like

33:18

that lit such a fire

33:20

under me . It's like , oh , he , oh , he

33:22

thinks I can't , he thinks I can't

33:24

do this . Oh , okay , I'm

33:27

going to go get my master's , I'm going to go get my PhD

33:29

, I'm going to go be , you know , in

33:31

charge of , you know , one of the world's largest

33:33

automotive manufacturers , their cloud security

33:36

environment . I'm going to manage all of that . You know , like

33:38

all those things Like it . Just

33:41

it just takes me straight back there , like

33:43

I get , I'm getting fired up just talking about it , cause

33:45

it's like man , how dare someone tell

33:48

me I can't do it ? Like , like

33:51

what ? Like what are we talking about

33:53

right now ? You know that

33:55

was , that was such a a transformative

33:58

you know , experience and

34:00

time for me , because you know I went

34:02

through such great struggle for two

34:04

and a half months trying to find a job . I mean , it

34:06

was literally . It was literally the

34:08

Monday after Black Friday , the

34:11

Monday after Black Friday , you know

34:13

Thanksgiving . It just happened right

34:15

before my benefits were going to kick in .

34:18

Oh , it was right before your benefits . That's

34:20

why they did it A hundred percent . They don't

34:22

want to pay you benefits .

34:23

Yeah , yeah

34:26

, Well , you know , he , he , he had

34:28

a history of doing it and once I like knew

34:30

more people in the in the field , like

34:33

they told me , like you know , there's a lot

34:35

of staffing agencies here in Chicago

34:37

and none of them will work with

34:39

him because he has that history

34:41

of doing that . And they

34:44

all say , like it's not fair to our employees

34:46

because if they're doing a stellar job

34:48

they deserve to at a minimum be extended

34:51

, but this guy won't even extend them .

34:53

Or at least get a good review when your

34:55

contract's done . Like

34:58

you know what . To be honest , it sounds like . It

35:00

sounds to me like you

35:02

. You had a good miss on that

35:04

one .

35:05

Yeah .

35:05

Yeah , it

35:07

does , because that's a toxic

35:10

environment . You don't need to be in that .

35:12

Right , it's

35:15

interesting when you're earlier on

35:17

in your career it's so hard

35:19

to identify those toxic

35:22

, bad situations . Yeah , you know , because

35:24

you don't really know what to experience

35:26

, you don't know what to expect , you

35:29

don't have the experience to to

35:31

. You know , compare and contrast , right

35:34

, and uh , it's just

35:36

really . It's really interesting

35:38

because , like you know my current employer , um , you know

35:40

they just said this pretty . You know my current employer , um , you know they , they

35:42

just said this pretty recently

35:45

. You know , like , yeah , we don't pay

35:47

what the market pays , right

35:49

, we were not able to do that , but people

35:51

stay here because they like it here . And

35:53

you know that really rang true

35:56

, because I've been so many places that

35:58

were just miserable , you

36:01

know you , you you hated going

36:03

to work and everyone

36:05

, you know everyone was in

36:07

it just for the other guy , you

36:09

know not , not not trying to be there

36:11

, you know , for the company or anything . It's like man

36:14

, he's going through this too . I'm

36:16

going through it . If I leave , he's not going to have

36:18

anyone to lean on , you

36:20

know . But that sort of thing , it's

36:23

just interesting how you

36:25

know that doesn't even come up , you know

36:27

, in your head when you're going through something

36:29

like that or at least not for me .

