"Our biggest hurdle was trying to get students to engage and trying to intervene with them when outreach was completely virtual... Our biggest win is that this semester we are seeing a large comeback in our tutoring numbers" - Keigh-Cee Bell

For episode 1 of a two-part interview with Keigh-Cee Bell, Coordinator for the Carole A. Tate Teaching and Learning Center at Southwest Michigan College and founder of the Learning Center Professionals Discord server, we discuss how her center operates and the impact of the pandemic on her staff and students. She shares the techniques, tools, and technology she implemented to bring her staff, students, and faculty together in tough times. Thanks to these efforts, she is seeing the number of students seeking help from her learning center grow by leaps and bounds.

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Engineerica helps you to engage, track, and retain students. Learn more at www.engineerica.com.

Want to hear more? Visit the Podcast website: https://www.engineerica.com/student-success-heroes-podcast/

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