Having a strong after sales service is essential for any business. It represents the true value of customer experience, as it goes beyond just making a sale – it builds relationships and trust with clients. 

After sales service should be an ongoing commitment to provide quality customer care, helping to ensure that customers are satisfied with their purchase and remain loyal to you as the salesperson in the long run.

For businesses dealing with large ticket items such as cars or properties, after sales service can mean the difference between a good and bad buying experience for the customer.

It’s not enough to simply complete a transaction and walk away; customers need assurance that they’ve made a sound investment and will receive ongoing support.

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