36:31

I think that when you're happy at your job , that doesn't

36:33

come up anyway . So whether

36:35

you're a paid market value or not

36:38

, like if you're happy and you feel that

36:40

you're valued in your organization , that's

36:42

enough to keep you . Now , I mean , it is

36:44

nice to like make money , don't

36:47

get me wrong . Money is great , but

36:49

also that doesn't

36:51

just define or dictate

36:53

a good workplace . You need to feel valued

36:55

, you need to feel like you're growing , and

36:58

I think that that's very important

37:00

. So that's also

37:02

. I'm huge on expectations . I just have to say it . Like I'm huge on

37:04

defining and utilizing expectations

37:07

. No matter where you're at , let's

37:09

have expectations of your work , expectations

37:11

from my company . What do I expect from my company ? What

37:14

does my company expect from me ? How about my

37:16

teammates ? And so it sounds to me

37:18

like you have a very transparent

37:20

organization that has set good

37:22

expectations , so you know what you need to be

37:24

successful and that ultimately makes

37:26

you feel valued .

37:27

It's important yeah , it's um , I've

37:30

I've been in situations where I haven't had

37:33

that , and it's

37:35

always you're always wondering am I doing good

37:37

? Am I am I delivering

37:40

, you know , on this thing or whatever ? Um

37:42

, because you know , like I said before , right , like

37:44

when I'm given a goal , I just march

37:46

towards it until I'm done Right . So

37:48

I have finished projects , you know

37:51

, months earlier than

37:53

what people expected of me . And

37:55

here I am , you know , not doing that

37:57

much work afterwards , right , and

38:00

I'm feeling like , well , did

38:02

I do good ? Did I do right ? Am

38:04

I supposed to be doing something else ? You

38:06

know , it's uh , it's

38:09

an interesting mindset , I guess

38:11

it is .

38:11

Yeah , I think it's important though , and I

38:14

mean I guess it would be

38:16

, if you finish projects earlier , then

38:18

cheers , I

38:20

mean . So , yay , you have

38:22

a little bit more time . That's okay . As

38:25

long as your organization doesn't care , I think that's wonderful

38:27

. Yeah , you know you . So be

38:29

you and do what you can .

38:30

Yeah , that's a good point . You

38:33

know what are some unique challenges

38:35

that you encounter with

38:38

your role . You know it sounds very diverse . You

38:42

obviously don't come from a technical background . What

38:44

are some unique challenges and how do you overcome

38:46

them ?

38:46

So it's the technical , it's 100% the

38:48

technical stuff . You know , as

38:51

I'm in meetings , they're talking about servers and

38:53

I'm like what are we talking about ? Like I know what

38:55

a server is , but how ? Or they're

38:57

talking about AWS , or they're talking

38:59

about Kubernetes . Then we're talking

39:01

, like I can code , I can do

39:03

HTML CSS . I don't like it

39:05

, but I can do it . So when I'm talking

39:07

with engineers who are doing that part

39:10

, okay , I can understand , I can even

39:12

read your code , it's okay . But

39:19

when we're going into , like you know , any of the vulnerability management platforms we're using

39:21

and they're talking about , okay , well , here's our top 25 vulnerabilities , this

39:24

is how we're going to remediate them , and I'm like can

39:27

you just talk to me , like I'm five , just

39:29

for a couple minutes ? You know

39:31

, and it's not because I don't want to learn

39:33

that , just I

39:35

feel like it's so much information thrown

39:38

at me that I don't get

39:40

time to process it and

39:42

I'm kind of a visual and a

39:44

slow learner . I like to engage and ask

39:46

questions and I like to learn about something

39:48

, a theory , a perspective . You

39:51

know , what does it do ? How does it do it ? Why

39:53

do we do it ? And

39:55

in a lot of meetings there's none of that

39:57

. It is being thrown at me a hundred percent%

39:59

. So that's my biggest challenge

40:02

. But I literally am just

40:04

, I'm not scared to ask questions and I utilize

40:06

my team . So afterwards I'll

40:08

message my teammate and be like okay , so

40:10

what was this , this , this and this ? I

40:12

don't understand this . And then he has

40:15

this ability , he's just a natural educator

40:17

. So it's really wonderful . So he'll educate me

40:19

. And I'm also in an incident

40:22

response planning course right now . So

40:25

that's pretty interesting . But there's

40:27

a lot of challenges in that because , yeah

40:29

, it's like business continuity management , which I

40:31

really love . But then it's also

40:33

bringing in the technical part of OK

40:36

, if we have this kind

40:38

of you know incident

40:40

, this

40:43

kind of you know incident , so let's just say there is a ransomware attack or there's these kinds

