It goes without saying that UC and UCC tools are the lynchpin of the remote workforce. Without the ability to dial up a far-flung coworker in seconds via the desktop, remote users are truly cut off from the people and resources they need to be productive.

But as workers begin returning to the office and users adopt an actual work-from-anywhere schedule, the issue with UC performance becomes not just about availability, but consistency in how these tools perform based on where a user logs on.

How can IT teams ensure that the UC tools their employees rely on to connect in this WFA world are as consistently reliable as possible?

Seth Differ, AppNeta’s Director of Solutions Consulting, joins the show to help us understand UC management (and to share some real-life examples).