L Ravichandran, known to most as L Ravi, is the President and COO of Tech Mahindra. In his career of over 4 decades, he has seen and been part of the growth of the IT industry in India. 

In this episode, Ravi talks of his experiences, views and what customers expect from IT in conversation with Sivaguru from PM Power Connsulting. 

Listen on.. 

* The relevance of statistics and the evolution of data science* What we can learn from war thinking to plan software projects* How to get maximum benefits from agile approaches* Customer expectations of business outcomes