Andrew Tran has been in the digital and marketing space for 15+ years! His experience working both in agency and in-house brands, a track record of driving great customer experiences, leveraging lean design principles and returning commercial value.

He is also the host of the ‘Point of View’, a business podcast series that interviews branding, marketing, and sales experts.

Here’s what to expect in this episode:

(00:00) intro

(03:44) what causes terrible customer experiences?

(05:48) the do’s and don’t’s of brand storytelling

(10:30) can a brand be too transparent?

(19:31) Andrew’s process on speaking with guests and their pain points

(25:55) how Andrew deals with imposter syndrome

(31:39) Andrew’s best opportunity to have come from podcasting

(36:05) Andrew’s #1 piece of advice for podcasters starting out

Follow Andrew:

https://www.linkedin.com/in/andrewtrandigital/

https://www.andrewtran.asia/pov/

https://www.instagram.com/andrewtrandigital/

https://twitter.com/iamayetee

For more information about Soundboard podcasting services 👉 https://soundboardpodcasting.com/