40:45

of attacks , what teams and how are you managing that through a technical response

40:48

? And that's

40:50

me still trying to navigate that technical

40:52

side . Will it slow me down ? No , it

40:55

won't , because I'll learn , I'll engage , I'll figure

40:57

it out , I'll ask questions , I will Google it . But

41:00

you know , it still is a big

41:03

challenge for me . I think my other challenge

41:05

too is there's so many moving parts to my role

41:07

. I'm managing a lot of different

41:09

things all at once that

41:11

I have to remind myself to

41:13

slow down . You know

41:15

, today actually was a very ridiculous

41:18

, crazy day and I'm doing

41:20

three different things . New policies came

41:22

in Okay . Something to do with an audit

41:24

came in . I'm doing that . Oh , now , look , there's a phishing

41:26

thing that I have to write , and there's just

41:28

consistently something . So I

41:30

have to remind myself A

41:33

not everything has to be done right away , it's

41:35

okay . If it's not done the same day , I'll survive

41:37

. B take a step

41:39

back . Make sure you eat , because I

41:41

, like I'll work sometimes so

41:43

much I forget to eat . So

41:46

I just have to remind myself

41:48

it's okay , you are

41:50

a human , you don't know everything

41:52

, you're brand new , like you were a baby

41:54

in this , and it's okay . You're gonna take baby

41:56

steps and then you're gonna walk , then you're gonna run

41:58

. So I'd say that would be my major

42:01

challenges , but saying

42:03

it it's not going to slow me down , joe , I'm going

42:05

to keep going .

42:06

Oh for sure . Yeah , you

42:09

know it's . It's interesting when

42:11

you're learning , when you're

42:13

kind of learning from from zero . This

42:16

is probably true for any any you

42:18

know career , specialty or whatnot . You

42:21

know , when you're starting from zero , it's

42:23

like you're drinking , you know , not from a

42:25

fire hose , it's like you're drinking from like

42:27

a dam you know that allowed the water

42:29

to go through .

42:30

Right , like that's what it is it's like man , can I just

42:33

get a ?

42:33

drop . Can I get one drop ?

42:37

And then because when you're new , you

42:40

want to like am ? I'm not a

42:42

people pleaser , but I like to do things

42:44

well . Like I am , I don't want to

42:46

have to keep going back and redoing stuff

42:48

all the time , like that's just not my

42:50

plans . So when I do it , I

42:52

want to do it well . First or second time

42:54

done so for me . I'm just , I'm

42:57

taking it all in and then I'm organizing

42:59

in my head and that's I . That's

43:01

where the overwhelmingness is coming from right

43:03

, because , you're right , I'm having a dam thrown at me

43:05

and I have a straw . I

43:09

will just try to suck this . That's not

43:11

going to work .

43:13

Yeah , it's really interesting

43:15

, but

43:19

I've found that if you just stick with

43:21

it , eventually it'll click

43:24

. I remember for

43:26

me it took probably

43:28

two years in

43:31

IT before

43:33

what I was doing clicked Like , oh , this

43:35

is a server , this is a container

43:37

, this is how it runs , this

43:40

is how it interacts with each other . It took me

43:42

probably two years of

43:44

literally doing it every

43:46

single day to

43:48

actually like understand

43:50

, you know ? And then it just

43:52

repeats Right , because now

43:54

you have that new foundation , all right . Well , we're going

43:56

to put some more stuff on top of

43:58

it and you're going to learn that . The

44:01

time period may be , you know , shorter

44:03

than than two years , obviously , but

44:05

you know , you're going to learn that and you're going to feel like

44:07

you don't know anything . You know

44:10

zero .

