It's likely you've either worked in a customer facing role or you've been the customer; we imagine for many of you it's both. So then, when service is given with a smile, who benefits most, the employee or the customer? Dan and Akin squeeze som

Does Working from Home Work?

Apr 12th, 2022 31m 15s

Ahead of their time, researchers in 2010 began looking into the costs and benefits of working from home - for organisations and employees. Dan and Akin recently got their hands on the research; join them as they give the findings a good squeeze

Abusive Leadership and the Victim’s Desire to Help

Mar 2nd, 2022 30m 9s

It can be concerning when abusive leadership towards employees is accepted and supported by victims of toxicity. Dan and Akin squeeze research that looks into why this happens and the role played by the perceived quality of the relationship, se

The Positive Effects of ”Feedback-Sharing” on Psychological Safety

Dec 8th, 2021 31m 47s

A longer-lasting approach to creating psychological safety is emerging, and it requires leaders to display more vulnerability. Rather than continuously soliciting feedback, this new approach suggests leaders share previous feedback they've rece

The Underdog Effect: Bringing the Best Out of the Worst

Nov 10th, 2021 29m 59s

Peculiar things happen when people doubt our capabilities; their doubts can have a strengthening or weakening effect on our performance. Dan and Akin squeeze exciting research about the conditions that turn underdogs into overachievers.- Res

The Zero-Sum Games of Dominant Leadership

Oct 6th, 2021 28m 10s

Dominant leaders work toward getting what they want, even if it's at the expense of others. This attitude has a ripple effect, creating negative environments in which more people adopt a zero-sum game mindset: in order to gain, someone else mus

Leading by Example: The Ups and Downs

Aug 31st, 2021 30m 17s

This time-tested leadership method doesn't always produce the desired results. Dan and Akin discuss why, and what to keep in my when adopting this approach.- Research Paper: 'Leading by Example: The Case of Leader OCB' by Tal Yaffe and Ronit

When Does Diversity Lead to Organisational Innovation?

Jun 30th, 2021 29m 41s

Diversity, if treated like an independent factor, falls short of effecting innovation when employee involvement is low. Dan and Akin discuss some of the challenges researchers face when attempting to apply science to this social issue.- Rese

Do Organisations Distort the Value of Favours?

Jun 16th, 2021 32m 49s

Reciprocity is the dish of the day as Dan and Akin chew on research out of Stanford which questions why employee loyalty and effort is sometimes not reciprocated by employers - and, as it turns out, colleagues too.- Research Paper: 'How “Or

Hidden Costs of Catering to the Needs of Others

Jun 2nd, 2021 29m 47s

Does it seem risky to be yourself at a job interview or on a first date? Turns out the riskier approach is trying to be what we think others want us to be. Dan and Akin squeeze research that weighs the benefits of authenticity against catering

Tension: Why do some thrive in it while others struggle?

Apr 27th, 2021 30m 54s

Anxiety is a normal response to rising tensions, but there an abnormal responses far more helpful. Dan and Akin squeeze a research paper that investigates the 'paradox mindset' and its benefits.- Research Paper: 'Microfoundations of Organiza

Is It More Helpful To Count Your Blessings Or Your Barriers?

Mar 30th, 2021 30m 11s

In life, some things help us along while others hold us back; which should we pay more attention to, and what good can come from changing our minds? Akin and Dan squeeze a research paper that looks into our asymmetric responses to headwinds and

The "Good Employee" Paradox

Mar 16th, 2021 26m 27s

Have you considered whether the skills you've picked up at your work place would be valuable anywhere else? Dan and Akin squeeze research into why being too valuable to one organisation might make you less valuable to others.- Research Paper

Hive Mind: How Synchrony Improves Cooperation in Groups

Mar 3rd, 2021 29m 54s

There are reasons why armies, churches, organisations and communities engage in group activities seemingly unrelated to the purpose of the group. Dan and Akin squeeze research that looked into the benefits of getting several individual minds to

Why Rich Kids Grow to Be Worse Leaders

Feb 17th, 2021 31m 8s

Did you know that a strong predictor for narcissism in children is how much money their parents make? Dan and Akin squeeze research that asks what this means for work places, as narcissists are more likely to be selected as leaders.- Researc

Lottery Winners and Accident Victims: Is Happiness Relative?

Feb 3rd, 2021 32m 44s

What do you think would have longer lasting effects on your happiness, winning the lottery or having a paralysing accident? Researchers wanted to know, and in this episode, Dan and Akin squeeze their findings for some invaluable life lessons.

How Power Corrupts Relationships

Jan 20th, 2021 31m 33s

When you're on top, it can feel like everyone wants something from you. Might you be right? Or is it all in your head? Dan and Akin look to social psychology for an answer, and pull at the roots of our budding cynical nature.- Research Paper

Influencing People's Health Choices

Dec 2nd, 2020 30m 36s

When it comes to making decisions about our health, we think differently depending on whether the action prevents or detects problems. Dan and Akin squeeze a study which responds to this by investigating differences in what happens when the emp

How do You Know if Your Career is Your Calling?

Nov 18th, 2020 34m 19s

Whether of not we have found, or are in search of, a career that fulfils us professionally and personally might come down to just one thing: the story we tell ourselves. Dan and Akin squeeze research investigating how called professionals const

Hostile Media or a Paranoid Audience?

Nov 4th, 2020 33m 48s

Studied over 30 years ago, the hostile media phenomenon found the biases audiences consume news with creates a new reality in which everyone is out to get them and nothing is ever good enough. Dan and Akin squeeze the findings of this classic r

What Can We Learn from How the Best Sporting Talent is Developed?

Oct 20th, 2020 28m 34s

Less what it takes to be the best and more what is takes to the produce the best. As a coach, leader, parent or person of persuasion, you'll be aware of the challenges involved with helping individuals reach their potential. Dan and Akin review

When Negative Feedback Leads to Increased Creativity

Oct 6th, 2020 32m 38s

When we're being, negative feedback provides us with the opportunity to close the gap between what's produced and what's possible. Dan and Akin squeeze a research paper which looks into how the effect is turned on its head depending on where th

Exceptional by Dan Cable - Unlocking Your Potential

Sep 23rd, 2020 31m 10s

Are you familiar with the best version of yourself? Would you like to be that version of yourself more often? We talk about Dan's latest book, 'Exceptional' in this episode, squeezing research and ideas that underpin text.- Exceptional is av

Laugh it Up: The Way Humour Transforms Workplace Meetings

Sep 8th, 2020 39m 23s

When you think of your workplace meetings, is laughter a regular attendee? Akin and Dan squeeze a research paper from an exciting branch of social science in which the merit of emotions at work is being brought into question.- Research Paper

Do Side Hustles Empower or Distract?

Aug 25th, 2020 33m 29s

A long held belief among scholars and employers is that side hustles conflict with full-time work by depleting the cognitive abilities of employees. Akin and Dan squeeze a research paper which looked into whether this is truly the case and if t