Kim Stein brings decades of experience as a legal solutions and workflow specialist. As Upland BA Insight’s director of legal solutions, she has a rich and unique perspective on our industry. This week, Kim joins Pete Wright to share her insig

Intranet Upgrades in a Global Pandemic at Ogletree Deakins with Chief Knowledge Officer Dave Boland

Jun 2nd, 2022 37m 17s

Today on the show we’re talking about upgrades. Ogletree Deakins is a law firm specializing in labor and employment, and over the last few years, Chief Knowledge Officer Dave Boland and team have been working to move from SharePoint 2010 to Sha

BA Insight Meets Microsoft Azure Cognitive Search

Oct 5th, 2020 27m 32s

BA Insight announced the immediate availability of BA Insight Search for Workplace powered by Microsoft Azure Cognitive Search. This solution is a first of its kind; it reduces store-by-store search bringing knowledge to users, regardless of wh

Knowledge Management in Crisis Response with Chris Smith

Jun 18th, 2020 26m 57s

Chris Smith is the internal entrepreneur at a major New York-based law firm. He works with the firm's lawyers to identify opportunities, shape creative solutions. His specialty is making knowledge management work, and he's with us today to refl

Building KM Across Generations: Daniel Ranta on Transparency, Findability, and Unity in Knowledge Management

May 19th, 2020 31m 29s

Daniel Ranta has spent the last five years responsible for a massive knowledge management implementation at General Electric integrating hundreds of communities, unifying search, and delivering expertise connectivity that enabled transformative

Get ready to unleash your data across systems with Connectors, Microsoft Search at Ignite 2019

Nov 19th, 2019 15m 6s

BA Insight founder and head of development Tony Malandain joins us today to share his experience at Microsoft Ignite 2019. The continued investment in Microsoft Search is paying off with announcements from the company in AI, Modern Search UI, a

Invite AI to your Enterprise Search with Sanjaya Paudel

Sep 4th, 2019 24m 9s

Sanjaya Paudel offers an introduction into the kinds of benefits that come with integrating artificial intelligence and machine learning into your enterprise search solutions.Investment in artificial intelligence and machine learning can yield

Better Together: AI-Driven Enterprise Search and ServiceNow Digital Workflow

Jul 30th, 2019 30m 48s

ServiceNow has become ubiquitous across enterprise computing in a wave of organizations digitizing their most important workflows. But these workflows exist in the present. This week on the show, BA Insight CTO Sean Coleman joins us to describe

Everything that was science fiction when we were kids is now real

May 31st, 2019 24m 46s

Artifacts and dreams of our science fiction childhood are coming to pass at a greater rate than ever before. Even the elusive flying car seems to be getting some traction. But what about the tools and technologies that hover around us that help

BA Insight CEO Massood Zarrabian helps you develop a sound business case for search

May 8th, 2019 22m 44s

How do you capture a viable return on your search investment? BA Insight CEO Massood Zarrabian joins us today to help you develop a business case to do just that with an emphasis on Return on Value (ROV).His latest white paper, Internal Search

Innovation and exploration in enterprise search at Orrick

Mar 29th, 2019 24m 3s

Knowledge architect Scott Mortenson shares his experience in building enterprise search applications for global law firm Orrick. Efficiency and effectiveness are everything for the firm and its clients, so creating a system that is both powerfu

Plumbing the Depths of Data with AI and Natural Language Processing

Mar 6th, 2019 16m 57s

Developments in artificial intelligence and natural language processing is progressing at a blistering pace thanks to investments from Microsoft, Google, Amazon and others. But how easily you can make use of these incredible technical resources

Artificial Intelligence versus Human Intelligence: One Doesn’t Trump The Other

Jan 30th, 2019 20m 30s

We hear it all the time — and it seems like such an easy solution to the metadata woes: let the AI tool crawl our data and assign metadata as it sees fit. If you’ve gone down that particular road, then you know where it ends up. That’s why BA I