44:11

You're going to wonder why you're learning it , you know and

44:13

I feel too , because I transitioned

44:15

to security when I was 37 . So

44:19

I'm 40 now and there's some

44:21

PII for everyone . There you go . So I'm 40 now and there's

44:23

some PII for everyone . There you go , whatever , okay . Well

44:25

, I'm 40 now . So

44:32

I'm finding my learning has changed since I was in my twenties , you know , and it's also

44:34

my priorities have changed since I've been in my twenties

44:36

. So that too , as

44:39

you age and progress , that you

44:41

start trying to figure out okay

44:43

, how do I learn something , how

44:45

do I grasp that ? I'm not a little

44:47

whippersnapper anymore where I can just pick it up and be

44:50

done with it . I have to overthink

44:52

it now and then put it back in there

44:54

again , and sometimes it just leaps

44:56

. It's

44:59

interesting as you age and you try to learn

45:01

.

45:02

Yeah , it's

45:05

fascinating how the brain works , you

45:07

know , I try to , I

45:10

try to , you know , push myself

45:12

um every year a

45:15

little bit right to learn a new language

45:17

or learn something new , because I

45:19

feel like that keeps me a little bit sharper

45:21

, you know . But

45:29

, yeah , like you have to , you have to understand really how your brain works , how

45:31

how you learn things , how you retain information , and you have to learn

45:33

how that changes constantly too , so

45:36

that you could really stay on top of it .

45:38

And even how to focus , focus

45:40

on these things that you don't really

45:42

know or you're . You're semi interesting

45:44

, but you don't have the passion I'm not as passionate

45:47

about you know a server as

45:49

I am about the program

45:51

of the server , like the people being involved or

45:53

the organization of it . So how do

45:55

I take that passion and navigate

45:58

to something that maybe I'm not as passionate about

46:00

?

46:01

Yeah , absolutely . Well

46:03

, ashley , you know we're at the top of our time

46:05

here . Navigate to something that maybe I'm not

46:07

as passionate about . Yeah , absolutely , well

46:09

, actually , you know we're at the top of our time here . I

46:11

feel like you go for another hour , right , so that just means I'll have to have you back

46:13

on . But

46:16

, yeah , absolutely , you know

46:18

if , if you want to , you know

46:20

you can share with my audience , like

46:22

where they can reach out if they wanted to . You

46:24

know , connect and , you know , maybe learn

46:26

more . Do you have

46:28

a place like that ?

46:29

I have LinkedIn right now , so you can just look up

46:31

Ashley Burke , it's B-A-C-S-M-E-S

46:34

, so B-A-C-S-M-E-S

46:37

and feel free

46:39

to connect . Just I asked if you want to connect with me on LinkedIn

46:41

. You want to have discussions . When you

46:43

send me an invite , can you just put how

46:45

you heard about or how you connected ? Because if

46:48

I just get random invites , I don't accept

46:50

them , so that's all I ask everybody

46:52

.

46:52

That makes sense .

46:53

But thanks for listening . This has been really fun

46:55

. It's nice just to kind

46:57

of have general discussion and show that security

47:00

isn't just technical . It's

47:02

a wider perspective than that and there's so many

47:04

ins and outs of it . So thank

47:06

you for letting me do that .

47:08

Yeah , absolutely . I think it's really important

47:10

that people hear that right

47:12

, because , like you said

47:14

before , you

47:16

always think it's a highly

47:19

technical role , that

47:21

you'll never be able to bridge the gap

47:23

, that you'll never be able to get there . But you

47:25

know , obviously you got there and I think you

47:27

know my audience hearing that

47:29

story , you know , may

47:32

very likely help them . You

47:34

know , achieve the same thing .

47:35

I hope so . Any help is good

47:37

. Help right and

47:40

don't let your age get in the way .

47:41

Absolutely that

47:46

you can do it at any age . That that's , that's very

47:48

true . Well , thanks everyone . I hope you enjoyed

47:50

this episode .

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