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Brian Harding
Service Industry SuccessEpisodes
Brian Harding
Service Industry Success
Good podcast? Give it some love!
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Episodes of Service Industry Success
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As entrepreneurs and business leaders, we are much more likely to have massive concerns of failure than we are to huge amounts of confidence that our success will exceed our wildest dreams.For me, there was one moment that I knew that was exact
As talent availability is beginning to open up a little bit, it’s time to start thinking about how we will go get - and keep – the talented employees that will help us succeed.Tune in to see what has worked for me and those I help.Check out Bri
We all want more efficiency. But it can be so elusive!This week I’ll explain what I think the obstacles are, and then stay tuned to hear what I did to gain real efficiency after struggling for way too long.Check out Brian's new group: Business
A listener, named Chris wrote me and asked “What are effective methods for conducting competitor analysis?”Tune in and you’ll hear my answerCheck out Brian's new group - where for less than $100 per month (with no commitment or contracts) you c
It’s been hard to stay on top of wage increases and employee expectations the last few years.Knowing when to grant wage increases and when to say no has been challenging.Talented employees are hard to find… And… There is a finite amount we can
Promoting a supervisor is an amazing time. It’s can really be exciting.And, sometimes, there is also a steep learning curve – which is not so awesome for everyone.Luckily many of the problems we are likely to face are predictable and avoidable.
One of the most common questions I hear when people find out what I do for a living is “How can we develop a stronger company culture?"Tune in and I’ll share how I typically answer.To try Brian's group meetings - where you can ask any question
How did I make sure I was focused on the parts of my customers’ journey I thought could make the most impact on sales, retention, and word-of-mouth advertising?I competed against the “Solution Box”.What is the solution box?Tune in to find out!T
You know your company is great.And you want potential customers and referral sources to know too.But it’s not easy to put your greatness into words.Why is that?More importantly, how do we overcome it?Tune in and I’ll tell you what worked for me
It’s almost impossible to articulate how hard our lives are when we don’t understand our clients.And, once we truly understand customers, and potential customers, our lives are profoundly easier in ways that are unimaginable before we have that
This week we are going to talk about quitting – or rather not quitting.I share a couple of statistics about podcasting that will blow your mind, and then of course we’ll talk about how that relates to you and your business.Tune in to see what I
Everyone knows we need to get our processes and procedures documented and in place.But there is a lot of confusion around this topic, from general understanding to specific applicationsIn this episode, I hope to clarify a few things that hold u
Like you, I’ve seen, worked with – and for – some great bosses. I’ve also seen, worked with, and for, some that taught me about the kind of leader I don’t want to be.Of course, there are several key distinctions between the two.Today we’ll cove
No doubt there are several reasons business leaders and owners are held back from growing their teams and companies.Today I’m going to talk about the critical reason that, mechanically, may be the most restrictive.Tune in to hear what I mean.To
We spend the vast majority of our lives reporting to someone: parents, teachers, bosses, and even spouses.But, when you grow your company, you no longer have that person to make you do the things that must be done.Our commitment, engagement, an
Most business leaders and business owners feel like they spend a ridiculous amount of their time repeating the same things over and over.Simultaneously, those same business owners and leaders feel like they are not making progress on the embarr
For many, a major project ahead is getting processes and procedures in place and documented.This can be a daunting task.Today, I hope to make the work of documenting your processes and procedures a whole lot easier.Get more at: https://www.serv
One day you are going to want to tell your success story.Today, I’m going to share something I did which made remembering, appreciating, and telling my story a lot easier.And if you also do this, I promise your future self will thank you for it
Training is expensive.So for the investment in wages, revenue we give up to hold the meetings, and our own energy and effort put into preparation, we surely want to see a reasonable ROI.But many business owners and leaders feel discouraged by w
Next to religion (AKA the bible) and sales, there are perhaps more books written about leadership than any other topic.But what is leadership?Tune in and I’ll tell you how I define it.Get more at: https://www.serviceindustrysuccess.com
You are crushing it. Yes you.Often, we can get overwhelmed and fatigued and forget just exactly how we are crushing it.Tune in and I’ll tell you how I know you are making more progress than your peers.Get more at: https://www.serviceindustrysuc
There is a trend we can all clearly see of large investment groups buying smaller service companies.What is this going to mean for you?Tune in and I’ll tell you what I think.Get more at: https://www.serviceindustrysuccess.com
We all know that hope is not an effective strategy.Nonetheless, occasionally, we will find ourselves in a situation where it turns out we’ve been relying on hope more than objective truth.So how can we tell if the outcome we want is likely or j
There are a couple of phrases that business owners commonly say that I believe really prohibit growth and progress.Changing how we use and react to these phrases will make a world of difference.Tune in to hear what they are.Get more at: https:/
Charlie Munger – one of the smartest business people to ever live – died last week at 99 years old.Given how brilliant and generous he was in teaching, I thought it would be appropriate to remember Mr. Munger by sharing the two greatest lessons
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