“ROOT CAUSE ANALYSIS” - 1. Structured method used to analyze the cause of a nonconformance to indicate what needs to be permanently eliminated. 2. Confrontation.

Also: Two conversations, six answers, and the point of no return.

Warning: This episodes contains depictions of violence

Starring:
Emily Wang as Miranda Quan
Nadine El Amami as Janelle Cochrane
Laura Guzman as Reva Luther Santiago
Zach Libresco as Sebastian Fredricksen
Kristen DiMercurio as Jackie Simmons

Episode written by Alex Yun
Audio Engineering by Erin S and Alex Yun
Theme music by Dominic Wright

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