Ben Looper is the president of the Restoration Industry Association (RIA).  In this episode of Straight Talk!, he describes the state of the industry with the RIA right now and what he sees in the near future and beyond. 

From an uptick in certification to the IICRC partnership and even bringing in younger professionals to the industry, Looper has a vision that will help the RIA continue to grow and thrive and positively impact all who work in the disaster restoration industry.