Welcome back to ServiceSharp - 2021 wasn't that great of a year for podcast production but we are back and on track to be back in the studio on a regular basis!  In this episode we discuss everyone's favorite topic - upgrades!  We talk about our recent experience with Rome and Quebec and some general practices about upgrades.  After the jump we also discuss some things such as management buy in; some implementation issues; some vendor issues, and more. So buckle up and dive in to the new season of ServiceSharp!

It may be 2022 and 2020 is supposed to be behind us but - If  you or your small business requires any assistance during this time please reach out to our sponsors.  For technical needs The Sharpstone Group  LCC  is offering free and discounted consulting to help @ www.sharpstonegroup.com email: [email protected]. For leadership, strategy, and employee training contact Stonecutters   Leadership. www.stonecuttersleadership.com email:   [email protected]. 

#ServiceNow #careers #upgrades #ITIL #implementations #integrations #development #training 

Have a topic you want us to cover send it our way - [email protected]

This podcast sponsored by the Sharpstone Group LLC.  Follow this link   if you would like to support us as well   https://anchor.fm/servicesharp/support Let us know what you think send questions or comments to [email protected].

Linked In: Randy Haas: www.linkedin.com/in/rghaas

Jason Gibson:  https://www.linkedin.com/in/jason-t-gibson/

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