Since you only have one chance to make a good first impression, this episode begins with some scientifically tested techniques that will instantly make you look better and smarter to the people you meet. http://www.menshealth.com/best-life/12-ways-to-look-smarterWe all know it is important to be a good listener – but beyond listening is “validation.” When you can validate the person you are talking to, amazing things happen according to Michael Sorenson who is a podcaster, coach and author of the book I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships (https://amzn.to/2Kao7JL). He joins me to explain how to validate someone and why it is so powerful. Also, here is the link to his podcast: https://michaelssorensen.com/i-hear-you-podcast/We hear a lot about the importance of washing your hands to wash away germs and bacteria but washing your hands may also help you wash away bad luck and bad experiences. Listen as I explain this unusual phenomenon. http://newsroom.ucr.edu/2686Mental toughness is not something reserved for elite athletes or elite soldiers. You, I and anyone else can develop mental toughness according Jason Selk, former director of mental training for the 2011 World Series Champions, the St. Louis Cardinals and author of the book Organize Tomorrow Today (https://amzn.to/3eo5m3B). Jason explains a simple strategy that can help you perform at your very best no matter what. This Week’s Sponsors -AirMedCare Network.Go to www.AirMedCareNetwork.com/something and get up to a $50 gift card when you use the promo code: something-Grubhub. For $10 off any order of $15 or more (for new diners only), download the Grubhub app and use promo code SYSK Learn more about your ad choices. Visit podcastchoices.com/adchoices