Esteve Pharmaceuticals Drives Integration and Collaboration Through BA Insight Connectors

Jan 7th, 2019 19m 19s

Xavier Ayala is a digital business transformation strategist at Esteve Pharmaceuticals headquartered in Barcelona, Spain. Their challenge? How do you integrate SharePoint and OpenText LiveLink for quick access to terabytes of documents to over

Sean Coleman Brings Reflections on Microsoft Search from Ignite 2018

Dec 7th, 2018 17m 45s

It’s been a busy season in the technology sector but now that conference travel is slowing down, we’ve caught up with BA Insight CTO Sean Coleman for a recap of his experience at Microsoft Ignite 2018. The big announcement for us this year cent

Patrick Rochel saves time, increases agility by going paperless at major financial services firm

Nov 14th, 2018 22m 59s

Patrick Rochel serves as SharePoint Solution Architect at a major global financial services firm. He joins us today to share the story of transformation. In the wake of a legacy of paper, two years ago their CEO made an announcement: it was tim

Importance of Integrating Intelligence into your Intranet

Oct 11th, 2018 32m 49s

Bonzai Intranet Founder and Director of Product, Michal Pisarek, joins us today to talk about the importance of integrating intelligence into your intranet. What does he mean by intelligence here? It’s more than throwing buzzwords like AI and M

Town Planning: Building your new digital workplace

Sep 11th, 2018 23m 11s

Sam Marshall is the owner of ClearBox Consulting where he’s specialized in intranets and the digital workplace for nearly two decades. Today, he works on digital workplace strategy and the business side of Office 365. He is the lead author of t

Intelligent Search Technology Continues to Make Huge Strides

Aug 8th, 2018 32m 51s

What are some of the most exciting search technology innovations so far this year to make enterprise search more intelligent and user friendly? BA Insight’s CTO and Chief Customer Officer Sean Coleman and Advisory Board Chair Jeff Fried sit dow

At Korn Ferry, great search is step one toward great collaboration

Jul 18th, 2018 30m 2s

This week, Korn Ferry Senior Vice President and CIO Bryan Ackermann joins us to talk about the business challenges that come with aggressive mergers and acquisitions and how SharePoint and BA Insight software has helped them not only mitigate t

Elastic V. SOLR: Is there one right choice?

Jun 27th, 2018 38m 32s

This week on Shared Insights, founder of Boston-based KMW Technology, Kevin Watters, joins BA Insight CTO Sean Coleman for a discussion of the technical and organizational merits of these two powerful platforms — Elastic and SOLR — from their o

Microsoft's Development of More Personalized and Intelligent Search Solutions

Jun 7th, 2018 23m 52s

Mark Kashman is a Senior Product Manager on the SharePoint team at Microsoft focused primarily on SharePoint Online — the mobile and intelligent intranet. Mark returns to the show today to talk about the mountains of content we create every day

Mars, Inc's Mark Christianson Talks About Using Patterns and Analytics to Understand User Behavior

May 22nd, 2018 20m 15s

Mark Christianson serves as Digital Experience Delivery Senior Lead, Global Services at Mars, Inc. Mark joins us on the show this week to talk about data — mountains of data — and the constant challenge to stay ahead of the needs of tens of tho

Diving Head-First into Taxonomies with Helen Lippell

May 8th, 2018 18m 3s

Helen Lippell has run her own consultancy since 2007, working as a specialist in taxonomy, metadata, ontologies and enterprise search. She loves getting stuck into projects and working with clients to figure out how best to use the messy conten

Nationwide's Ted Williams Discusses Why Enterprise Search Fails and the Importance of Staffing It

Apr 23rd, 2018 22m 30s

Computers can do a lot, but they can't do it all. This week, Nationwide's Ted Williams shares platform stories, and the critical factor of human intervention in truly useful enterprise search. Ted serves as SharePoint Information Architect with