Customer service and Christmas go together like peanut butter and tuna. Myself and Ian Bisantz take a deep dive into some old jobs, observations, experiences and hopefully bring some inspiring and empathetic thoughts to people dealing with a dreaded misshaped package or wrong size situation. Ian is one of the most passionate people I have ever encountered and truly a master to watch at a consumer to business level. Fun conversation and hopefully a fun listen! Happy New Years and don't be a dick. 

Song by My Aim Is True performing now in Army Wives and JUST NYC. 

Outro "Notre Dame" by Brother Gabriel